• CloudFlare

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Overview

CloudFlare has a rating of 1.93 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. CloudFlare ranks 25th among Cyber Security sites.

  • Service
    5
  • Value
    5
  • Shipping
    3
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
19
See all photos
How would you rate CloudFlare?
Top Positive Review

“Excellent Pricing”

Michael B.
1/27/17

No messing around with per-GB bandwidth cost, Cloudflare's fixed monthly pricing and awesome FREE plan is a much better pricing model than most of its competitors.

Top Critical Review

“Fraud host”

robert B.
9/1/22

Cloudflare is a great place to host a fraud website to steal people's money. Check out the site Tarponseas.com. Very slick website protected by them on their server in Iceland. I know I got scammed.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user robertb7119
1 review
1 helpful vote
September 1st, 2022

Cloudflare is a great place to host a fraud website to steal people's money. Check out the site Tarponseas.com. Very slick website protected by them on their server in Iceland. I know I got scammed.

Tip for consumers:
do not use

Products used:
tarponseas Had ordered plastic deck chairs. never received

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikeb339
4 reviews
5 helpful votes
January 27th, 2017

No messing around with per-GB bandwidth cost, Cloudflare's fixed monthly pricing and awesome FREE plan is a much better pricing model than most of its competitors.

Service
Value
Quality
Thumbnail of user williamn1049
29 reviews
9 helpful votes
October 31st, 2022

No support, community is useless and rude also no privacy for domains...

Service
Value
Shipping
Returns
Quality
Thumbnail of user chriss3554
19 reviews
1 helpful vote
February 12th, 2022

Been very happy with their basic service for my blog. Easy to set up, the ability to block all traffic that is not from the USA, which suits me. I have restrictions within my blog to filter out access from outside the USA and using this service I can filter out even more. The other benefit is that having Cloudflare speeds up my site.

Tip for consumers:
great to use the free version for small blogs. haven't tried the paid version.

Products used:
Hosts part of my blog content for faster delivery

Service
Value
Quality
Thumbnail of user gitaw
7 reviews
18 helpful votes
May 27th, 2014

Very excellent CDN provider with great features, and all in very competitive prices.
Recommended to all people who need CDN.

Thumbnail of user klaudiak18
2 reviews
0 helpful votes
July 10th, 2023

They support pirated sites, their reports to hosting providers are probably fake.
I once contacted the ovh hosting site and asked if they were getting cloudflare reports. They replied that nothing was coming to them and if it did come, they would take care of the stolen content.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevent1017
1 review
1 helpful vote
June 23rd, 2022

This company should get ZERO stars. The service provided by Cloudflare allows the owners of phishing websites to hide WHOIS information, such as the two phishing sites vapecrator.com and rootcute.com. These two phishing websites had been duplicating and cloning Ellisi Gifts store. The unauthorized cloning of Ellisi Gifts store is a very serious problem, and the owners of these two phishing websites may attack other stores using the same method. Cloudflare should solve this serious issue and take down these two phishing websites immediately. Stop the unauthorized cloning of Ellisi Gifts store!

If you fill out an abuse form on cloudflare.com, you never get a response.
If you file a complaint through Better Business Bureau, Cloudflare tell you to fill out an abuse form on cloudflare.com.

If you file a complaint through Better Business Bureau, Cloudflare reply you that you should receive a separate email with the hosting provider contact information for the phishing websites, but you never receive the email for the hosting provider contact information.
If you check other networklookup, you will find these two phishing websites are hosted by Cloudflare Inc.

In fact, the service provided by Cloudflare is to support phishing websites to phish and scam. If you check some networklookup, you will find these two phishing websites are hosted by Cloudflare Inc. This company should get ZERO stars.

Tip for consumers:
If you fill out an abuse form on cloudflare.com, you never get a response.
If you file a complaint through Better Business Bureau, Cloudflare tell you to fill out an abuse form on cloudflare.com.

If you file a complaint through Better Business Bureau, Cloudflare reply you that you should receive a separate email with the hosting provider contact information for the phishing websites, but you never receive the email for the hosting provider contact information.

Thumbnail of user personale2
18 reviews
8 helpful votes
July 17th, 2023

What do you call a group of hackers that interferes with you internet and calls themselves protectors of internet sites? Cloud_fu-kkers, that'w what.
A group of scriptkiddies that cannot find their butts in the dark with both hands and a flashlight and block your access to websites because they are too incompetent to separate bots from users.

Thumbnail of user janetc15
106 reviews
427 helpful votes
August 21st, 2022

I'm posting my review here because Cloudflare reported my review on Trustpilot citing that it wasn't a genuine experience because I'm not a paying customer, only a user. The irony is that CloudFlare is meant to protect websites but I and many other people online have witnessed this service being more of an inconvenience to us than anything. For weeks and months, there were websites I couldn't access and was blocked from. I'm not a VPN user, and I've also tried on my phone service and other devices but still blocked by CloudFlare.

There's no CAPTCHA to fill out to gain access and also, the page simply says to contact the website owner. Firstly, how can we do that if we have no contact info from the website owner if we can't access the website? Secondly, what customer is actually going to go out of their way and explain to customer service that their website is blocked? A lot of people browsing the internet aren't tech savvy. I've shown proof of this experience to Trustpilot twice and they still said they rather keep the review removed. I've written over 100 reviews on Trustpilot, all genuine experiences so it's obvious to me that Cloudflare is paying to remove negative reviews. If they were doing so well, they wouldn't be wasting their time reporting Trustpilot reviews.

Thumbnail of user madelinec9
3 reviews
4 helpful votes
July 17th, 2018

Will not provide contact information for betthomas.com - a website client of theirs - CloudFlare is in fact listed on betthomas.com's WHOIS report. No other contact information is listed for this illegal gambling and extortion website and CloudFlare refuses to rectify the situation even though several Abuse reports were submitted.

Cloudflare will only provide this email which is obviously no help - *******@evoluso.com and seems to be spam as I have not received a reply.

Steer clear of CloudFlare - it seems they are hurting for legitimate business and have thus resorted to illegal business practices.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Here at Cloudflare, we make the Internet work the way it should. Offering CDN, DNS, DDoS protection and security, find out how we can help your site.

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