Brilliant Earth

About two months ago, we noticed that one of the beautiful engagement ring's tiny stones was missing. I called Brilliant Earth; they issued a return ticket and shipment documentation. A phone call was scheduled with a customer support representative. Initially, Brilliant Earth asked for a few hundred dollars to fix and strengthen the ring's prongs. I protested as the engagement ring was relatively new. My argument was accepted, and the repair was done for free. A couple of months later, we received the ring back. Overall, I am delighted with both the procedure and the outcome.
I have learned from the process that the ring needs regular maintenance of not only cleaning but re-checking the prongs.

Recently shopped with Brilliant Earth for both my mother and wife's mother's day gifts. Each item arrived earlier than expected and they were beautifully wrapped. I will definitely do business with Brilliant Earth again for more of our jewellery needs and will also suggest their services to friends and family because I truly feel they go above and beyond to offer a remarkable product and experience to their customers.

I was trying to find a very specific look of bracelet for my wedding day. It's tough to find exactly what you're looking for when you have a specific idea in mind. I ended up finding Brilliant Earth after doing a quick google search of reputable jewelry companies, and I'm happy I did! I called their customer service line to get some help narrowing down my search and the agent was SUPER helpful. I ended up with the most beautiful bracelet that was perfect for my special day and I will treasure it always.

The selection, cuts, diamond sizes and variety is just amazing at Brilliant Earth. They have something for everyone's budget and you can really figure it out easily with the great assistance from their sales associate. If you can't make it into one of their locations, their website is awesome and you can call in to ask any questions you may have to a sales associate at their call center too. Very good service.

I recently bought the most beautiful bracelet online from Brilliant Earth. It was just as gorgeous in person as it was photographed online. You never know if you can trust websites these days to ensure you're going to actually receive what you see online, but you definitely can with Brilliant Earth. The description of my bracelet was bang on and really exceeded my expectations in person when I got the delivery. Very happy with my purchase!

I had a few questions related the shipping procedure. I like how quickly they responded to my questions and resolved my issues. Strongly recommend!

My husband and I bought our wedding bands from their website because of Covid and not being able to shop in person right now. Because of the pandemic, we've decided to have an earlier intimate ceremony and therefore needed accelerated delivery, the customer service here was amazing and they ensured I would get my order in time and I did. We love our bands and they are just perfect. Wonderful service and amazing quality of products.

I had a very special event coming up and needed a WOW necklace. I knew I wanted to invest in something of really good quality but that also had that WOW factor. Brilliant Earth's collection did not disappoint. They had several items that were very interesting and at reasonable price points. I ended up splurging a bit more than I had intended to, but I know I'll have this piece for years to come. It arrived on time and was really nicely packaged. I appreciate the care they took in sending it to me.

Shopping at Brilliant Earth is easy. They have soo much to choose from. I was looking for more and an antique look. Happy with what I found and I know if I'm in the market for more jewelry, which will probably happen, I'll be looking here first!

I just wanted to leave a quick thank you for the team at Brilliant Earth. Their service and products are like no other in my city and I wouldn't purchase anywhere but here! Staff is knowledgeable and approachable. The quality and selection of their merchandise is amazing. We selected what I was looking for and it was ready days earlier than expected. Super service!

Super happy with my experience with Brilliant Earth. I had no idea what my ring size was so I checked out their FAQ section and found out that they can send you free sizer, serious game changer. I've never shopped with a company that really puts their clientele first like this, I'm going to recommend this brand to all my friends!

It is very easy website to use. Good customer service experience and selections. Really fast shipping and I am so glad to order at Brilliant Earth company!

Beware of the model you purchase. Mine has a 1.3mm ring, and it broke after removing a sleeve, which is, from my point of view, not normal.
We called the customer service and had multiple discussions with them, but overall, what came out is that thin ring are not meant to be worn everyday, and that I should remove it when I sleep, shower, train, and so on.

I'm really angry at the fact that they won't offer us anything else than a credit of the value of the ring at the moment of purchase. I mean, first of all, it should have been mentionned somewhere on the website the risks of having a thin ring, and how to take care of it. Nowhere is it mentioned. How was I supposed to know that an engagement ring (which you're supposed to where everyday) has to be taken of pratically always?

Also, there is no way I am purchasing this ring again, as it will break a second time. They suggest us to go with a larger band, which has a higher price of course. I feel like it is not our responsibility to pay more than we were ready to, because of a lack of communication and false advertising.

Anyways, they have beautiful product, just get educated somewhere else before you make a purchase.

I went with Brilliant Earth as it suited my budget. The jewelry is amazing, the website is simple and easy to use.

I just bought from Brilliant Earth for the first time online a few weeks back and it definitely won't be my last time. I was nervous when I purchased because you never know what to expect when it's your first time purchasing, but they did not disappoint. From the delivery and processing times, to the beautiful packaging and the overall quality of the pieces, Brilliant Earth just really stands out in their industry.

Brilliant Earth was recommended to me by my brother as he has shopped with them quite a bit in the past. It's definitely the most unique and reasonably priced option I've seen in a while! There are tons of options available, even for men, I was pleasantly surprised.

I wanted to buy a special gift for my girlfriend and wanted to be sure the quality was going to be excellent. I decided to go with Brilliant Earth based on the good work they do to support the diamond trade. I selected a pair of beautiful diamond earrings to give to her at her birthday next week. The delivery arrived right on time and they look exactly like the photo on the website. I'm very happy with my purchase and will definitely let my friends and family know about their great service and great quality pieces.

Thank you so much Brilliant Earth for my beautiful birthday tennis bracelet. It is by far the best purchase I've made in a very long time. The quality is top of the line and the bracelet is absolutely stunning. I couldn't have found a better jeweler anywhere else. The experience was great from start to finish. I would recommend Brilliant Earth to anyone looking for quality jewelry and just flawless diamonds. This was my first purchase with them but it will definitely not be my last. I can't wait to have them help me and my fiance design our wedding bands this coming year.

I recently bought my girlfriend an engagement ring through Brilliant Earth's site and I was extremely satisfied with the product when I received it earlier this week. Have you tried investing in cryptocurrency, stocks and forex... i implore you to check out BTCPROFITUK. COM for lucrative investment deals. They've got amazing weekly ROI and they are very prompt.

I recently bought my girlfriend an engagement ring through Brilliant Earth's site and I was extremely satisfied with the product when I received it earlier this week. The cut and diamond are simply flawless. She was wowed by the nice sparkle and the beautiful packaging as well. I'm so happy I trusted to go with Brilliant Earth for this important purchase. Because it is such a high ticketed item, I wanted to be sure I was selecting a reputable company. Having read other reviews and reading their blog posts on how much they give back, I felt comfortable doing business with them.

I need some help buy a gift for my girlfriend. Everyone I spoke with was amazing. They helped me find something special for her and I'm glad I called.

I really like the detail that was put into the description of each item. I bought a few years back and the the diamond still looks amazing. Great value!

Shopping for jewellery can be a super hard task and doing it online while all store front locations are closed even harder. I really loved shopping on Brilliant Earth's website because the search and filters made it a really nice experience. You can narrow down your search so easily and filter out things that you're not interested in a couple of clicks. You can read about all their ethical work and each item has great photos which a detailed product description. They have so much selection and something for everyone's different price points.