Cowboy Cleaners

Weekly for past 2mos, my husband gets his dress shirts pressed ONLY. On two occassions, the shirts were not ready when promised. Not even an apology was offered. Yesterday, I picked up the last two shirts and was charged $15.00. I asked why so much? We're usually only charged about a $1.50 per shirt. Apparently, they charged me that much because they specially dry cleaned them due to the shirt labels stating "tumble dry low". I tried explaining to them, we never get the shirts cleaned ONLY pressed. The store clerk and her supervisor didn't seem to understand that I didn't care what the shirt label said. We never asked them to launder the shirts only to press them. After about 15minutes of going round in circles... I did not get a refund and will take my business elsewhere.