Boolsflowershop

I am beyond disappointed with this local shop, a shop who I have referred folks to in the past. That will no longer happen. The short of it is I called, spoke with Christina last week to inquire about a donation of flowers for a client I work with who is in the hospital for a rather lengthy stay. She is in foster care, has numerous health ailments, a history of trauma etc and recently said to me while I was visiting her "Everyone here gets flowers, all I really want is some flowers too to feel like some one is thinking about me." I work for a local organization that does not have room for stuff like flowers in our budget so I have grown used to reaching out to local business and organizations to help- and I have never had the experience I had with Bool's with anyone else in the 14 years I have been doing this work. Their employee Christina was lovely, she said "Sure!" but asked that I call back as they were in the midst of mother's day preparations. I called back today and was told by another employee and the owner essentially "no." Though the owner told me I could come down pick out a few flowers and they'd wrap them for me. Thanks, but not thanks. Before and after this pandemic I have asked for so many things that will help support the young folks I am working with who are struggling and not once have I been treated in such a disappointing manner. The owner told me they will only donate to organizations and I had clearly said to all parties I spoke with that I was calling from the organization I work for, on behalf of a client I work with. So, the short of it is, she did not want to give back, which is fine but she also couldn't just say that without several excuses. I will not do any business here and I will be sure to let others know that this flower shop which has been a successful flower shop as long as I can remember and takes our money, does not give back to people in need in the community. I am supremely disappointed. Luckily there's other places to take my business to.