• Boxinus

Boxinus

Overview

Boxinus has a rating of 4.41 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boxinus most frequently mention customer service. Boxinus ranks 30th among Shipping sites.

  • Service
    6
  • Quality
    6
See all photos

What reviewers want you to know

Positive highlights

  • Happy with their services and the customer service is very helpful.

Critical highlights

No critical highlights yet

How would you rate Boxinus?
Top Positive Review

“Very Good Service!”

Kive R.
7/19/21

I have been using this service since the beginning of the pandemic. These days when I could not go to US, they sent all my products to Israel without any problems. They always respond to emails. Their prices are also very affordable compared to MyUS.

Top Critical Review

“Disaster - low class”

Fantos K.
8/1/21

Iam one of the ppl who joined boxinus from the beginning of their startup with a lady called vicky. Done great deals but after too many years i started to realize that there is a big change in how they rule the busniess. They disable payments through paypal so they hold your package and let you leave it for their beneficial thats a creative way of stealing goods. They have problems with some ppl in specific countries and they really hide them self not to show that. My advice keep away from dealing with them.

Reviews (76)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user kiver
1 review
0 helpful votes
July 19th, 2021

I have been using this service since the beginning of the pandemic. These days when I could not go to US, they sent all my products to Israel without any problems. They always respond to emails. Their prices are also very affordable compared to MyUS.

Thumbnail of user fantosk
1 review
3 helpful votes
August 1st, 2021

Iam one of the ppl who joined boxinus from the beginning of their startup with a lady called vicky. Done great deals but after too many years i started to realize that there is a big change in how they rule the busniess.

They disable payments through paypal so they hold your package and let you leave it for their beneficial thats a creative way of stealing goods.

They have problems with some ppl in specific countries and they really hide them self not to show that.

My advice keep away from dealing with them.

Thumbnail of user ibrahimm65
1 review
0 helpful votes
February 17th, 2021
Verified purchase

Many shipping's i made with Boxinus this is what you need when you looking for a trust and fast shipping to you ;)

Tip for consumers:
every thing allowed ;)

Service
Value
Shipping
Quality
Thumbnail of user abdulw32
1 review
0 helpful votes
June 26th, 2019

We've tried some more similar companies but at the end I wanna say that it's full stop with Boxinus.

Why?

Because of:

- Awesome customer support, wherever you call, you will be directed to dedicated line immediately. So no need to wait long for operators and promotions

- One of the best shipping services with FedEx on board

- Economical prices

- No issues with custom clearance matters

- Safe, secure and efficient

Thumbnail of user salmans24
1 review
0 helpful votes
April 25th, 2020

I have been using aramex since i started shopping online from the usa which was around 9 -10 years back. Their service started getting bad so was looking for someone new. I ended up trying boxinus. I am glad i did as they are just amazing. So prompt. My shipment was delivered the same day they also sent it via fedex to dubai. Never seen such amazing service. I am sure i will be using them again.

Thumbnail of user jamesc3294
1 review
4 helpful votes
March 10th, 2021

I have posted my items to my Boxinus address. My account won't let me make payment due an error on the security code on my card.

Now the site shows that I haven't setup an account and they have asked me USD 1 again.

This won't go through either. No one responds to my emails I am so upset and have potentially lost USD 200 shoes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shanuj3
1 review
0 helpful votes
August 17th, 2020

Appreciate the quick process. I was glad that they updated and sent my package quick. Really worth paying for.

Thumbnail of user danat140
1 review
4 helpful votes
September 8th, 2020

I've been trying to get in touch with them for 5 days! No one answers the phone or emails the whole "live chat" thing is a lie there is no place to live chat and my item haven't been put into my box since Saturday (it's Tuesday) no explanation no emails back, I've tried Facebook, emails, calls NOTHING. I ship over 7 times a month and they want to treat customers like this? Absolutely gobsmacked and disappointed. I just want my stuff!

Thumbnail of user adaleneg
1 review
0 helpful votes
July 19th, 2021

Customer support was really helpful... The team did a great job in helping me out resolve my problem! My problem was handled perfectly and efficiently!

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user malakb1
1 review
2 helpful votes
January 12th, 2021

I have been using Boxinus for 4 years, lately they have been shipping my items with fedex regular, although the shipping charges have increased but the delivery is taking longer, as well as when I send for help or request help I never get a response. It's quite sad because I order from the US on average once every month.

Service
Value
Shipping
Quality
Thumbnail of user abdulahb1
1 review
2 helpful votes
March 10th, 2019

I could say, I will have a partner or corporation in USA that will help me for my busines, and its boxinus

Thumbnail of user mohammedj17
1 review
0 helpful votes
November 13th, 2019

I've tried more than a company similar to Boxinus but at the end I wanna say that it's full stop with Boxinus.

Perfect of handling your shipment also they are ultra super professional the way of warping the package and very fast delivery system with awesome customer support who they will be happy to assist and advice you with any question you asked.

Thumbnail of user danam110
1 review
1 helpful vote
November 23rd, 2017

I have used many boxes and companies to order from usa but this on is the best site that Ive used you should try it abd it only 1$

Thumbnail of user mohammada451
1 review
0 helpful votes
July 16th, 2021

Just paid $1 and got my lifetime US address to shop from US. I shop wherever I whish and send it to my US address. It is very easy and fast to consolidate more than one product and send to my country.

Thumbnail of user jamies407
1 review
0 helpful votes
August 31st, 2019

BoxinUS is an international forwarding service you can trust, I've used them for a few years now without any issues whatsoever.

Their shipping fees are reasonable and they are extremely careful with your order and make sure to check it's up to your standards, their dashboard is extremely easy to use and information regarding the package when it reaches their warehouse is provided to you.

Thumbnail of user hishama33
1 review
3 helpful votes
July 6th, 2021

No live chat, lie
No support, no answer your emails
No one answer your phone calls
Can't access my account
Can't retrieve my shipments
Lost my staff

Tip for consumers:
Never use

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user nasserh7
1 review
3 helpful votes
September 16th, 2020

Message subject: [Tck# *******] payment problem - Order: LCFOLLS- SD-*******

Your message:
Dear Boxinus, Please find attached message we receive from bank, and card statement. Since 18/8/2020 I received my package in ur inbox and since that time I couldn't pay kindly help in payment Or give another channel to contact u Regards, Nasser *******204

Thumbnail of user tariqa23
1 review
2 helpful votes
October 30th, 2018

This service is about my dream which become true, I was really interested to get some stuff where it was very difficult to be shipped to UAE, by Boxinus I received the first shipment which was a test for the service if its true, but I got a very good unexpected result and the dashboard that shows the status was very easy and very fast customer support who are very friendly and have a passion to support and choosing an excellent partner Fedex to ship the orders, all are excellent, keep it up, I highly recommend.

Thumbnail of user cerens
Boxinus C. – Boxinus Rep

Thank you Tariq! We value your review!

Thumbnail of user sukik1
1 review
3 helpful votes
July 21st, 2020

STAY AWAY. THIS SITE IS A SCAM AND A FRAUD THEY WILL HOLD YOUR THINGS IMPRETTY SURE THEYRE NOT EVEN ACTIVE!

Thumbnail of user rul2
1 review
0 helpful votes
September 2nd, 2020

I found boxinus online and I had to try it. So far, I am loving it so much especially the fast delivery.

Thumbnail of user indrea1
1 review
1 helpful vote
June 4th, 2020

I Love boxinus.com as they deliver to UAE super fast and customer services is responding within few hours

Thumbnail of user doctorr9
1 review
0 helpful votes
November 16th, 2017

All the guys who are reading that review please get it serious, As international buyer i had always difficulties while purchasing items from US. But This company is too fast and too good. Their Shipping rates are very good. Not charging any hidden fees, And package in your hands with in 72-96 Hours in most of countries.

Best Things with them
1: Support available 24 Hours
2: Package Consolidation
3: FREE Pictures
4: Cost effective Shipments
5: Tracking
6: Buy for me facility

This is your company if you are looking for Global Shopping.

Thumbnail of user ritac103
1 review
3 helpful votes
August 25th, 2018

I have been using Boxinus for a couple of years, to forward my shipments to Dubai, with regular shipments, at least twice a month. Through them, I have shipped all sorts of things, including bulky and heavy items. Thanks to their rates, I have saved so much money as they collate my orders, reduce unnecessary packaging, check that my received orders are well fulfilled by the vendors and they notify me if any items are missing from the packing list so I could notify the vendor. Boxinus are super prompt where my orders are received quickly and their shipping rates are much more affordable than the shipper I used in the past, so now I enjoy shopping more frequently from US stores. I highly recommend them! I Thank you Boxinus!

Thumbnail of user asmak6
1 review
1 helpful vote
March 12th, 2019

I have family in the US that always ships me stuff for me and my kids we used to deal with shop and ship which takes over 10 days to shop our packages! Soo happy I found out about boxinus I usually get my packages withing 4 days max!

Thumbnail of user cerens
Boxinus C. – Boxinus Rep

Thank you Asma! We value your review!

Thumbnail of user williama143
1 review
3 helpful votes
January 16th, 2018

Very very dissapointed, use their service to buy from yeezysupply, when the item arrived at their warehouse, immediately pay for the item, after that, they told me that there was other person ask for my item, so they ask for order confirmation, credit card statement and photos with the card, provided everything they want, after that their system is error cant login for almost 2 weeks, after their system recovered they said i cant recieved my item and ask me for returns from the merchant, are u insane?

Thumbnail of user cerens
Boxinus C. – Boxinus Rep

Hello William, unfortunately since you were unable to verify your information, your packages were put on hold. We've contacted you numerous times and explained the process. Let us know if you have any further questions.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Boxinus.com is the leading mail forwarding service with 6 years of experience in shopping and shipping services.

Boxinus.com provides members with a US mailing address enabling users to shop online from any US merchant. Boxinus.com is the right choice for everyone who enjoys the variety and great prices offered by US Merchants, companies doing business in U.S. and students and professionals who has spent many years in U.S.

Boxinus.com offers:

- Reliable shipping services by DHL Global Express and TNT Express
- 24/7 Customer Service by phone and e-mail
- Great shipping rates
- Shopping from E-bay and Amazon sellers who do not ship outside US.
- Concierge service to pay merchants who do not accept payments from non US credit card holders.

Company Representative

Thumbnail of user cerens
Boxinus C.

How do I know I can trust these reviews about Boxinus?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Firefox extension

4.4
76 reviews
Have a question about Boxinus?