Closet Candy has a rating of 2.97 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Closet Candy most frequently mention store credit, and return policy problems. Closet Candy ranks 148th among Women's Clothing sites.
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Closet Candy has the widest variety of unique women's clothing accessories. Many styles I have not seen anywhere else. Fast shipping and easy returns and helpful customer service. Christian based, family owned, who supports many charities.
This company legit stole my money. I ordered on Black Friday and it submitted with no coupon code. Minutes later I messaged them of the mistake (complete with screen shot) and they basically said too bad and that I can return it for a store credit. So basically they said we are keeping your money that doesn't belong to us. I heard about their horrible customer service and I now see why friends stopped shopping here. I'll be joining them. I would spend more to support companies who care about the customer. You cannot treat people poorly and expect to stay in business. I will for sure never shop here again. I hope they enjoy my stolen $60. It cost them way more than it cost me.
Closet Candy has the widest variety of unique women's clothing accessories. Many styles I have not seen anywhere else. Fast shipping and easy returns and helpful customer service. Christian based, family owned, who supports many charities.
Tip for consumers:
There is also a helpful restock sign up if an item is not available in my size.
Products used:
Jeans, tops, dresses, shoes, earrings, jumpsuits
I deleted an earlier review because I was upset that my order said it was delivered and it wasn't. At first I felt like although they were responsive I felt slighted because they didn't apology or seemed too worried but I wound up getting my order then next day and they did wound up apologizing and rectifying the situation so I felt I should write a review that reflected that exceeded my expectations after the snap judgement I probably also had in part of a bad mood and also it just being a very out of ordinary experience for me with my mail carrier. So thank you.
I have never been disappointed w a purchase and when I had an item that was made wrong, they sent me the same item again complete. Customer service gets back to you quickly if a problem arises (like my pants).
I am older and now know that despite your age, I can wear cute clothes, feel comfortable and look great! My teens even tell me how cute I look and want to take my pic. Lol love CCB.
Because of my love for the clothes, I joined to share the clothes to others!
Tip for consumers:
Cbrand items are best and softest and comfortable
Products used:
Shackets, jeans mostly
I have been shopping with Closet Candy for almost two years now! The quality of the clothes are top notch and they offer on trend styles. When I have had to make a return customer service was very friendly & helped me find my store credit. I'll continue to order my clothes from here.
This company legit stole my money. I ordered on Black Friday and it submitted with no coupon code. Minutes later I messaged them of the mistake (complete with screen shot) and they basically said too bad and that I can return it for a store credit. So basically they said we are keeping your money that doesn't belong to us. I heard about their horrible customer service and I now see why friends stopped shopping here. I'll be joining them. I would spend more to support companies who care about the customer. You cannot treat people poorly and expect to stay in business. I will for sure never shop here again. I hope they enjoy my stolen $60. It cost them way more than it cost me.
Tip for consumers:
Far better companies out there. Shop elsewhere.
Closet Candy Boutique offers a wide variety of trendy clothing styles! I love the jackets and sweaters and jeans I have purchased from there most of all. The jeans have great fit that is comfortable and stretchy but doesn't lose shape. I buy from this company every month! Shipping is fast and free and returns to right in your mailbox!
Tip for consumers:
New item drops are @9am PST. Check site daily for new items and be ready to buy because some sell out fast (within minutes/hours). Shop with a stylist!
Products used:
Sweaters, dresses, jackets
Closet Candy Boutique offers many different items including denim jackets, Kan Can and Risen jeans, shackets, purses, jewelry, shoes, and much more! I have loved everything, and you can't beat the free and fast shipping!
Tip for consumers:
Everything ships from Arizona, and it’s very fast shipping!
Products used:
Clothes, shoes, belts, jewelry, gift cards, etc.
Stay away from this company! Awful costumer service. I've ordered a pair of shorts from them months ago and my husband bought me several bottoms for Christmas. All size medium. I ordered two pairs of shorts and they are too small. Wanted to exchange them and they have a generated email pretty much telling me it's my problem and they won't exchange. Will never do business with them again.
CCB has an awesome live chat feature for when you're not sure about what size of clothes you should order (small-2xl). I'm so impressed with their fast and free shipping. I placed an order and it was shipped the same day. Closet Candy Boutique gives back 10% to charity as well.
Tip for consumers:
Use the style chat feature. It will greatly save you on needing any returns. Their customer service is great when you read and understand the return policy.
Products used:
Tops, Jeans, Shoes, Jewelry, Bralettes
I have tried to like this company but their clothes are cheaply made, run extremely small and are ridiculously overpriced. Not to mention if the items don't fit you have to pay to ship it back in which you only get store credit for. There are so many other online boutiques that offer better quality and return processes. Don't waste your money with this one.
Products used:
Shoes, tops
Not only does Closet Candy have great quality clothing and pricing but I love that shipping is ALWAYS free and super fast. Sometimes I get things quicker than when I order prime! The customer service is always very helpful with sizing help and styling tips.
Products used:
Shoes, jeans, tops, accessories
Not only are the clothes good quality, the customer service is awesome. I've ordered more times than I can count and will continue to do so! They also give back to the community which is incredible. Amazing company. Highly recommend.
Products used:
Shoes, jeans, shirts, coats, bags, hats, jewelry
As my title states these are expensive clothes that are absolute junk. Everything I have purchased has fallen apart. Their return policy is awful and they delete negative reviews from the website which is so sketchy. I will never order again.
Products used:
Jeans, sweater, t-shirts, jacket
I became a customer after falling in love with the unique style of the CBRAND dresses. After receiving the dresses I was amazed at the great quality. I completely regained my closet and decided that I could benefit from the affiliate program. After joining I realized the company has mission that I stand with. A company based on the value of loving people, encouraging others, and helping the community. I love helping other women find their confidence. This is the most amazing community of people.
Products used:
Dresses, graphic tee, shoes, kimono, bathing suit, pants, shorts, tops, accessories, purse, affiliate program
Very poor customer service. I bought a shirt, with with my order. Never opened it when it came. My fault. Opened it when I found in the bottom of drawer still packaged. Smells very chemical. Asked my stylist what to do. Not helpful. Tried washing it in vinegar, still smells. I put it aside. Few months later we took a trip to Scottsdale went to corporate office the girls their smelled it almost puked. Then said sorry been to long. I've spent a lot from your company. You couldn't give me something off my next order or something. Very disappointed
I love the trendy clothes available for ALL sizes. If you need help finding a size you can chat with someone and they will help you. All the clothes I have bought have been good quality. My favorites are jeans and sweaters, but their accessories and shoes are fantastic too! Great customer service and Fast, Free delivery.
Tip for consumers:
Read the descriptions for sizes. If you still don't know, ask for help or chat with customer service.
Products used:
Earrings, Boots, Sneakers, Jeans, Sweaters, Sweatshirts.
All of these clothes are such great quality! The customer service is great and always wanting to help make issues corrected. The price is unbeatable too! Love Closet Candy Boutique!
Tip for consumers:
Free shipping and handling, but do have to pay to ship back to exchange/refund.
Products used:
Tops, jeans, shoes
Closet Candy is an online boutique that has affordable, trendy, well made, clothing and accessories.
All I can say is read the fine print! Very first order nothing fit. I have to pay to return it. They only give you a store credit. The material quality was very poor as well.
Tip for consumers:
Read all the fin print before you buy.
Products used:
I bought a sports jacket, shorts and a bodysuit
CC is operated by the same pyramid scheme that most "affiliate marketers" use: you pay to become a "member" to access discounts on heavily market up cheapie clothes make in China. These clothes are also available on Amazon for 40-60% less, but Closet Candy marks them up, and then gives you "commission" on your own purchases. The higher price of membership you pay (of course, as with any MLM there is always levels) you get a bigger "commission" on clothes YOU buy, and you convince others to buy. Better yet, you recruit "stylists" and get a cut of their "commission" as well. At best, it works by giving you 15% cash back on wildly overpriced clothing. At worst, you are getting people to pony up hundreds of dollars with the idea they will be able to upsell these clothes that are VERY basic, and get 25% of their sales. This is just another MLM that uneducated women fall for.
Tip for consumers:
It's just an MLM, that makes their money getting you to shill their clothing that they otherwise couldn't sell on their own. It's why they need the MLM structure: they know these clothes are overpriced and cheap, the idea is that they have a friend of yours convince you they aren't. This is not a way to make money, it's a scam.
Products used:
I kept a bralette bc I had removed the tags. But
I compared it to one I bought from Amazon and it's literally the same. I paid $26.99 for it on Closet Candy, and the Amazon one was $7.99.
Not only does Closet Candy provide reasonable priced, quality clothing, they give back more then you could imagine!
I filed a dispute because I returned items, at my expense, that they said were final sale. They would only ship them back to me, again at my cost again, or donate. They were unwilling to work with me when my initial return was due to the poor quality of the tops. I finally filed the dispute because I had been a customer that had made many purchases prior and felt like they were not standing behind their merchandise. So, fast forward to yesterday, they cancelled an order I placed and said they will cancel all future orders, based on my dispute previously. The irony is they still spam my phone and email with deals. I am very dissatisfied that they do not value their customers.
Products used:
None
I'm so in love with the CBRAND clothing. It's unique and every single piece has fit me the way I wanted and makes me feel amazing. Also the sweaters are a must. They are so buttery soft
Tip for consumers:
Follow the info below the model as it’s right on for sizing
Products used:
I have from t-shirts to sweatshirts to swimwear to jeans to shoes. I have not been disappointed at all
Love the Clothes! Designer Quality for a reasonable Price! Won't shop anywhere else! CCB FTW!
Tara D
Unique, Affordable, Trendy Fashion. Online Women's Boutique with Stylish Clothing. Dresses, Jeans, Tops, Shoes, Accessories, Free Shipping!