• Computers 4 Less

Computers 4 Less

Overview

Computers 4 Less has a rating of 4.26 stars from 72 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Computers 4 Less most frequently mention customer service. Computers 4 Less ranks 7th among Computer sites.

  • Service
    11
  • Value
    13
  • Shipping
    12
  • Returns
    9
  • Quality
    13

This company does not typically respond to reviews

Positive reviews (last 12 months): 70%
Positive
14
Neutral
2
Negative
4
How would you rate Computers 4 Less?
Top Positive Review

“Daniel's review”

Daniel H.
4/7/24

It was great. My new PC was reasonably priced. It is in excellent condition and has new features that truly impressed me. It works well for me. Just what I needed in a laptop. I did not have to wait long for it to come in, either. I am very impressed with the service and would highly recommend this service to others.

Top Critical Review

“Shipping was great, but...”

Rebecca M.
2/25/24

The laptop came very quickly, which I was very happy about. But my experience with the actual laptop in IRL is definitely less than. It crashes A LOT. And that's once I can actually get it to turn on... there's a lot of turning it on, getting a flashing orange indicator light, turning it off again, trying to turn it on, getting the flashing orange, rinse and repeat until it finally decides to turn on... though I often need to hit the F2 key to actually start using it. Lately it's been crashing in the middle of use on top of that, and then today is just basically been crashing and forcing restarts every 5-10 minutes and is essentially unusable.

Reviews (72)

Rating

Timeframe

Other

Thumbnail of user danielh3242
1 review
0 helpful votes
April 7th, 2024
Verified purchase

It was great. My new PC was reasonably priced. It is in excellent condition and has new features that truly impressed me. It works well for me. Just what I needed in a laptop. I did not have to wait long for it to come in, either. I am very impressed with the service and would highly recommend this service to others.

Thumbnail of user brookej152
1 review
4 helpful votes
February 9th, 2024
Verified purchase

Would recommend. Great customer service and great product!

Thumbnail of user brandond1027
1 review
1 helpful vote
November 23rd, 2023
Verified purchase

I ordered a laptop for my business. It never shipped after a tracking number was provided. I inquired about the order a week later and my order was cancelled and refunded. There was no communication as to why. I was looking forward to receiving this order and had fully intended on purchasing more for my healthcare practice.

Thumbnail of user jessm469
1 review
0 helpful votes
December 6th, 2023

I bought a 9020 sff. 500gb hdd. 8 gb of ram
I5 4070. Sad part is I could have got the same one with 16gb of ram and a 500gb ssd for 80$ less on amazon. Imo this place is a ripoff

Tip for consumers:
Don’t use it

Thumbnail of user briannac225
1 review
1 helpful vote
January 13th, 2024
Verified purchase

I've only had the laptop for a day but so far so good. No hiccups have happened. I was nervous about how legit everything would be but it was an overall great experience with purchasing it and receiving the computer. If everything goes well, I'll be purchasing again.

Thumbnail of user cg707
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Fast shipping, great care taken in packaging, they even included a return sleeve if needed.

Thumbnail of user chrisl2186
1 review
0 helpful votes
April 24th, 2023
Verified purchase

I am mostly satisfied. On the plus side, they added software to my refurbished Dell 5400 that I requested. The computer was boxed properly and shipped promptly — I received it before the estimated delivery date. On the negative side, I requested Windows 11 Pro and got 10 Pro. Also, I did price comparisons 'after' my purchase and noticed that I could have bought a refurbished 5400—with more SSD storage, more RAM—from a couple of retailers for less money. I'll probably buy from this company again, but I will shop around for a better price first. Maybe they deserve 4 stars? My experience was more positive than negative.

Thumbnail of user monicam1277
1 review
1 helpful vote
October 10th, 2023
Verified purchase

Computer came as described and before estimated shipping date. Would have been nice if listing included that there is no wireless card, but it wasn't misleading, so still 5 *

Thumbnail of user ronaldh1541
1 review
1 helpful vote
December 1st, 2023
Verified purchase

A little long for shipping. Overpriced found same computer $80 cheaper

Thumbnail of user jamesg4372
1 review
0 helpful votes
March 30th, 2023
Verified purchase

I received a Lenovo ThinkPad 460. The keys on the keyboard does not match the mapping for an American keyboard. When I type an lower case a I get the following\a. I've check the drivers for the keyboard. It's up to date. The FN key ends up closing the app I'm in at the time, instead of giving me access to the higher functions of the F keys. I don't know if it's a setting messed up in the BIOS. Typing works just fine when I use a USB Microsoft Natural keyboard. Other than this glitch, it's working fine.

Thumbnail of user tyronei10
2 reviews
1 helpful vote
January 28th, 2022
Verified purchase

Purchased this laptop for my daughter. Didn't realize these computers were "used", not refurbished! Yes, these are used computers and nothing about them screamed refurbished. When you purchase something refurbished, it's like new. You're not supposed to see anyone else's nastiness or dirty palm prints all over it. You're supposed to get it in some safe packaging, not just a bunch of plastic wrap and the laptop itself inside and old USPS mailing bag! FAR from refurbished, let me tell you. These are used! Mine was also cracked, which is why it's going back for a refund! Never again!

Thumbnail of user scotto69
Scott O. – Computers 4 Less Rep

This is the first that I've heard about this. I'm sorry, but I'm not sure about your impression of the word refurbished. A refurbished computer is a used computer that has been restored and diagnosed by a professional, with any found issues repaired. Technically, I assure you, none of my computers have "someone else's nastiness" on them. I'm not sure what you would be referring to, but I certainly clean every laptop that I send out. The laptop was shipped in safe packaging. I use standard packaging material and it was definitely not in an old USPS mailing bag. I guess you can't please them all, but I will continue to attempt to do so.

Thumbnail of user maxineg92
1 review
0 helpful votes
August 9th, 2023
Verified purchase

Actually I lucked up, coming across this site. I was looking for something else.The next day I was back on the site,taking a good look at what computers 4 less site had to offer.I must say, I'm loving my choice.It was packaged great and I received it earlier then I expected. O" I forgot to tell you about how good it looked.

Thumbnail of user micheles1045
1 review
1 helpful vote
March 26th, 2022

Got my computer very fast, was in decent shape outside but did not work. Have tried three times to get a refund with no response. This was an emergency but because I needed a computer with Win 10 to complete a class. I missed my deadline for my class and have to Reschedule and pay to take the test again and have a $342 computer delivered that never worked and no responses from Computers 4 Less.

Thumbnail of user scotto69
Scott O. – Computers 4 Less Rep

Ma'am, you immediately opened a payment dispute with Paypal. You are trying to get a refund with no return or attempt at a resolution. I have emailed the provided email address multiple times with no response and there was no phone number provided. If you need to return the laptop, please contact me or just send it back to the return address.

Thumbnail of user patm1045
1 review
3 helpful votes
January 14th, 2023
Verified purchase

This is the second computer I've bought from Scott. That should really say it all, but I'll add a few reasons to buy from Computers 4 Less.
1. Top rating with BBB
2. Custom computers at great prices
3. Fast build and shipping
4. Great communication

Buy with confidence.

Value
Shipping
Quality
Thumbnail of user michaelc7285
1 review
4 helpful votes
September 5th, 2022
Verified purchase

Ordered a computer from them, I don't know if you can't request other forms of video card, so make sure you have a vga cable. The product came in well packaged despite the postal services attempts to break it. Would purchase from again! Very happy with what I received

Thumbnail of user kimj238
2 reviews
5 helpful votes
June 27th, 2023

I purchased this laptop two months ago, this is the second time it has broke down, I sent it out once to be fixed. Now it's not working again. I can't do my homework. I want my money back on this crap.

Thumbnail of user catherinen466
1 review
1 helpful vote
May 12th, 2023
Verified purchase

The ordering was a little tricky and it came with no directions. I am 72 and I need a little help. Oh well.

Thumbnail of user shanee134
1 review
4 helpful votes
August 12th, 2023
Verified purchase

I needed a high-performance laptop but I couldn't afford a brand new one. The laptop I purchased from Computers 4 Less went for around $3k new and I paid a little more than $1k. It more than meets my needs. I couldn't be happier. They are straight up about the fact that these are used and will probably have scratches, but mine looks like brand new. Shipping was fast and when I asked a question, they responded within a few hours. Thank you so much! I would purchase from again and again.

Thumbnail of user jenniferm4431
1 review
0 helpful votes
July 8th, 2022
Verified purchase

I just received the laptop. I'm a little concerned with the light that shows on the screen. However, I am somewhat pleased.

Thumbnail of user dans2002
1 review
2 helpful votes
March 22nd, 2022

Had an issue with the battery but they took care of it quickly. Will do business with them again. Thank you for the great service.

Thumbnail of user scotto69
Scott O. – Computers 4 Less Rep

I have heard nothing about this. I can resolve any issue, but you have to give me a chance to do so:-(

Thumbnail of user dannyt285
1 review
1 helpful vote
January 13th, 2022
Verified purchase

I bought the laptop for my girlfriend. I chose 1 day delivery. It didn't arrive until 5 days later. If it wasn't a gift, that would be fine. The information on the website needs to be accurate. I turned on the computer; the startup is slow. Then again, it was what I expected. Kind of.

Thumbnail of user kemie
1 review
0 helpful votes
July 22nd, 2023
Verified purchase

Amazing. I received it on time and in time for my conference

Thumbnail of user francesb487
1 review
2 helpful votes
April 19th, 2022

I bought a laptop with wireless connection capabilities. It showed that my internet was fine but comes back with a message that says the PC isn't set up to connect automatically to the internet. Selecting "Apply this fix" returns a message that it is not able to connect. I've called and left messages but they never answer or reply.

Value
Shipping
Quality
Thumbnail of user wandag221
1 review
2 helpful votes
March 16th, 2022

Used them several times, both for personal computers and for my office, both repairs and purchases. Professional and quick. I would definitely recommend.

Products used:
I purchased PC's and also had PC's repaired.

Service
Value
Shipping
Returns
Quality
Thumbnail of user erick943
1 review
1 helpful vote
March 16th, 2022

Ive Been buying computers from this guy for years always gives me the best deals for my money I highly recommend him and he fixed my broken laptop now it works great.!

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user scotto69
Scott O.
Typically does not respond to reviews

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