• Coinexx

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Overview

Coinexx has a rating of 1.66 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Coinexx ranks 688th among Cryptocurrency Other sites.

  • Service
    10
  • Value
    8
  • Shipping
    4
  • Returns
    7
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
10
See all photos
How would you rate Coinexx?
Top Positive Review

“Allround broker”

Aaron Baker ..
10/19/22

Started forex trading with coinexx back in March' 2021 and still using them. Now, I'm moving to other instruments as well and the experience has been good. Having btc as an option has made things much easier for me, as I can quickly deposit and withdraw funds.

Top Critical Review

“Over charged me by $900”

Dante x.
6/20/22

Was trading on the platform for about two months and made about $1000 profit on AAAR But when I tried to withdraw, the commission should have been 0.0061 but the actually charged me 0.061 which was over $900 and totally wiped out all my profit. All emails to support were either not answered at all or answered with a standard "we charge 0.0018 commission" Total scam and nowhere to go to report them, no phone number... nothing.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user dantex1
3 reviews
9 helpful votes
June 20th, 2022

Was trading on the platform for about two months and made about $1000 profit on AAAR But when I tried to withdraw, the commission should have been 0.0061 but the actually charged me 0.061 which was over $900 and totally wiped out all my profit. All emails to support were either not answered at all or answered with a standard "we charge 0.0018 commission" Total scam and nowhere to go to report them, no phone number... nothing.

Tip for consumers:
DO NOT USE

Service
Value
Returns
Quality
Thumbnail of user vickywilly62
3 reviews
2 helpful votes
December 19th, 2023

This trading company is a complete scam. Withdrawals don't work and their employees are scammers out to take your every dollar. I strongly recommend avoiding cooperation with them so as not to become another victim. I myself went through a nightmare with this company, losing everything I had. However, thanks to support (at) fast-recovery(.)io, I was able to get my money back. Don't repeat my mistakes - choose trusted partners for your financial well-being.

Service
Returns
Thumbnail of user rollandp18
1 review
0 helpful votes
May 2nd, 2023

Avoid at all costs. I only filled in the application form then decided not to go ahead after reading reviews. I am now getting 4 or 5 calls per day. They will not remove my details and I have threatened them with the police and they said go ahead. Whilst writing this review I have had another call. That's 6 today, I have reported to forensic-watch com and getting all my funds form them clowns

Tip for consumers:
They are scammers, no refunds

Service
Value
Thumbnail of user kelseyd130
1 review
1 helpful vote
November 12th, 2023

Coinexx is a scam trading platform. Their business model is to take deposits from customers and then cheat by refusing to allow customers to withdraw funds. Don't even deposit $1 there if you don't want to lose your money. There is a very BIG possibility that you will be scammed. I was once a victim of their scam, I got help from a recovery agency called Megcody Recuperate. If you are also a victim of their scam, contact megcodyrecuperatee.com for help.

Tip for consumers:
Do not use Coinexx. There is a very BIG possibility that you will be scammed.

Service
Quality
Thumbnail of user ruthh1366
3 reviews
1 helpful vote
October 15th, 2023

They keep changing domain and i will not stop to give honest review of all the domains i can find.
I traded on the platform for about two months and made about $15,000 on AAAR, but when I tried to withdraw, all emails to support were either not answered at all or answered with the standard "we charge 0.0118 commission" Total scam and nowhere to go to report them, no phone number... nothing. When I discovered Investlord-Limited Company and was able to get my money back, my luck changed.

Service
Value
Returns
Quality
Thumbnail of user elowin22
1 review
0 helpful votes
November 12th, 2023

Scam broker scam price manipulation +20 pips and scam deposit and withdraws worst of all other brokers. Your money is gone

Service
Value
Shipping
Returns
Quality
Thumbnail of user perryn67
2 reviews
0 helpful votes
January 6th, 2024

If you had lost to them, reach out to w̲w̲w̲ ̲.̲ ̲v̲e̲c̲t̲r̲e̲n̲ f̲u̲s̲s̲e̲r̲ ̲.̲ ̲t̲e̲c̲h̲ they were the one that came through with a reversal for me

Thumbnail of user annir5
1 review
0 helpful votes
February 12th, 2024

Fraudsters! Contact Traderep0rt.0rg For refund! I realize my £30,000 was frozen from my account but I successfully got a refund

Thumbnail of user wassimh12
1 review
0 helpful votes
June 4th, 2023

This is my first time dealing with such…
This is my first time dealing with such a company coinexfx I honestly thought it is great company to invest with until I requested without. Awefull experience they refuse to release my earning unless I register an account with irs idme and give them my personal iser name and pass word or pay 15 percent on all earning before receiveing all earning either way sound kinda weird be careful with your his company I have $150k am not able to withdraw nothing. To me they are nothing but scam.

Tip for consumers:
Stay away from investing

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonyw306
1 review
0 helpful votes
May 24th, 2020

Simply put if you don't have the time or the experience to file a claim and pursue the entire case against your scammer or scam binary broker yourself, try outsourcing it to a specialist company who will use their knowledge, expertise and its processes to recover your money.
A company with a good level of success in recovering funds from binary brokers is WOLFPACKHACKERS, COM
They have specialists who deal exclusively with fraudulent transactions made by scam brokers. Based on experience they know how to proceed with a claim and what is the most effective approach. I have hired them as well and they did not disappoint me.
Contact them via mail; admin 'AT' wolfpackhackers 'DOT' com

Thumbnail of user holandp1
1 review
0 helpful votes
December 6th, 2023

The platform was unreliable and unresponsive during critical moments, which made my experience with Coinexx disappointing. My questions were not answered by the customer service, which was below average. I saw a review on DigitalCurrencyReclaim (DCR) here, and I can attest to their effectiveness and courteous, quick customer support.

Thumbnail of user clydem171
3 reviews
8 helpful votes
November 22nd, 2021

They are crooks, they force you to listen but they never listen to you, they won't grant withdrawals or refund money even after many request. Thanks for the intervention of Mr Ralph my hope was restored. Stay far away and file for a successful refund with Normenvolk on telegram. There is still hope.

Thumbnail of user donaldg823
1 review
0 helpful votes
April 5th, 2023

They never allow withdraw until I found help from T r a d e r e t r i e va l.0 rg they helped me start a charge back immediately.

Service
Value
Quality
Thumbnail of user theodorej82
1 review
1 helpful vote
March 25th, 2023

They locked my account and I cannot contact anyone they are total scam do not put your hard earned money in this app they are cheaters and will screw you. I would give them zero stars. It was after i contacted BROADOåK-CåPITåL. COM that i was able to get help and all my funds back.

Thumbnail of user makotoc
1 review
0 helpful votes
January 3rd, 2024

【 Regarding Coinexx's Malicious Denial of Withdrawal 】
Due to improper falsification of transaction records and improper swap collection, a profit cancellation withdrawal (US$35,450) was denied.
The breakdown is as follows
・119,498USD profit reduction due to improper falsification of records
・13,883USD Improper swap collection
・2,069USD Insufficient funds received

A withdrawal of 102,374USD was requested on December 8.
It was supposed to be processed within 48 hours, but was not.
Subsequently, due to falsified transaction records and improper swap recovery, the benefit was cancelled without notice.
The remaining amount (USD 69,011) was explained to have been paid on 12/22, but only USD 66,942 was received.
The withdrawal was made in USDT (ERC20) and Etherscan confirmed that the shortfall occurred after the withdrawal.

Below is the explanation and the conflicting responses from email and support.

【 1. Falsification of transaction records 】
Adverse execution records were falsified and profits cancelled.
I received an email stating that there was an unauthorized transaction, which of course I do not remember.
Further, when I contacted support they stated they do not interfere with customer transactions. There is a discrepancy.

【 2. Unreasonable swap collection 】
There is a record of -*******USD listed as Swap Adj.
The swap was deducted from the position, but the profit was cancelled due to unreasonable additional collections.
Additionally, support confirmed that the correct swap short for USDJPY is -3.9. Only if the trade was initiated overnight would we charge a transaction fee and a swap fee.
Again, there is a discrepancy here. Note that after the improper collection, the swap point was changed to -35.19. This is odd because -3.9 should be correct.

When I contact the support chat they explain they will respond within 12-24 hours.
However, no response by the deadline and if you contact them again, the response is just being processed. I assume they are busy processing fraud.
The answer that finally comes is "trading activity is verified by LPs because there appears to be abuse of the trading platform.
Of course, this is a transaction I do not recall.
As you know, LPs are price and liquidity providers and there is no way for an LP to individually scrutinize trading records. This is a malicious lie and an unfair description that confuses users with jargon.

I inquired about abusive transactions and it is explained that they are within 12-24 hours. Of course, they don't keep their promises. There is dishonesty in the response.
Here is the final response we received
You were attempting to unfairly take advantage of both the swap and the missing price feed on our platform, which is unacceptable. Therefore, the transactions you made were completely unfair and dishonest.
As a result, the necessary changes were made to your account in connection with the swap. As a result, your request for withdrawal was denied on our part.
As a broker, we recommend that you refrain from unethical trading practices in the future. In this case, your account will be terminated.

【 Withdrawal Refused 】
There are no restrictions on trading strategies.
We will not interfere with your trades."
The correct swap short for USDJPY is -3.9. We only charge a transaction fee and a swap fee if the trade is initiated overnight.
There is a discrepancy in all of this.
Furthermore, even though the swap is falsified in relation to the swap, the execution price is also improperly falsified. They can do whatever they want.

It was then explained that the remaining amount (US$69,011) was withdrawn on December 22. However, the amount received was USD 66,942.
We confirmed that the withdrawal was made in USDT (ERC20) and that the shortfall occurred after the withdrawal as shown in Etherscan.
We pursued this issue via email but did not receive a response.Please note that withdrawals of $*******, $*******.72, and $*******.28 were processed successfully.
The sum of these three withdrawals is the money you actually owned.
What was successfully processed? That is not actual money, it is money that was improperly reduced.

What I am asking for is a proper withdrawal.

Thumbnail of user jordanr375
8 reviews
0 helpful votes
October 28th, 2022

Rarely seen slippage in my trades which is what I'd like to see when trading with a forex broker!. Coinexx get a brownie point for having my withdrawals request processed quickly - received my funds within couple of hours.

Thumbnail of user aaronb951
4 reviews
0 helpful votes
October 19th, 2022

Started forex trading with coinexx back in March' 2021 and still using them. Now, I'm moving to other instruments as well and the experience has been good. Having btc as an option has made things much easier for me, as I can quickly deposit and withdraw funds.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurenr634
2 reviews
2 helpful votes
October 2nd, 2022

Coinexx has everything that a scalper would need from a broker - thin spreads, high leverage, and low commission. Would definitely recommend!

Service
Value
Shipping
Returns
Quality

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