• Buffalo Wild Wings

Buffalo Wild Wings

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Overview

Buffalo Wild Wings has a rating of 1.53 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Buffalo Wild Wings ranks 274th among Restaurants sites.

  • Service
    18
  • Value
    15
  • Shipping
    6
  • Returns
    7
  • Quality
    15
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
1
See all photos
How would you rate Buffalo Wild Wings?
Top Positive Review

“Decent enough to enjoy food and drink”

Dr Randall H.
8/10/21

Buffalo wild wings is decent enough to enjoy food and drink. Remember when supermarkets almost gave away chicken wings? I have been to the original wing joint in Buffalo, NY. Those suckers caused the price of wings to go up. Buffalo Wild Wings represents those origins. Who doesn't love shipping a spicy wing into blue cheese, eating it, while they drink a tasty beer. I love that place. Dammit, I haven't been there in a while. There are just too many things to do and the wife gets on my case when I go out for wings and a drink. So what is a man to do in that situation? The answer is to go to Buffalo Wild Wings, have a couple of beers with a batch of wings.

Top Critical Review

“Worst Wings Ever!”

Terrance J.
9/16/22

Just left Buffalo Wild Wing on the date of Sep 16 2022 in Starkville MS. We waited over 30 minutes for our order inside this establishment. Drove 30 minutes back home only to be disappointed because these wings where the worst I've ever had! They were over cooked very hard and tuff to chew, I feel like I've been ripped off for my money I spent at this place. Don't think I'll be coming back to this place again!

Reviews (37)

Rating

Timeframe

Other

Thumbnail of user terrancej65
1 review
0 helpful votes
September 16th, 2022
Verified purchase

Just left Buffalo Wild Wing on the date of Sep 16 2022 in Starkville MS. We waited over 30 minutes for our order inside this establishment. Drove 30 minutes back home only to be disappointed because these wings where the worst I've ever had! They were over cooked very hard and tuff to chew, I feel like I've been ripped off for my money I spent at this place. Don't think I'll be coming back to this place again!

Products used:
none

Service
Value
Quality
Thumbnail of user lorenr37
9 reviews
19 helpful votes
February 9th, 2021

For a company that bases its' name on their main product, you would think that they would have pretty good wings; right? Not! I have been to several of their stores, with friends, and they all have the same thing in common; Small, Dry Wings. They use very small wings to cut costs that have very little meat on them. They deep fry their wings and since there is not much meat on them it makes them very dry. If you put enough sauce on anything you can probably eat it, But Why?

Service
Thumbnail of user staciee23
1 review
0 helpful votes
March 5th, 2022

As I waited 15 minutes just to get Asked if I was helped, I ordered 10 bone in wings six I wanted lemon pepper and 4 habanero mango,
When I receive my order I got five and five OK no biggie but when I went to eat them they were so dry it was pitiful I threw my habanero out because my lemon pepper was so dry that I couldn't even eat them though the lady that eventually serve me was so apologetic and very very nice I will never go back there again

Thumbnail of user nadiat69
1 review
0 helpful votes
March 16th, 2023

B dubs in Westerville sucks! I've been there countless times hoping for a better experience but no. It's ban from our house. We are constantly chasing after the waiter or waitress AND our server looked at us and laughed in our faces because I guess she didn't take a black man and a white woman as a serious relationship. $#*! her and $#*! b dubs! You couldn't pay me to back

Tip for consumers:
N/a I’m just here to write a bad review for b dubs cuz they suck!

Products used:
Wings and nachos

Thumbnail of user kyler534
1 review
0 helpful votes
March 1st, 2023

They treat you like slaves they don't give you a lunch break, also if they're short handed they expect you to work a double. I've worked at a Buffalo wild wings in navarre and it's been the most terrible experience of my life. I hated working there.

Thumbnail of user drrandallh
19 reviews
5 helpful votes
August 10th, 2021

Buffalo wild wings is decent enough to enjoy food and drink. Remember when supermarkets almost gave away chicken wings? I have been to the original wing joint in Buffalo, NY. Those suckers caused the price of wings to go up. Buffalo Wild Wings represents those origins. Who doesn't love shipping a spicy wing into blue cheese, eating it, while they drink a tasty beer. I love that place. Dammit, I haven't been there in a while. There are just too many things to do and the wife gets on my case when I go out for wings and a drink. So what is a man to do in that situation? The answer is to go to Buffalo Wild Wings, have a couple of beers with a batch of wings.

Service
Value
Thumbnail of user keithk652
1 review
1 helpful vote
October 4th, 2022

Stop there on Tuesday evening at Buffalo wild wings Chambersburg told the manager there some of the problems that I had had in the past she went above and beyond to definitely make me happy and to make things right kudos to you ma'am you're a class act when it comes to management exactly what Buffalo wild wings needed thank you very much.

Thumbnail of user mariav1622
1 review
0 helpful votes
March 18th, 2023
Verified purchase

We got completely yelled at not once but twice for honestly something we didn't even know we did! We didn't eat there because of the rudeness of the bartender! We were at the Eau Claire Wi establishment. We will not be going back to Eau Claire WI Buffalo Wild Wings anytime too soon. The day we were there was Saturday 3/11.

Thumbnail of user localc24
1 review
0 helpful votes
April 15th, 2023

Corporate, fix this place or make it a carwash. All aspects of this restaurant are terrible. From the lack of greeters to the slow and non-friendly service and absolutely terrible food, your facility is a disgrace to any wing establishment. COVID is over, so hire staff, get a real manager and fix this poor excuse of a food establishment. You are an embarrassment to your company culture and the community. To you white collar executives, visit this dump sometime, and you will be impressed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user chargelliott
5 reviews
3 helpful votes
April 17th, 2023

I would leave minus stars if I could. We have gone on at least three occasions, specifically for the appetizer sampler. Every time they have been out of an item for the sampler and refused to substitute or sell the sampler without everything. The last time, we called in advance and were assured they had everything. Fifteen minutes later, we arrived, ordered drinks and then found we were misinformed and they were out of something again. I have lodged several complaints with corporate, who apparently aren't concerned with the reputation of their franchise, so I will hit them in ratings everywhere I can find.

Service
Value
Shipping
Returns
Quality
Thumbnail of user randye286
1 review
0 helpful votes
March 11th, 2023

Wings are frozen and absolutely sickening, almost vomited on first bite! Never shall we return, I mean who cant make a good wing!
Wish I could give them and thier staff a negative 5 stars, floors and tables were filthy, gunna tell the BBB!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariew550
1 review
0 helpful votes
September 18th, 2022

I ORDER ONLINE, IT SAYS ORDER COMPLETE, BUT WHEN I GO PICK IT UP AN HOUR LATER THEY SAY THE ORDER NEVER WENT THROUGH, SO THEN I HAVE TO WAIT ANOTHER HOUR. SOME TRADITIONAL WINGS HAVE TOO MUCH SAUCE, SOME NO SAUCE AT ALL. LATELY THE WEBSITE DOESN'T EVEN WORK ANYMORE SO WE TRY TO CALL IT IN AND THEY HANG UP ON US. AND THE LATEST ISSUE, NOW THE TRADITIONAL WINGS ARE ABOUT HALF THE SIZE AND THE PRICES JUST KEEP INCREASING. ITS PRETTY DISGUSTING TO EAT IN RESTAURANT SINCE THE CARPET IS DIRTY AND THE TABLES SMELL LIKE MOLD. B-DUBS HAS REALLY GONE DOWN HILL.

Service
Value
Quality
Thumbnail of user shfratakshfra
1 review
0 helpful votes
October 21st, 2023

Delicious food I like that actually we will meet and eat as soon as possible let's visit the place y

Returns
Quality
Thumbnail of user kevink1650
2 reviews
0 helpful votes
March 6th, 2023

I am a teacher for a small school district. I took a 8 students on a field trip and we stopped at BWW. All the students went to the bathroom except one. The waitress there told me that I could sit where-ever. She didn't see that I had a full mini-van full. I slid two tables together, and got a very flippant response from her. And she walked away. Another waitress came over to complain. "How many are going to join you?" I told her 8 more.
The staff was very rude and it was 1:00pm. Only two other couples were there at the time, but they made us feel like we were giving them too much work to do. I will not be going back again.

Tip for consumers:
Consider other restaurants.

Products used:
We bought different types of food.

Service
Value
Quality
Thumbnail of user peggyw381
1 review
0 helpful votes
October 31st, 2022

We made reservations for 16 they said an hour wait why not sure wasn't that busy we waited got a table for 8 huh? Weren't allowed to push tables together huh? Everyone had there orders messed up one was dropped on the floor it was cold also. We got there at 5:30 didn't get done till 8:30 I'm not sure about the others but we won't be going back

Service
Value
Quality
Thumbnail of user christopherv472
1 review
0 helpful votes
April 7th, 2023

Ordered burger with no cheese came out with cheese waiter asked if i wanted it scraped off? I said no please a new burger. Daughter order a 10 piece mild boneless wings and that was as cold as ice. Waiter questioned about the wings. Service was terrible.

Thumbnail of user lindar3037
1 review
0 helpful votes
February 7th, 2023

On Saturday February 4th 2023 my husband, his cousin and myself went to Buffalo wild wings in Twin Falls Idaho. We haven't been there for a long time so we decided to go there and watch some basket and have a few drinks. Once we got there and sat in the bar we were asked to see our id. The two of them showed their id (after telling the waitress that was crazy). All three of us are 68 years old. My husband asked to see the manager and he also asked to see the id. I just had foot surgery so I haven't been carrying my purse with id. But still they would not serve me without id. So we told the manager that we will never be back and we will give Chili's our business. Besides Chili's chips and salsa is much better and also their food.

Service
Thumbnail of user guilhermepoli109
2 reviews
0 helpful votes
April 13th, 2023

It's stupid that my order was cancelled because they were out of wings. It was 9:30 pm on a Thursday. The driver came to the place and they canceled.
I will never order there again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferp121
1 review
0 helpful votes
September 7th, 2023

The food was overcooked got the wrong food the orange wings tasted like buffalo wings very spicy hot not what orange chicken is waitress too busy talking to her friends you have to yell to be understood (granted it was Thursday night football) could not get napkins or silverware

Service
Thumbnail of user as1363
1 review
0 helpful votes
February 14th, 2024

So tonight my family and I went to Buffalo Wild Wing in Wilson NC and the service was slow and terrible. It was 4 tables in there when we got there and I only had 4 people with me so it should have been easy. Well, you got it, it wasn't. We waited over an hour for food and never received anything. People came in after us and they received their food. The waitress stated that there was only one cook and manager in the back. We never got an apology or anything. We were promised that our food was next and they provided food 3 tables of people that came in after us. The service was terrible. This is the second time this happened to me attending this restaurant. I will never go here again. There was at least 8 to 10 people on staff, but still no good.

I do believe that something needs to be done about this place

Service
Value
Quality
Thumbnail of user tammis61
1 review
1 helpful vote
July 11th, 2022

I drove 30 miles to go and have 1/2 price appetizers from 3 to 6 with friends. Only to find out you are not doing that any longer. But have not discontinued running your commercials advertising the 3 to 6 1/2 price appetizers. I was not impressed and took our business elsewhere.

Thumbnail of user gerianno
4 reviews
1 helpful vote
October 29th, 2023

Havent been in a while and was so looking forward to boneless wings. They were the dryest wings i ever had. It is a shame when the tator tots are cooked better than what you are suppoae to be famous for. Dry and as hard as ever. No I didnt complain as I was with someone buying my "dinner" as a thank you and didnt want to hurt his feelings. I ate 2 of twelve and was going to bring home rest and see if I could "save" them. The container opened as I was leaving---dropping all over the floor. Better just to throw those horrible things away. Probably no saving anyway

Service
Value
Quality
Thumbnail of user eric.conley79
1 review
0 helpful votes
April 10th, 2024

Wish I could give this review zero stars, as it was in my top three worst servers of all time! Isabell the bartender took my order and took my card and that was IT! I had to go to the waitress station myself after waiting 20 minutes for a refill as it was empty. I got my check five minutes after food and not even close to being done. The restaurant was empty pretty much! She was more worried about complaining about the manager and dropping the F bomb more than myself and pull up her pants so it gave her a wedgy every two minutes. She wasn't doing that she was inputting her tips and counting her tips and checking her phone.! Waitress had to go behind the bar just to get her drinks! After looking at Yelp, I can see why this restaurant is struggling. I have to say that the owner needs to start firing and getting people that know customer service! First rule customer service you never ever curse out on the floor and definitely don't complain about management or customers can hear you. The biggest rule is make sure your customers drink is filled! It's sad when the customer Hass to go to the waitress station to get his own refill! Management get your store together already! Looking at your Yelp you can tell you are failing!

Products used:
Buffalo wings

Service
Value
Quality
Thumbnail of user darinj24
1 review
0 helpful votes
January 24th, 2023

I meet a buddy at Bwubbs at the bar. They only had Coors light, PBR, and Miller light. The other beers on tap was out even Wild Herd Bwubbs beer. I thought no big I ordered a beer and Asian zing and Orange chicken wings. They bring the wings out to my buddy and the guy sitting beside me actually gets mine. Bartender takes them back into the kitchen and brings them back and sits them in front of me. I said I don't want those just give me my tab. She said I had them make you more. Yeah right! Just give me my tab. You know they didn't throw that away, they are understaffed. Two people waiting on the whole area. I don't blame her because she is a hard worker. I blame poor management! How do you let that many brands of beer run out! Just easier to eat at home anymore!

Thumbnail of user jaimeo70
1 review
0 helpful votes
December 31st, 2022

The guy give me a real bad attitude! I just want to buy chiken wings he dont hava patience! If they dont have a costumer services skills dont hired them

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Buffalo Wild Wings? Is the ultimate place to get together with your friends, watch sports, drink beer, and eat wings. Order online today.

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