• ChannelSale

Overview

ChannelSale has a rating of 4.68 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChannelSale most frequently mention inventory management, and product listing. ChannelSale ranks 21st among Ecommerce Tools sites.

  • Service
    17
  • Value
    17
  • Shipping
    12
  • Returns
    12
  • Quality
    16
Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • I love the fact just how simpler has inventory management become.

Critical highlights

No critical highlights yet

How would you rate ChannelSale?
Top Positive Review

“Most effective software with advanced tools”

Pablo J.
8/3/21

ChannelSale provided me the most effective software. It comes with advanced tools, trusted services, and simple integration. The customer service was really pleasant and helpful. I was impressed with how quickly they created a template for my one-of-a-kind items. They have a huge amount of expertise in this area. In overall, I had a great experience.

Top Critical Review

“Channelsale is a Disaster-Avoid at any cost.”

Ravinder s.
3/18/21

Channelsale is totally disaster software. I lost thousands of dollars due to them. They exported out-of-stock products at pennies price to Amazon. They were never able to publish items on Walmart and Amazon. Never go near this company. My Amazon account almost got suspended due to a higher rate of cancellations. The whole system is on excel sheets only.No no GUI-based page, They live in the 50th century. Major flaws. Avoid Avoid Avoid

Reviews (36)

Rating

Timeframe

Other

Reviews that mention popular keywords

inventory management (4)
Thumbnail of user pabloj59
1 review
0 helpful votes
August 3rd, 2021

ChannelSale provided me the most effective software. It comes with advanced tools, trusted services, and simple integration. The customer service was really pleasant and helpful. I was impressed with how quickly they created a template for my one-of-a-kind items. They have a huge amount of expertise in this area. In overall, I had a great experience.

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Thumbnail of user danielp742
1 review
0 helpful votes
February 5th, 2020

I found ChannelSale to be a big help for my business. When I decided to add a few more platforms to sell my products, ChannelSale helped me manage my operational affairs. It is so easy and convenient to sync product listings, inventory, pricing and more using this software. With my day to day affairs duly taken care of, I started focusing on expanding my business and reaching out to a wider customer base.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Dear Daniel,

Thank you for your review, your invaluable trust. We are very happy to know your positive experience, and we strive to do better.

ChannelSale Team

Thumbnail of user stevem1403
1 review
0 helpful votes
May 7th, 2020

Without ChannelSale, the online part of our business would not be in the position it is in today. Our revenues are much improved and more diverse as a result of simultaneously being able to list our products across a huge range of venues, and adding new products is as simple as adding one more row to a spreadsheet. Excellent service and assistance every step of the way, ChannelSale has many comfortable tools.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Dear Steve,

Thank you for your review, your invaluable trust. We are very happy to know your positive experience, and we strive to do better.

ChannelSale Team

Thumbnail of user daisya63
1 review
0 helpful votes
May 18th, 2021

I am very happy with the assistance which I received from ChannelSale for E commerce Integration. They have offered quick and effective solutions & definitely best value for money. I would strongly recommend other sellers to use this platform.

Tip for consumers:
Strongly Recommend for E-commerce sellers

Products used:
Amazon Integration

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Thumbnail of user samuelc196
1 review
0 helpful votes
February 13th, 2020

I decided to use ChannelSale when I took my business at Shopify. I must say, it turned out to be a very productive experience. It is very easy and convenient to use, and its integration features took away my worries completely. Now, I don't have to spend a lot of time on operational aspects of my business and I am left with enough time to focus on its expansion and growth. Its benefits are amazing and is surely a value for money product. Will surely recommend to serious online merchants who are keen to take their business to greater heights.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Dear Samuel,

We are in gratitude for your support and kind words! It is our pleasure assisting in simplifying increasing multi-channel online sales.

ChannelSale Team

Thumbnail of user marysusiez35
1 review
0 helpful votes
January 3rd, 2024

As a Walmart store owner, integrating with Walmart through ChannelSale has been a game-changer for my business. The platform's efficiency in managing product feeds and ensuring synchronization with Walmart is commendable. The detailed reporting and analytics tools have allowed me to fine-tune my marketing strategies for better performance. The customer support team has been responsive and helpful whenever I've had questions. ChannelSale has proven to be a reliable and effective solution for enhancing my online presence and driving sales.

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Thumbnail of user maxwellb44
1 review
0 helpful votes
April 6th, 2021

Channelsale provides the easiest and powerful software of eCommerce platform that helps businesses to get more online visibility. The support was really attentive and helpful. Overall it was a great experience.

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Thumbnail of user ilonap13
1 review
0 helpful votes
October 20th, 2021

ChannelSale is the one place destination for all E-commerce Software solutions, easy for product listing at all shopping sites like Amazon, eBay, Walmart, Google, Facebook, and other sites. They are very helpful and give all necessary solutions to their customers. Very happy with their services, highly recommended!

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Thumbnail of user sandyandrewlopez
1 review
0 helpful votes
October 7th, 2023

ChannelSale's listing management software has been an integral part of my business for more than three years. The standout feature, in my opinion, is the seamless data import and export capabilities. I highly recommend ChannelSale to anyone looking to simplify their online sales management.

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Thumbnail of user annaengerritch0124
1 review
0 helpful votes
March 9th, 2024

I love using ChannelSale for connecting my Shopify store with Amazon! It makes my products more visible and helps boost sales. The easy-to-use interface makes managing listings and improving product info a breeze. I'm really happy with the results!

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Thumbnail of user ravinders31
1 review
0 helpful votes
March 18th, 2021

Channelsale is totally disaster software. I lost thousands of dollars due to them. They exported out-of-stock products at pennies price to Amazon. They were never able to publish items on Walmart and Amazon. Never go near this company. My Amazon account almost got suspended due to a higher rate of cancellations. The whole system is on excel sheets only.No no GUI-based page, They live in the 50th century. Major flaws. Avoid Avoid Avoid

Service
Value
Quality
Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Dear Ravinder,

We are sorry to hear your experience. We assure to handle your queries in the best possible way.

On our previous group meet together with you, we discussed the inventory and prices were updated by your other 3rd party integrators those are repricer tool and inventory tool. Our system was setup to retrieve the inventory from your 3rd party tools, the same inventory data was sent to marketplace. After you had reported this issue on email and you also reached on our direct phone number, at that same time the Amazon feed posting was rightaway paused thru our system from your side.
We have also reviewed some of the cancelled orders on Amazon and found that many of the SKUs (GXP-9720-D / B08G87T3SF / GXP-5248-V / GXP-6006-X) are not available in our system due to which the inventory and price of these SKUs cannot be updated by our system. You can refer to the 1st data file shared by you on email.

We tried multiple times reaching you on phone while over group call but unable to get thru, so we sent you findings over email, awaiting your response.

Again, we complete assure to provide you fully safe efficient software services to simplify and grow your multi-channel business, as we have successfully done for many of our other customers since year 2007 as testimonies. Your business is important to us, and we are in gratitude to assist.

Sincerely,
ChannelSale Team

Thumbnail of user philipsg1
1 review
0 helpful votes
July 4th, 2022

I would highly recommend going with Channelsale.com for e-commerce software solutions. I am using eBay product listing software. It really helped me a lot in increasing my productivity.

Thumbnail of user dickeyjoseph07
1 review
0 helpful votes
September 13th, 2023

I had a fantastic experience with ChannelSale! Their service delivered higher efficiency and a seamless experience. The staff was incredibly supportive and went above and beyond to provide the best solutions for my needs. They assisted me in analyzing my product's performance, resulting in increased sales and profit. Overall, my experience with ChannelSale was outstanding!

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Thumbnail of user moliw1
1 review
0 helpful votes
July 21st, 2021

ChannelSale is the most advanced software in the market. It comes with a lot of useful features, as well as dependable services and smooth integration. The customer service was extremely attentive and helpful. I would recommend to everyone.

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Thumbnail of user christopherh1069
1 review
1 helpful vote
June 14th, 2021

I use channelsale to sell my products online. It is an excellent software solutions company with many features. It is suited for a small startup and able to grow into a large online presence. The support is very supportive & professional. Overall, it was an excellent experience.

Products used:
Software

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Thumbnail of user georges2024
1 review
0 helpful votes
July 18th, 2022

ChannelSale is the most advanced software in the market and provides an effective way to boost your products and get more conversion rates. They provide the facilities of smooth online purchases for customers by using the Amazon listing software that makes the process easier.

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Thumbnail of user davids2107
2 reviews
0 helpful votes
December 14th, 2019

I am an online trader and have been using the ChannelSale platform for quite some time to sell my niche products to a larger customer base. Recently, I decided to go multi-channel selling and it is here where ChannelSale came to my help. They made operational tasks like inventory management, price management, and more seem like a breeze.
After just a few days, I was adept at using this software to its optimal use making my task easier than ever. Now, I can focus on adding new products to my inventory. Thanks to the entire team of ChannelSale.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Dear David,

We are in gratitude for your support and kind words! It is our pleasure assisting in simplifying increasing multi-channel online sales.

ChannelSale Team

Thumbnail of user toniesmith793
1 review
0 helpful votes
October 28th, 2023

I've tried various e-commerce management solutions, but ChannelSale stands out. ChannelSale simplified everything. Their software is intuitive, and their support team has been incredibly helpful in setting up and troubleshooting any issues.

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Thumbnail of user johnw4904
1 review
0 helpful votes
December 20th, 2021

I am glad to choose ChannelSale. ChannelSale not only provides the best software but also provides assistance in the product listing and inventory management. I would definitely recommend choosing ChannelSale to boost the revenue of an eCommerce store.

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Thumbnail of user blakes88
1 review
1 helpful vote
November 21st, 2019

ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Dear Blake,

We are sorry to hear about your experience with us. We assure to handle your queries in the best possible way.

We do see that the earlier eBay order export to BigCommerce (tax amount issue) had been rectified and you had confirmed the same. As per our records, this concern was highlighted to our team on September 30th. Immediately our development team was deployed on this issue for 3 consecutive days. On the 1st, 2nd and 3rd of October, our developers diagnosed, fixed and tested the issue for you to confirm it was fixed as per your satisfaction. Our support team does not generally place test orders on any marketplace but as an exception, our team went out of the way and placed few test orders.

As per our email records, we see that our team did try following up with you to confirm if any further assistance would be required. However, there was no response.
--
Please find below the series of events for the recent ticket raised on November 6th.

Tax Query

November 6th - We had received an email from you with regards to the tax amount being pulled into QuickBooks correctly but the same tax amount seemed to be different in BigCommerce. BigCommerce is feeding the data into QuickBooks.

- Few minutes after receiving your email, our team tried to get in touch with Beth to gather more information since she was the one to raise the query but the operator said that Beth had informed him that ChannelSale needs to speak with you.

- We tried your number but managed to only leave a voicemail. We sent an email to you as we were unable to login to BigCommerce (code required). As a result, we were unable to review further.

- We immediately posted 0 quantity on eBay so that you do not receive any eBay orders.

November 7th - We tried calling you but could not get through, hence, I left a voicemail. A follow-up email was also sent out.

November 8th - Other team members tried reaching out and sent an email to you as well.

November 11th - Our team members tried your number but he did not get any response from you.

As you can see, we tried reaching out to you on numerous occasions to help us clear out any doubts by way of scheduling a joint tele-meet along with our concerned team members, so that we all are on the same page to expedite any queries. We needed to login to BigCommerce so as to understand the new query that was raised by your colleague.

We request you to get in touch with our support team and we will be happy to assist you with your concerns.

Thank you,
ChannelSale Team

Thumbnail of user williamj1518
1 review
0 helpful votes
February 21st, 2022

Channel Sale provides the best reseller programs. My firm has received huge revenue through the reseller program.

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Thumbnail of user amya74
1 review
1 helpful vote
April 12th, 2017

After using ChannelAdvisor for so many months, I have just migrated to ChannelSale and till now things look fine. ChannelSale is much affordable, which I thing is its biggest USP in the market where other service providers charge very high. Not just with its easy integration features but it also offers A-class customer service, which is beyond delightful. I hope they continue delivering just like this.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

We hope to work with you again..

Thumbnail of user samd74
1 review
2 helpful votes
July 1st, 2015

My well wishers had once said that multichannel selling is not for inexperienced home based beginners like me. However, with ChannelSale solutions that assist selling over multiple channels through a single user interface has changed the course of history for me. The intelligent devising of these solutions allows any user irrespective of their experience to manage presence over many e commerce channels flawlessly. And profits too, show in sooner than later.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Thanks..

Thumbnail of user riyad95
2 reviews
1 helpful vote
June 6th, 2017

Anyone can go with ChannelSale for quick and easy Jet.com integration and more. I have been selling online for nearly a decade now and my Amazon, eBay and Jet.com stores are my online source of income today.

So I know my things and know exactly what I am saying. You can trust my words (of course, that, followed by your own research).

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Thank You..

Thumbnail of user urnimag
1 review
1 helpful vote
March 23rd, 2017

ChannelSale provides me growth oriented ecommerce solutions for Magento Walmart integration. Their serive helped in expanding ventures to other top performing e commerce marketplaces like Amazon with incredible ease. Good experience.

Thumbnail of user steveb113
Steve B. – ChannelSale Rep

Thank You..

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Take your online retail business to greater heights with ChannelSale? ۪s assistance in multi-channel marketing campaign ensuring exposure in 200+ global channels,

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Thumbnail of user steveb113
Steve B.

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