ByGoods

My intent for writing this review is to warn the public about BuyGoods's lack of integrity. And to avoid any dealings with this fraudulent entity. I have been corresponding with them via email for several months in an effort to secure a sizable refund and their methods and strategies have become apparent to me.
I purchased a product from Kerressetials.com on May 21,2023. I felt comfortable with the purchase since there was a 60-day trial with a full refund guaranteed.
7 weeks later, I contacted them via email and then telephone to request a full refund. I was told to send the product back and was given an address.
No refund was forthcoming and a couple of weeks later I called to ask why. I was told that they had not received the product. I accepted their reasoning and proved they in fact did receive the product by producing the UPS tracking code. By this time, two months had passed since the purchase. They agreed to the refund and refunded only $ 3,48.00 to my debit card, not $990.00 for a full refund. When I called them, they told me I had to deal with BuyGoods for my full refund.
BuyGoods has been extremely polite and prompt in their emails. Perhaps even obsequious. In many emails that went back and forth, they declared that the bank was rejecting their attempts to refund me. I therefore contacted my bank and notified them of the problem. My bank told me to instruct them to try again and it would not be rejected...BuyGoods supposedly attempted another refund unsuccessfully. At this point, I asked my bank for any proof that they rejected a refund. They stated that no refund was ever received other than the first one.
I asked BuyGoods to send me a check but they told me their only way of refunding me was through the debit card.
Here's what I have deduced:
1) After 2 months Visa doesn't allow for disputed charges. In my opinion, That's why my return of product "got lost."
2) Despite their polite emails, there was never a true intention to refund me and they fabricated a "company policy" which prevented them from sending me a check.
3) They dragged this out for 2 months hoping that I would just give up and disappear.
4) I have probably corresponded with at least six different agents, asking them to initiate a refund but clearly a decision has been made to stonewall me.
So the best I can do at this point is to make known that these companies have no integrity and buyer beware.
7 weeks later, I contacted them via email and then telephone to request a full refund. I was told to send the product back and was given an address.
No refund was forthcoming and a couple of weeks later I called to ask why. I was told that they had not received the product. I accepted their reasoning and proved they in fact did receive the product by producing the UPS tracking code. By this time, two months had passed since the purchase. They agreed to the refund and refunded only $ 3,48.00 to my debit card, not $990.00 for a full refund. When I called them, they told me I had to deal with BuyGoods for my full refund.
BuyGoods has been extremely polite and prompt in their emails. Perhaps even obsequious. In many emails that went back and forth, they declared that the bank was rejecting their attempts to refund me. I therefore contacted my bank and notified them of the problem. My bank told me to instruct them to try again and it would not be rejected...BuyGoods supposedly attempted another refund unsuccessfully. At this point, I asked my bank for any proof that they rejected a refund. They stated that no refund was ever received other than the first one.
I asked BuyGoods to send me a check but they told me their only way of refunding me was through the debit card.
Here's what I have deduced:
1) After 2 months Visa doesn't allow for disputed charges. In my opinion, That's why my return of product "got lost."
2) Despite their polite emails, there was never a true intention to refund me and they fabricated a "company policy" which prevented them from sending me a check.
3) They dragged this out for 2 months hoping that I would just give up and disappear.
4) I have probably corresponded with at least six different agents, asking them to initiate a refund but clearly a decision has been made to stonewall me.
So the best I can do at this point is to make known that these companies have no integrity and buyer beware.

Recommend buying if your interested in it overall. Good material for the price and came with all pieces included in the advertisement! Very sexy and cute! Very comfortable highly recommend super sexy and easy to put on. Very happy with my purchase.

I have ordered lingerie twice from bygoods. I was very impressed with the package I was received. When I took it out and looked at it my impression was that it was very attractive and well made. It surpassed ones that cost much more. I was worried that it wouldn't fit right. I tried it on and it was even more impressive in how attractive it looks. Even though I don't have a model's body it still looks great and is very sexy.It's well made and didn't fall apart. It wasn't uncomfortable at all. I might get another one or two.

I love this! It doesn't squeeze and cause you to look like a busted can of biscuits and the material is so soft. It doesn't offer much support but since I have implants that doesn't matter to me. My husband loves the way the straps above the breasts look. It was a complete success! I highly recommend this brand! I'm 5'9,135 pounds.
BTW, if you like this lingerie. Get it from here: https://www.bygoods.com/sexy-tie-bow-bra-set-underwear-lace-hollow-flower-women-sling-lingerie.html

Horrible customer service! They never replied. Didn't get my tracking number after 20 days of placing my order. Need it by Christmas and its just now sending me a tracking, wtf. Scam!

I think it's not nice
Terrible

It's not even human hair and not like the photo.
It's very bad and ugly. Like nylon.

I prefer to stay with my poor hair als to use this nylon thing.

I'm really not satisfied.

Even the cheap topper at the China shop at the corner is more beautiful than this.

Bad
Expectation x Reality
Went you see the videos and after the "human hair" at your hands.

Just don't waste your money.

I ordered my backpack with a gift card my husband gave me for Christmas. After reading all the comments, Im afraid I will never receive it..

It is the second order from bygoods. With painfully slow shipping due to COVID, I thought my sexy nighty had been lost, but after several months, I finally received it today. I love the quality of the super soft material. The lacy bits aren't scratchy at all. It is sexy! The seller shipped it quickly, so it isn't their fault all the post offices worldwide have practically ground to a halt. I am very happy with this purchase. Once the world has returned to some kind of normalcy, I would shop with this seller again for sure.

I bought this red lingerie from bygoods. It take 10 days to me.
It fit for me perfectly! My dear like it, too.
I will buy another lingerie again.

Ich habe eine Tasche bestellt und bezahlt und es passiert seit 3 Wochen nichts. Das Schlimme ist man weiß nicht an wen man sich wenden soll, wer hat eigentlich das Geld erhalten. Da habe ich evtl. Lehrgeld bezahlt in Zukunft nur noch Geld zu überweisen wenn man an eine bekannte Firma in Deutschland bezahlt. Was hat eigentlich Amazon damit zu tun? Bygood ist kriminell, ich konnte mir nicht vorstellen, dass die mit solchen Leuten gemeinsame Sache machen.

I bought these for my wife's niece. I was impressed with the beauty of the jewelry when it arrived. The rose gold is perfect. Our niece wears it frequently.

Great bag! My daughter really enjoys it. This bag fits all her books, the material feels heavy duty and super roomy. I definitely recommend purchasing, you won't be disappointed. Never had interaction with the seller since I've had no issues, shipping was spot on. I have no complaints. Happy customer

It is the second order from bygoods.com. I ordered a nightdress. Amazing! I'm 5'6, about 150, a 34DD and the medium fit absolutely perfectly

I bought a earring studs form bygoods.com. It is a lovely perfect gifts so cool and quality make gotten so many compliments on these they sparkle like diamonds!

I bought a backpack from bygoods. I absolutely love this bookbag, I carry it with me everywhere. Theres plenty of room for everything inside and an easy travel size on the outside. Although it take 12 days to deliver to me. I'm totally in love with it!

I super loved this outfit especially for the price this outfit fitted me well it gave me lil boobs I didn't know I had and my butt looked bigger as well my boyfriend eyes came out his head seeing me in this outfit I loved it so much!

Do not order from Bygoods. I ordered a Christmas gift on Nov. 22, It arrived Dec. 28. When it arrived it was way to small even thought I ordered it larger than normal. In order to return it to China it would cost $700 on UPS. AT one point when I contacted customer service about the shipping time they said: "Make it a New Year's present and go get another gift." About the return" We will refund you $5.00. Go give it to a friend. Not our fault!" Do no order from this company!

I bought a backpack from bygoods. This is a very well made backpack. Color and design are attractive. Good price. I think it will last at least a year of daily school use.

There are some things that are better to buy locally, at a store and/or directly from the manufacturer due to better price. I really like the bag.

I bought the school backpack for my daughter. It take 12 days to me. Just little slower than I think. But I can accept. My daughter love her new backpack so much.
Large enough and the color fit for her..

I bought the multifunction backpack from bygoods.com. It take 10 days to arrive.
I have used it for few months. It look like the same as the new.
I really like it. I can exchange to shoulder bag! Amazing bag.

I have used the backpack from bygoods.com for few months. So perfect quality! I like it so much.

I can't even explain how good I feel in this! I have tried so many different types of lingerie to try and feel sexy, but I could never find that perfect one! Until now! It fits amazing! It makes me feel so sexy and comfortable! I can't wait until my man sees this! I would give this so many more stars if it was possible! Highly recommend! I will be buying from this company in the future!
I bought it from: https://www.bygoods.com/sexy-lace-sling-slim-bra-set-fluorescent-underwear-hollow-flower-women-intimate-lingerie.html

We ordered a winter coat from my daughter because it was a great deal. However we are still waiting for the coat after a month and after emails back n forth with them, they said they cannot refund my money (or won't). When I check the tracking, it hasn't moved at all!