Brown Paper Tickets

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www.brownpapertickets.com

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Overview

Brown Paper Tickets has a rating of 3.85 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brown Paper Tickets most frequently mention customer service. Brown Paper Tickets ranks 22nd among Tickets sites.

  • Service
    57
  • Value
    57
  • Shipping
    50
  • Returns
    47
  • Quality
    52
Positive reviews (last 12 months): 89.3%
Positive
25
Neutral
0
Negative
3
3
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What reviewers want you to know

Positive highlights

  • What I appreciated the most about Brown Paper Tickets was their customer support.

Critical highlights

No critical highlights yet

How would you rate Brown Paper Tickets?
Top Positive Review

“Instant tickets”

Pinkie W.
1/27/24

Receiving my tickets via mail in no time at all highlighted the convenience of buying from this place. It's a great venue for purchasing tickets for any event. The ease and speed of the transaction made it one of the most convenient ways to acquire event tickets. I thoroughly enjoyed my purchasing experience with them!

Top Critical Review

“DO NOT BUY TICKETS FROM THESE SCAMMERS”

Cristina D.
3/25/24

They are scammers. Never buy tickets from this company! Promised a refund for the event cancellation. I have done everything in the right time, so they were lying that they will soon send my money back. But it is already 3 years past and now they are saying they are not gonna ever do it. DO NOT USE them for tickets!

Reviews (93)

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Reviews that mention popular keywords

paper tickets (19)
Thumbnail of user pinkiew2
1 review
0 helpful votes
January 27th, 2024

Receiving my tickets via mail in no time at all highlighted the convenience of buying from this place. It's a great venue for purchasing tickets for any event. The ease and speed of the transaction made it one of the most convenient ways to acquire event tickets. I thoroughly enjoyed my purchasing experience with them!

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Thumbnail of user jasona1534
1 review
0 helpful votes
March 13th, 2024

Purchasing tickets through BPT is straightforward and convenient. The availability of various seating choices and the detailed descriptions is a good feature. My tickets were quickly delivered to my email, ensuring a hassle-free entry at the event by simply using my phone for access. This efficient process and digital accessibility made my overall experience exceptionally positive.

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Thumbnail of user jasminej271
1 review
0 helpful votes
February 15th, 2024

The tickets I purchased here were good and cheaper compared to similar sites. This combination of hassle-free service and cost-effectiveness is something I would consider when buying tickets again. Highly recommended!

Thumbnail of user rickya131
1 review
0 helpful votes
March 1st, 2024

Using Brown Paper Tickets for event planning was a seamless and efficient experience. Their customer service was top-notch, promptly assisting with any inquiries, and making the whole process smooth and stress-free..

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Thumbnail of user lunat20
1 review
0 helpful votes
March 6th, 2024

Organizing events becomes a straightforward and quick task with BPT. The website offers a user-friendly interface. Every time I've required assistance, the team has been eager and friendly, making the process even smoother.

Thumbnail of user kristas253
1 review
0 helpful votes
January 28th, 2024

Navigating the BPT site as a first-time buyer was a breeze, making the process of purchasing concert tickets incredibly straightforward and seamless. From selecting the event to securing my desired seats, every step was simple.

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Thumbnail of user ronaldm1737
1 review
0 helpful votes
January 19th, 2024

I've been a loyal customer and have always found the process of buying tickets to be effortless. The ease of finding and purchasing tickets has never led to any problems, making each transaction smooth and hassle-free. This straightforward and user-friendly approach has contributed significantly to my continued patronage.

Thumbnail of user jovanr11
1 review
0 helpful votes
December 21st, 2023

This was my first time buying tickets through Brown Paper Tickets. I had booked three seats for a concert, but unfortunately, it got postponed. When I reached out to their customer service via email, they promptly replied with details on how to process my refund.

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Thumbnail of user aldenc31
1 review
0 helpful votes
December 23rd, 2023

I always like to check this site for local events. If you're sick of ticketmaster you'll love this site, they don't have big service and delivery fees so the tickets aren't way overpriced.

Thumbnail of user garryt100
1 review
0 helpful votes
December 10th, 2023

I recently used Brown Paper Tickets to book tickets for a local theater production, and I must say, the experience was nothing short of fantastic! From the moment I landed on their website, I was impressed by how user-friendly and intuitive it was. Finding the event I was interested in was a breeze, and the ticket-purchasing process was straightforward and secure.

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Thumbnail of user johnf5564
1 review
0 helpful votes
November 29th, 2023

The process of buying tickets is quick. They also have a wide selection of events which was good. Overall great experience.

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Thumbnail of user adriennef100
1 review
0 helpful votes
October 22nd, 2023

It's not just another automated, do-it-yourself ticketing service; it's a great event partner. With Brown Paper Tickets, we got access to amazing tools and experienced event techs in the industry. Well, their team has been in the game for over a decade, and it shows.

One of the standout features for me is that they keep it simple and honest when it comes to pricing. It's 100% free to sell tickets. No hidden fees or extra charges. Everything is transparent.

Their platform offers a range of customization options. You have full control to create, edit, and manage your event as you see fit. Plus, you can add questions to the purchase process to gather essential information for your event.

They also offer last-minute discounts to help you fill those last few seats.

Thumbnail of user caridada6
1 review
0 helpful votes
November 6th, 2023

The online ticket purchase procedure was simple and quick. I just picked the performance I wanted to see, determined how many tickets I needed, and went through the checkout process. I had confidence in the security of my transaction and I got my tickets instantly.

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Thumbnail of user aljurj
1 review
0 helpful votes
September 11th, 2023

Without a doubt, this site will be my go-to for future event purchases. I'm eager to recommend it to others as well. The competitive pricing and extensive array of events are both aspects that I truly value.

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Thumbnail of user johnn2922
1 review
0 helpful votes
October 12th, 2023

While it's true that the prices are a tad higher compared to securing tickets in person, the trade-off is justified when you factor in the travel expenses and the hours otherwise spent standing in queues. The slight premium on price pales in comparison to the convenience and time-savings, making BPT a worthy choice for hassle-free ticket purchases.

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Thumbnail of user giannis21
1 review
0 helpful votes
August 2nd, 2023

Excellent website for purchasing event tickets. The tickets arrived instantly in my inbox and were a fair price. I wish they offered tickets for every show, it would make things easier, not to mention cheaper.

Thumbnail of user glennab36
1 review
0 helpful votes
August 25th, 2023

The payment method was seamless and efficient, with no delay in receiving my tickets via email. All I had to do was print them. Every detail, from seat selection to event information, is readily accessible. I'm definitely coming back for their services.

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Thumbnail of user richardj5
62 reviews
275 helpful votes
September 7th, 2011

If you're fed up with the Ticketmaster experience, you might be as delighted as I am with Brown Paper Tickets.

First of all, the per-ticket surcharge is tiny: only 3.5% plus 99 cents -- except that for the many free events, there's no service fee whatever. (You can easily search for free events and others that are heavily discounted.) And five percent of net sales go to a charity of the patron's choosing.

Tickets are refundable, can be resold, and can be sent to your phone. The site provides extensive event information, with maps. There's 24/7 toll-free customer service.

Thumbnail of user shantelc21
1 review
0 helpful votes
September 1st, 2023

BPT comprehensive details about upcoming events and promptly alerts users of any hiccups or issues related to the event. Additionally, ticket prices are transparently displayed, making the purchasing process straightforward and hassle-free.

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Thumbnail of user tommyh266
1 review
0 helpful votes
March 8th, 2023

The website is easy to use and I was able to find great seats for an upcoming show. I received my tickets immediately via email and found the whole process very smooth. They had a great selection of events in my area that I didn't even realize were going on, I'll be sure to check them out again.

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Thumbnail of user bennetts47
1 review
0 helpful votes
February 1st, 2023

I think what's commendable about BPT is that they really do process requests for refunds quickly, even at the height of pandemic-led cancellations. No need for follow-ups!

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Thumbnail of user richardm4771
1 review
0 helpful votes
June 6th, 2023

The simplicity of the process, combined with the affordability factor, makes BPT an irresistible choice for anyone seeking convenience and value. The ease and savings provided here are the best. My experience has been so positive that I would return here for my future ticket purchases.

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Thumbnail of user rettad3
1 review
0 helpful votes
April 1st, 2022

It was so easy! One time the concert got rescheduled but they informed me about it. Definitely buying tickets from here again.

Thumbnail of user blazes6
1 review
0 helpful votes
July 24th, 2022

It has been a wonderful experience collaborating with BPT for our recent event. Trustworthy partner that's very good at handling money. With their services, both on and offline, I felt we got a bigger share of the deal!

Thumbnail of user albertw328
1 review
0 helpful votes
March 6th, 2023

Great service that is so beneficial to event promoters. It's free to create events and sell tickets, they have free ticket printing and delivery to ticket buyers and they offer promotional services. So everything you need is in one place!

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Brown Paper Tickets - The first and only fair trade ticketing company!

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3.9
93 reviews
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