• CheckIntoCash

Overview

CheckIntoCash has a rating of 3.06 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheckIntoCash most frequently mention customer service. CheckIntoCash ranks 11th among Payday Loans sites.

  • Service
    7
  • Value
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I was offered to re loan, but I didn't want to keep re loaning over and over again, due to the high interest rate.
  • They don't tell you up front that the full amount borrowed is due on the payment date.
How would you rate CheckIntoCash?
Top Positive Review

“Positive”

Kevin W.
8/12/23

Great customer service. Staff was polite when I called. Well trained and positive energy. I recommend this location for business.

Top Critical Review

“Don't go here if umyou have other accounts”

Jan T.
1/26/24

I tried to get a payday loan at this place and I gave them all my paper work. I have to use Access Ride in nashville to get to places. So I went here and got most thecpa I went here to get a payday loan. I went one day and gave them my paperwork. I don't have a car so I havecto use AccessRide in nashville. The girl said I needed an updated benefits letter from social security. So I went there got the letter and went back k to check into cash. Well because I had another account with someone they refused to help me after all the money I spent on Access ride. So make sure you don't have any accounts with anyone else. They really screwd me over.

Reviews (52)

Rating

Timeframe

Other

Reviews that mention popular keywords

interest rate (3) payment date (3)
Thumbnail of user kevinwallace0417
1 review
0 helpful votes
August 12th, 2023

Great customer service. Staff was polite when I called. Well trained and positive energy. I recommend this location for business.

Service
Value
Quality
Thumbnail of user jant429
1 review
0 helpful votes
January 26th, 2024

I tried to get a payday loan at this place and I gave them all my paper work. I have to use Access Ride in nashville to get to places. So I went here and got most thecpa
I went here to get a payday loan. I went one day and gave them my paperwork. I don't have a car so I havecto use AccessRide in nashville. The girl said I needed an updated benefits letter from social security. So I went there got the letter and went back k to check into cash. Well because I had another account with someone they refused to help me after all the money I spent on Access ride. So make sure you don't have any accounts with anyone else. They really screwd me over.

Thumbnail of user michaels136
4 reviews
14 helpful votes
June 13th, 2013

My experience with check into cash, cash advance was okay, but it wasn't great either. It took more time than advertised, but the money did come. I just wish I would have read that cashandcheckadvances.org article beforehand.

Thumbnail of user janicec1413
1 review
0 helpful votes
March 31st, 2023

The ladies that work there are so nice and friendly very helpful. They greet you when you walk in and make you feel welcome.

Thumbnail of user jennyk42
1 review
0 helpful votes
July 5th, 2017

Jessie at the Appleton store is very helpful and fast. Very friendly and makes the process easy! Would use check into cash again!

Thumbnail of user susanl2156
2 reviews
0 helpful votes
September 29th, 2021

I just have a great review to give for Angie Diaz! I went in and was not having a good day, but thanks to Angie for giving me a great customer experience. Not only did she help me with cashing my check but I also had a nice conversation with her! I recommend going to Check into Cash in Gilroy, Ca and meeting Angie but also getting your business done with Angie! Thank you Angie!

Thumbnail of user davidd3970
1 review
1 helpful vote
May 10th, 2022

They were bought out by a new company and increased fees, won't refinance and customer service was very rude.

Products used:
Short term loan

Service
Value
Quality
Thumbnail of user hazelm175
1 review
0 helpful votes
August 15th, 2023

Donna is always Pleasant and a top-notch customer service rep. She is very professional in everything that she does The company oughta be proud to have her in it as an employee superb jobs

Tip for consumers:
Donna is the best customer service rep you’ve had in that store

Products used:
L’Auberge fi

Service
Value
Quality
Thumbnail of user susanw1530
1 review
0 helpful votes
December 15th, 2020

Tammy is always happy and so willing to help out when you need a loan. She will let you know how much you can get and you can decide what you want. If you're going to be late just call her and let her know. I really enjoy her at the business. Thanks for having a nice person in there and has a good personality. This is at Muscatine Iowa store.

Thumbnail of user ginaf164
1 review
0 helpful votes
December 9th, 2020

The ladies at check into cash are always friendly and welcoming the establishment is very clean and tidy I enjoy coming in... Gina Farrell

Thumbnail of user ericp1254
1 review
0 helpful votes
May 13th, 2022

The very kind and patient lady's saved the day was very nice and felt like family very nice love this place heros of the day.

Service
Value
Quality
Thumbnail of user colettec38
1 review
0 helpful votes
May 11th, 2021

#******* Camden, SC…Kat was a breath of fresh air…the process wasn't long… she was efficient, professional…an this was first time doing something like this an she made it pleasant.

Thumbnail of user pamelak412
3 reviews
0 helpful votes
October 26th, 2020

I came into the store and meet the center manager at the Ferndale store, when I say very patient professional as she can be it actually took me a few hours to get the matter solved, but overall we had great conversations she wasn't rude in no way shape or form. I would not go to another store Thxs a lot for the professionalism and kind service

Thumbnail of user meganj65
1 review
1 helpful vote
July 4th, 2019

Well, after you you pass the thumbprint id and retinal scanner, theres a top secret background code clearance check. Next, you urinate in a cup, and have to pass a short quiz about russian ballet. If you complete the gauntlet and defeat the sorcrer you can obtain the magic sword. Unfortunately they still wont take your gift cards. Even if you have the giftcard they say they take, the system will go down magically! Good thing you have the magic sword. But to get the system back up you have to have the diamond magic sword! Unfortunately that managers off today. Yeah no matter what you do, they wont pay you for your giftcards.

Thumbnail of user alisonl152
1 review
0 helpful votes
July 31st, 2021

Kerri today at your Waterloo, Iowa University Avenue location gave me supreme customer service. I will return. Thank you

Thumbnail of user lolab73
1 review
0 helpful votes
November 28th, 2020

Very professional yet caring and wont rush you out will answer all your questions. Always very quick to welcome you in I am so thankful I am paid in full account closed. Thank you Quetta and Sharmetra for being so nice and kind you never no what someone is going throughLaburnam office Richmond, VA

Thumbnail of user iras61
1 review
0 helpful votes
July 11th, 2020

I have been on this planet 68 years and all of those years i have had a loan one way or another
I had a problem with my unemployment and i called them up about the last payment i had and i swear ive never been treated like this by any company ive ever been with
They are the best one you could not find better
Thank you all that help me
There isnt any other people that treat you better
Im sure you all know that because they afe the best

Thumbnail of user bettyv141
1 review
0 helpful votes
August 27th, 2020

I'll give 5 Stars to the staffs Jackie and Rosalinda of Alvarado blvd. Branch for doing a very good job, keep up the good job, thank you ladies

Thumbnail of user charlisak
1 review
0 helpful votes
August 14th, 2020

I received such awesome customer service from Lou at their Ferndale location. She was very courteous and kind to me when handle my transaction with her.

Thumbnail of user jasonv34
1 review
4 helpful votes
February 8th, 2017

CA allows a max of $255 amount to loan, I got it fast and easy. And only a $45 fee, less than the overdraft fee at my bank! No sending documents or any hassle. 24 hours later had the funds needed to get out of a jam, as I was sick for a couple of weeks. The company I work for only gives a max of 24 hour sick pay! Thank you Check Into Cash, I could not have done it without you. I will come to you again when in need of help.

Thumbnail of user nickieb2
7 reviews
2 helpful votes
July 13th, 2017

These loans are expensive and meant only for short term use. When I get desperate it is better to borrow here as they treat you with respect and I always find the reps at the check into cash on ball rd in cypress, SUPER friendly and helpful. In and out in a few minutes. To make it less painful to pay back I reloan at a lessor amount each time and so I only have to do it 3 times to get it paid back. Be smart and use them only when you really need a quick and easy but expensive solution to needing money right away without having to borrow from anyone you know.

Thumbnail of user ricardoo9
1 review
0 helpful votes
July 1st, 2017

Been with check into cash for quite some time and today was feeling a little concerned about getting them to reloan what we were asking and the associates reassured me that they would do what they could and in no time at all I walked out of there a happy camper thanks check into cash store #*******

Thumbnail of user jeane380
1 review
0 helpful votes
July 15th, 2017

Great very helpful and friendly. They are personable and I enjoy going in to office for any business I need.

Thumbnail of user paulb367
1 review
3 helpful votes
August 31st, 2017

I've been a customer of theirs since 2014. I've had over 30 short-term loans with this company, and not one single complaint.

They will 100% work with you if you're going to need a little extra time to repay your balance. Their customer service is U.S. based, which gives me tremendous peace of mind when discussing potentially sensitive financial information. I'm much happier talking to Yes, their interest rates are higher than a bank, but think about it: they're taking a TREMENDOUS risk loaning non-traditional borrowers money. A small group of borrowers never intend to repay their loans, which makes the rest of us have to pay more, so short-term lenders like this can stay operational. It sucks, but that's the way it is. Also, no one is forcing you to take a loan with them - their interest rate along with total payoff amount is disclosed 5-6 times in big freaking bold text in the paperwork that you complete before getting any money. Don't cry about their rates, they have to make money just like any other business. Banks charge you too, they just do it in sneakier ways that end up costing you a butt-load of cash anyway too.

I'm sure that some people do have legitimate gripes about these guys. This industry is a tough one to be in, and you're dealing with a different sort of client base than traditional banks. Hey, I'm a customer too - and be real, there's usually a reason we can't or don't use real banks... most of us a HORRIBLE with money. Working at this place has to be tough, always hearing sob stories, excuses, reasons for this or that, whatever. That kind of crap makes customer service people grouchy, and sometimes that grouchiness gets taken out on the customer. I'm not saying it's right, but it does happen.

Taking this all into consideration, for the industry this company is in they do a damn good job for me. I've recommended them to friends, and they too have had good experiences. I'm happy that legit places like this exist, and I hope they this particular company stays around for a long time.

Tip for consumers:
Read and understand all of the paperwork, or get someone who does to explain it to you. There's important information in the documents you sign that you need to be aware of. Seriously, don;t just blow thru it.

Service
Value
Thumbnail of user andic6
1 review
0 helpful votes
July 17th, 2017

Check into Cash in Chico (East Ave) have always handled my requests quickly and professionally. The wait is long, and the staff friendly.

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From the business

Direct short-term loan lender providing payday loans, cash advances, title loans, flex loans (varies by store location), bill pay (varies by location), and money orders, since 1993. Around 900 store locations and online to help you with emergency cash.

Company Representative

Thumbnail of user cg76
Bob C.
Typically does not respond to reviews

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