• Cardinal & Glidden

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Overview

Cardinal & Glidden has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Cardinal & Glidden ranks 268th among HVAC sites.

How would you rate Cardinal & Glidden?
Top Critical Review

“Horrible Customer Service!”

Jennifer W.
2/6/18

Horrible Customer Service! My furnace is bellowing black smoke because of a nossle they installed (without my permission) incorrectly, after I called them because my house had no heat. The service man Jason, refused to come back and fix the problem because I was not going to pay them for an incompetent job. Now I have no heat, a four-year old son who is sitting next to a space heater and it's 3 degrees outside. There was nothing wrong with my furnace in the first place, Cardinal Glidden did not fill my oil tank like I had asked them too three weeks ago. I ran out of oil and had to call them, thinking I had an issue with my furnace, only to find out they didn't fill my tank and were going to charge me for their mistake.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user pm273
1 review
0 helpful votes
October 15th, 2021

Everytime I call regarding ANYTHING their customer service is horrendous. Please work on your customer service skills, hate to see a great family company lose customers because of sassy attitudes.

Thumbnail of user jenniferw280
2 reviews
2 helpful votes
February 6th, 2018

Horrible Customer Service! My furnace is bellowing black smoke because of a nossle they installed (without my permission) incorrectly, after I called them because my house had no heat. The service man Jason, refused to come back and fix the problem because I was not going to pay them for an incompetent job. Now I have no heat, a four-year old son who is sitting next to a space heater and it's 3 degrees outside. There was nothing wrong with my furnace in the first place, Cardinal Glidden did not fill my oil tank like I had asked them too three weeks ago. I ran out of oil and had to call them, thinking I had an issue with my furnace, only to find out they didn't fill my tank and were going to charge me for their mistake.

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