• Buttonwholing

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Overview

Buttonwholing has a rating of 1.31 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Buttonwholing ranks 528th among Marketplace sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
11
See all photos
How would you rate Buttonwholing?
Top Positive Review

“This company did good by me...”

Barbara H.
11/20/20

I read very low reviews about this company but I ordered Santa Christmas ornaments with the 2020 mask on (buy 4 get 1 free) and all 5 arrived in excellent shape and in 10 days. I was able to track the shipping progress daily. I got these ornaments at a much lower price than other sites. I am very pleased with the product... so cute! So my experience was excellent.

Top Critical Review

“DO NOT ORDER FROM THIS COMPANY!”

Ginger D.
11/29/20

I ordered santa ornaments and was shipped an item that is completely different and I would NOT use or give as gift. I tried to contact the company immediately. They provide no customer service number and email box is full. Most likely from other complaints! The only way to reach them was through PayPal. They wanted to refund 10%. They have now agreed to refund in full but say the item must be returned to China at my cost. Even though their site says you only pay shipping once and they have a warehouse in the US. Very Misleading and fraudulent!

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user gingerd58
1 review
1 helpful vote
November 29th, 2020

I ordered santa ornaments and was shipped an item that is completely different and I would NOT use or give as gift. I tried to contact the company immediately. They provide no customer service number and email box is full. Most likely from other complaints! The only way to reach them was through PayPal. They wanted to refund 10%. They have now agreed to refund in full but say the item must be returned to China at my cost. Even though their site says you only pay shipping once and they have a warehouse in the US. Very Misleading and fraudulent!

Thumbnail of user sleimane2
4 reviews
2 helpful votes
July 29th, 2020

I ordered two shelves for my shower, as per image one below, which are snap-up type. The seller instead sent me two glue-on type shelves, as per image two below. These glue type shelves are cheap and do not stick well to walls of the shower. The seller acknowledged this and, after lengthy negotiations, they refunded %40 of the purchase price. I could not use the shelves because would not stick to walls. I lost %60 of my money. Do not purchase from this seller.

Thumbnail of user barbarah1249
1 review
1 helpful vote
November 20th, 2020

I read very low reviews about this company but I ordered Santa Christmas ornaments with the 2020 mask on (buy 4 get 1 free) and all 5 arrived in excellent shape and in 10 days. I was able to track the shipping progress daily. I got these ornaments at a much lower price than other sites. I am very pleased with the product... so cute! So my experience was excellent.

Thumbnail of user bh379
1 review
0 helpful votes
December 3rd, 2020

Ornament shipped from China. When finally received, was broken. Also, very cheap looking and poorly made. Cannot contact by email. Says mailbox is full. Paid through something called EZZPAY. Can't contact them either. Only phone I found is for somewhere in UK.

Thumbnail of user terriz17
1 review
0 helpful votes
August 19th, 2020

Their email box is always full. I finally received my order after disputing. I could have purchased elsewhere at a much lower price and better quality. Hooks break off and they don't hold anything. One shelf won't stay on the wall at all.

Thumbnail of user dissatisfiedc83
1 review
0 helpful votes
December 8th, 2020

Horrible paint job! Cheap! The picture in the catalog was nicely painted, the one I received looks like a five year old painted it. This company is getting away with legally taking peoples money for junk! Compare the top picture ( one sent to me) vs the advertisement below it.
Thanks for nothing!

Thumbnail of user stevenn266
1 review
0 helpful votes
August 16th, 2020

I ordered three white color snap-up type shelves for my shower.The seller instead sent me three pink color glue-on type shelves. These glue type shelves are cheap and do not stick well to walls of the shower. What a SCAM! BUYER BEWARE!

Thumbnail of user nancyw1005
2 reviews
0 helpful votes
December 11th, 2020

I ordered five Christmas ornaments on Nov. 16 (it's now Dec. 11) and have not received them. They never sent a confirmation of my order. I don't see any place on the website to send them an email... just a telephone number... in the UK. Ugh.

Thumbnail of user maryu238
1 review
1 helpful vote
December 2nd, 2020

I ordered 3 of the Santa with mask ornaments. 1 was missing all the top connection and charm for hanging. The other 2 had just the charm no hanging device. No way to contact them except for overseas phone number. POOR business.

Thumbnail of user kathyq38
2 reviews
1 helpful vote
November 29th, 2020

Read: https://www.cyberbunkers.com/2020/04/buttonwholingcom-reviews-is.html?m=1
I ordered 35 Santa with Masks ornaments for my retail store and they did arrive but are NOT three dimensional and look cheap and weird! Eyes wide open! I paid $148 and want to send back but their contact email comes back as full!
On purpose, I'm sure!

Thumbnail of user brandib150
1 review
0 helpful votes
January 1st, 2021

Absolutely horrible to get a hold of for a return. I received my order 11/1/20 & here it is 1/1/21 & I still can't get through to do a return. Email bounces back every time as "email quota over full".

Tip for consumers:
I have to do a return on ornaments, have been trying since 11/1/20 & I still can't get through to anyone to get these returned. I'll never buy from them again!

Products used:
Ornamnents

Service
Value
Shipping
Quality
Thumbnail of user loiss191
1 review
1 helpful vote
October 20th, 2020

Ordered shelving, wrong shelves came, left third request for return of wrong shelves and I'm out my money!

Thumbnail of user maureenk137
1 review
0 helpful votes
November 5th, 2020

WAITING FOR SHIPPING INFO FOR LONGER THAN THEIR 48 HOUR PROMISE ON THEIR WEBSITE - CAN'T EMAIL THEIR MAILBOX IS FULL AND CAN'T CALL THEM...

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