The Coffee Beanery LTD has a rating of 4.64 stars from 118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Coffee Beanery LTD most frequently mention customer service, michigan cherry, and flavored coffees. The Coffee Beanery LTD ranks 4th among Coffee sites.
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I made my first order from The Coffee Beanery and I am very satisfied with the product I received. I ordered the Signature Blend Coffee Beans, which have a rich flavor with a pleasing hint of dark chocolate undertones. It's well-rounded and balanced, suitable for any time of day. The site is also easy to navigate, product descriptions are informative, and the checkout process was seamless. My beans arrived in a vacuum-sealed bag within two days of ordering, ensuring optimal freshness upon arrival. I will order again!
Due to a system glitch, I placed two orders. Only wanted one. I reached out immediately and was told there are no cancellations and no exceptions but they would give me the 20% on the one order (better than nothing I guess). Then they billed me for two shipping charges, BUT sent everything in one box! I tried to get them to credit me one of the $8 shipping charges. Again, "no exceptions". But they offered me an $8 store credit after I told them I would never do business with them again. I feel scammed. :(
I made my first order from The Coffee Beanery and I am very satisfied with the product I received. I ordered the Signature Blend Coffee Beans, which have a rich flavor with a pleasing hint of dark chocolate undertones. It's well-rounded and balanced, suitable for any time of day. The site is also easy to navigate, product descriptions are informative, and the checkout process was seamless. My beans arrived in a vacuum-sealed bag within two days of ordering, ensuring optimal freshness upon arrival. I will order again!
Products used:
Signature Blend Coffee Beans
Delicately sweet, spice-toned. Bergamot, apple butter, pistachio, cocoa nib, lilac in aroma and cup. Sweetly tart with lively acidity; silky mouthfeel. The cocoa-toned finish is supported by notes of bergamot and lilac.
I bought two types of coffee beans English Toffee and Cream Flavored Coffee and Amaretto Flavored Coffee. About the taste, I want to say that you need to analyze it individually, in this case I will say for myself that it is originally attractive to my taste, and I would like to buy it in the future. But I saw some residue from the grain cleaning in the grains, so my score will be lower.
Can't start the day without my special coffee cup. Really good coffe and fast delivery! Very tasty and delicious. Never let me down!
Good coffee, well packed and dispatched quickly, web site also very easy to use with helpful information.
As always, coffee was excellent. The flavour was smooth and tasty. Not too strong or powerful. Coffee aroma is nice.
They have different kinds of coffee available. Ordering from them for a long time now. Always delivery on time.
"Love Coffee Beanery. My favorite coffee is always available and ships out quick. Looking forward to sipping over the upcoming holiday!"
The coffee has a refined taste. Satisfied with the service. Also liked the gift boxes, a great choice of gift for loved ones on New Year's holidays.
Coffee Beanery makes good product, so I was confident to send a mid-size sampler basket to an out of state client who likes coffee as a Christmas gift. However, a few days after I knew it was delivered I casually asked someone in middle management if they had received it. They saw it in the lunch room, but no one had any idea who it was from. I know this client well enough to know he would have said "thanks" so evidently he didn't know either. Did shipping forget the card? Don't know, but now I'm sending a second gift. That cost 2 stars.
Thanks for fresh beans. I am a coffe addict. Your service is a great value for money. I am totally satisfied.
They have a wide range of flavors and coffee to choose from, I ordered latte and it was really good with a reasonable price.
I have ordered coffee from here twice and both times it was amazing in taste and was delivered pretty fats.
Love your coffees and do order. I usually order a supply that lasts a while to try to cut down on high shipping fees. I try to wait for free shipping but when posted it is for such a short window, if you do not do immediately, you lose this option. My last order I had seen email, sat down a few days later to order only to realize free shipping was no longer. Then I ordered--a week later, free shipping appeared again. Reward frequent buyers--vouchers, or free shipping if order over set amount.
Coffee Beanery coffee beats Starbucks hands down! I started drinking this well over 20 years ago while living in Delaware. I'm now in Florida and have my beans shipped here on a regular basis.
Try it! You'll love it!
My coffee was delivered very quickly, and I appreciate the array of flavored decaffeinated coffee. I am very happy with my purchase.
In the age of 'cup' coffee makers, the Coffee Beanery still believes in full pound packages, flavored coffees, the thrill of grinding your own QUALITY coffee, or buying it ground to your specifications.
The flavored coffees are very good as well, not artificial tasting. Though a bit mild, they are by far the best out there. Coconut, butter rum, and a host of other amazing flavors. Shipped quick too!
Tried three flavors, chocolate raspberry a medium light roast that smelled wonderful when brewing. Had no chocolate or rasberry flavor to the taste, just bitter. The blend and other flavored coffee so bad I threw them out. Don't know anything about their customer service, there wasn't a way to put review on their site.
Products used:
Several flavored coffees
The coffee is always great tasting here and the delivery is almost always on time. I specifically like Latte here.
I ordered 3 pounds of flavored coffee and they were here within 2-3 days! Very quick ship. We especially love your Hawaiian Coconut, Cinnamon Supreme, and Double Dutch Fudge flavored coffee! Simply delicious! We like to crush our own coffee beans and make a full pot of coffee each morning. Thank you Coffee Beanery!
I really like the coffee beanery! My best ever experience here, they deliver on time... love the ambiance and love the flavor too. German chocolate smell feel so great like i am the big fan of it really love it... will try some other flavor next time.
I can't believe 'Jack' is still in business. His business and customer service morals are utterly appalling, a TOTAL DISGRACE! I purchased a Silvia coffee machine for $1175. Received it in a timely manner, about the only positive thing to happen in this whole interaction...
The machine was not producing coffee as one would have hoped, and as described in a few online reviews. We have a decent grinder, Compak 3, around $500 worth. I tried around 10-12 different grind levels and none would produce good crema, something our $500 Breville Bambino did do. So i rang 'Jack' and he told me to 'try the machine with the finest grind from my grinder, which i told him i had already done.
Anyways i went back and tried again, to no avail. So i sent Jack, and i use 'Jack' instead of 'them' as there is ONLY Jack as he is a single operator drop shipper, he will try to make it seem like they are one of Australia's biggest online coffee retailers with 100's of staff, i can confirm he is a 1 MAN OPERATION.
I sent an email to 'Jack' re the unit not doing what was promised, he actually responded to the email by repeating what i had already told him i had done 'try it on the finest grind setting'...
So the next day i rang 'Jack'. Told him i was still having issues and would simply like to send the unit back, at my cost, for a full refund. He then proceeded to talk over me and put me on hold so as to connect me to one of his 'technicians'. Come on Jack, we all know that you don't have any 'technicians. The call then was placed on hold and it timed out, as there are no 'Jack' back and just insisted on getting a refund, the unit had been kept out of the box new, so one would think there wouldn't be a problem, well from a reputable online retailer, which the Coffee Beanery is anything but, a full refund (with myself having to pay the return freight, which is normal practice and fair).
So after sending him another email, he did, 2 days later send me an email with the details of the importer, from which he simply drop ships their products, address for a return. I booked a TNT courier to send the unit back. However i did phone the importer directly to ensure they were across it and sent them an email with the tracking details. 5 days later they sent me an email to confirm they had received it, then 2 days later i got an email from one of their techs that the unit was in acceptable new condition for return.
They then sent 'Jack' an email to inform him the unit was in a condition to be returned. I sent 'Jack' an email to confirm that it was all good for a full refund, apart from the $50 shipping charge from original purchase, which is normal practice, and the total to be refunded should be $1175. No return email. I then sent another email requesting the credit to be processed, no return email.
I then waited a couple of days, as 'Jack' had told me he is so busy he doesn't get to emails for at least 2-4 days (EMPLOY ppl 'Jack", no online business can operate and be efficient by replying to emails in 2-4 days, OMG!), I then rang 'Jack'. He tried to play the 'who are you card', he knew who io was and why i was calling. He said he would refund the $$ tomorrow, being last Tuesday the 6th of September.
It is now the 12th of September and no credit has been applied to my credit card. The unit is back with the importers and he has been told by them directly the unit is as new condition out of the box, and i have sent multiple emails to 'Jack' letting him know this fact as well, 'Jack' is MORE than fully aware of the situation and chooses to not refund my money.
The funny thing is that 'Jack' seems to reply to honest and open reviews like this as its the world against his drop shipping business, and that its A CONSPIRACY (LOL!) and a big overseas 'EVIL' (HAHAHAHAHA) business is posting this negative (TRUTHFUL!) reviews... Wow this guy ('Jack) i really think has mental issues.
I have put a dispute into my credit card bank and i will get the money back. I am also going to put a complaint into 'Jacks' business practices with ASIC and Fair Trading NSW. 'Jack' is a liar, and tad amount a thief. His business practices from an online retailing point are DISGRACEFUL! If you have read this review to this point then i PLEAD you to NOT BUY 1 SINGLE THING FROM THE COFFEE BEANERY! 'Jack' is a joke... His drop shipping business 'The Coffee Beanery' is a joke... He will tell you what you want to hear.
The amount of FAKE positive reviews on here is so laughable its not funny, however if you look at ALL the negatives, which i GTEE are all genuine, read the consistent similar issues thru all. Its a trend, and its the way this business (COUGH COUGH P!) operates, and its APPAULING! DO NOT SPEND ONE CENT THE COFFEE BEANERY! GO ELSEWHERE, RUN! SSSSOOO BAD! :( (Now lets wait and read the load of S4it 'Jack' comes back with, this should put a smile on my face! :))
Tip for consumers:
RUN!! DO NOT BUY A THING FROM 'JACK' THE SHONKY BUSINESS PERSON (and i use 'business person' very very loosely!!)
Products used:
I want nothing to do with this joke of an online drop shipping business.
Coffee Beanery is the best provider of 100% Arabica Specialty Right Roast? Coffee with over 40 Flavored Coffees offered in Decaf as well.
I am very sorry you had such a poor experience with this company but I believe this review was intended for a different company. We are located in the United States and we do not sell coffee machines. We also do not have any employees named Jack. I think this is the company that you have been dealing with https://www.coffeebeanery.com.au/
They have no affiliation with us.