• Buffer

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Buffer.com has a rating of 3.25 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Buffer.com ranks 221st among Marketing sites.

See all photos
How would you rate Buffer?
Top Positive Review

“Great platform for the price”

Nelly D.
9/11/20

I switch from Hootsuite to Buffer and I love it. It is easy to set up and to use. The only feature I'd like to see would be a calendar view for scheduling and an option to drag a file/image directly into the window.

Top Critical Review

“False Claims on Website- Customer Service Says is false”

Laney P.
7/17/19

I attached a screen shot where the plans state the purpose and abilities is to schedule post and repost. However, I selected multiple times on multiple days of the week and they posted immediately instead. I contacted customer service and the guy said you cannot schedule automatic repost. What?! I would not trust anything else it says it can do! I tried the trial and found out that way. Don't believe me? Try the free trial and see for yourself. I advise to avoid them all together and not risk automatic charges if you forget to cancel at the end of trial. Look at the photos and see where it shows on plans that it automatically reposts and that is why you schedule. Then look at the image with the reps response saying it does not do that. So why do I need buffer?! There are other things I tried and it did not do which I did not get a response from customer service to ask why or how, in the event I did it wrong. It is a scam!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user nellyd12
2 reviews
0 helpful votes
September 11th, 2020

I switch from Hootsuite to Buffer and I love it. It is easy to set up and to use. The only feature I'd like to see would be a calendar view for scheduling and an option to drag a file/image directly into the window.

Thumbnail of user jessicac479
5 reviews
5 helpful votes
May 19th, 2019

After having used many scheduling platforms, I was least impressed with buffer. I found that the analytics were inaccurate and many types of posts were not supported. Very glitchy at times.

Thumbnail of user laneyp
20 reviews
60 helpful votes
July 17th, 2019

I attached a screen shot where the plans state the purpose and abilities is to schedule post and repost. However, I selected multiple times on multiple days of the week and they posted immediately instead. I contacted customer service and the guy said you cannot schedule automatic repost. What?! I would not trust anything else it says it can do! I tried the trial and found out that way. Don't believe me? Try the free trial and see for yourself. I advise to avoid them all together and not risk automatic charges if you forget to cancel at the end of trial. Look at the photos and see where it shows on plans that it automatically reposts and that is why you schedule. Then look at the image with the reps response saying it does not do that. So why do I need buffer?! There are other things I tried and it did not do which I did not get a response from customer service to ask why or how, in the event I did it wrong. It is a scam!

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Buffer?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Buffer?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business