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Cadyland has a rating of 3 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cadyland most frequently mention credit card problems. Cadyland ranks 92nd among Cosmetics sites.
FANTASTIC! I needed supplies overnighted for my father-in-law's memorial celebration. They shipped immediately and followed up with a Email to make sure there was no fraud on my credit card since I was a new customer and was making an overnight purchase. The decorations were a hit and gave everyone some much-needed happiness. So happy I discovered this site!
They cancel orders for no reasons and cant bother saying why. Reorder again. Worthless. Tried calling but no one there. Useless company
They cancel orders for no reasons and cant bother saying why. Reorder again. Worthless. Tried calling but no one there. Useless company
Charged my credit card and never shipped anything. Scam! Never responded to any emails. Run away! Do not use.
Tip for consumers:
Customer Service does not respond.
FANTASTIC! I needed supplies overnighted for my father-in-law's memorial celebration. They shipped immediately and followed up with a Email to make sure there was no fraud on my credit card since I was a new customer and was making an overnight purchase. The decorations were a hit and gave everyone some much-needed happiness. So happy I discovered this site!
Fabulous service and great product! For some reason the personalization part of my order didn't go through and they called me to sort it out and got it sent the next day! Really friendly staff and very efficient, I would definitely recommend.
They really deliver good on Quality. I really enjoy their selection & amazing new styles. From a Happy customer :)
I tried to order several times... they get all your bank information, and after that they cancel your order. Some times they said the product was out of stock. But than few days later you chat with the online chat, and they assure you the product is available again. You order, and again they say they are out of stock.
Looks like something is not right. I am afraid they got my card info,... I asked some friends to try too. And the history was exactly the same. Shame
It seems the process is you google an item, use Google Shopping to compare for the lowest costing seller, Cadyland.com as a "trusted site" will be the lowest price w/ free shipping, you order item(s), they obtain your payment details, cancel the order and then refund the money. Now, what occurs with the payment information you just provided them? Is it ever shared, sold, or used at a later time without your authorization? Unfortunately, if you attempt to reach the company to ask questions, as you will see from the chat transcript, you will likely get an apathetic response.
I have reported to FTC (Report number: *******) based on my opinion and after thorough research of the company for deceptive sales practices, fraudulent and deceptive business practices. Who knows if anything will come of it, but at least they're getting reported to a Federal agency with authority to investigate and take necessary action. Google also has them listed as a "trusted site" potentially giving consumers a false sense of security and increasing site traffic so I forwarded the complaint to Google Ads Team ( Ticket# **************).
The company claimed they were out of inventory yet would not specify which item was out of stock, and these items are still listed showing available for sale today.
Tip for consumers:
Do Not Use This Site
Products used:
Take Your Vitamins Super Nutrient Face Mist Clear Take Your Vitamins 1114736
Bergamot & Musk Travel Friendly Solid Cologne, An Unexpected Blend Of Citrus Notes With An Iconic Amber Musk Finish.45 Oz
Solid Cologne Balm, Bourbon Concentrated Mens Cologne Concentrated Balm - Warm, Woodsy, Oak Barrel Scent
Facial Cleansing Brush - Face Cleansing Brush With 3 Replacement Brush Heads & 3 Modes, Waterproof, Type C Charging, Rotating Face Brush For Deep Cleansing, Black
Extremely happy with my purchase and also that part of the shipping cost was refunded to me. I will be keeping your website on my favorites. Thank you!
Pease be careful don't shop this site it's fake they are also aware people have caught on so i am dropping pics of the new website and number
Tip for consumers:
Don’t buy it’s a scam
Products used:
Did use any it’s a fake site
I live in Florida and they are faster than Amazon with a better price. I totally recommend this company.
Products used:
Creams
Never shopping these people again! One goes thru all the trouble of placing an order, then waiting days thinking it's being processed, only to wake up to an email that says "order cancelled' and give NO REASON as to why? Back to AMAZON... where I don't have these constant ISSUES with people who obviously should NOT be SELLING! (... oh yeah, they AREN'T SELLING, they are CANCELLING and just WASTING people's time!)
Tip for consumers:
Never shopping these people again! One goes thru all the trouble of placing an order, then waiting days thinking it's being processed, only to wake up to an email that says "order cancelled' and give NO REASON as to why?? Back to AMAZON...where I don't have these constant ISSUES with people who obviously should NOT be SELLING! (.....oh yeah, they AREN'T SELLING, they are CANCELLING and just WASTING people's time!)
Products used:
SHAMPOO AND CONDITIONER SET
Never shopping these people again! One goes thru all the trouble of placing an order, then waiting days thinking it's being processed, only to wake up to an email that says "order cancelled' and give NO REASON as to why?? Back to AMAZON...where I don't have these constant ISSUES with people who obviously should NOT be SELLING! (.....oh yeah, they AREN'T SELLING, they are CANCELLING and just WASTING people's time!)
I am always satisfied with your products and shipping! Very great customer service quick to reply back and resolve any issues I will definitely shop here.
Great shopping experience with Cadyland always. Everytime I shop with Cadyland, the products are simply amazing at affordable price.
The products are quality and very easy to apply to the skin, there were no allergic reactions which means that this manufacturer can be trusted.
They have such a wide variety from drugstore brands all the way to very high end brands. The customer service is always great and helpful with returns.
Great company with an awesome product. Can always rely on them to provide gift ideas. They always seem to think of the customer and put them first, too. Can't recommend them enough as a place to get unusual and funny items.
This website is a scam.
I ordered August 29th, 2022.
No tracking number or any update on when i can expect my order has been given.
Any reviews claiming otherwise are fake.
Buyer beware!
Tip for consumers:
Find a different site of your own choosing..
This site will scam you.
Don't say i didn't warn you..
Products used:
Cosmetics
Fantastic quality. Super fast delivery. Lovely keepsake for a special day.So happy with the gift so excited to give to my granddaughter at special day. Top quality.
On May 13 i ordered 3 jars of illuminate me body butter from this company for a total price of $26.36 and my order number, At this point I have no product, no communication from them, and their website can't be reached for customer service. Where is my Order? At least give me an update, a tracking number or something. If i can't get what i ordered, then I want my money back! Sorry no picture added but um glad i screenshot my so called receipt for my record, but i cant seem to attach it on this site from my email #seniorcitizensotechy
Tip for consumers:
Buyer Be ware
Products used:
None because they have yet to send me the product I ordered
I order product from them, it says they have it on stock. I was waiting to receive the trucking number. I emailed them to send me the tracking number they say that they don't have the product on stock. Even after left their website they send me email saying that make order this product. After that I order 5 items three days later when I asked them for trucking number they said that they refund me saying that they don't have the product. That is totally fine, I am bagging them literally to return my money for the past two weeks they ripped my money and get away with it
Products used:
Sunscreen
Order never processed, no communication or confirmation #, zero ability to reach someone for status. This company is NOT in Florida - they are scammers and I doubt I'll ever see a refund.
Tip for consumers:
Avoid this company at all costs
Products used:
none - order never received but I was charged.
BOGUS WEBSITE. I placed an order and they cancelled it 12 hrs later with no explanation. They must be gathering credit card info! Beware
This site appears to be 3rd party vendor. I asked twice if a product was available-they told yes twice -this is after I contacted the company who makes the product that it is discontinued. Address for the business is a house -not a warehouse. Buyer beware.
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