• CozyWinters

CozyWinters

Overview

CozyWinters has a rating of 4.65 stars from 9,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, free shipping, and heated gloves. CozyWinters ranks 1st among Jackets sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.4%
Positive
35
Neutral
4
Negative
2
1
See all photos

What reviewers want you to know

Positive highlights

  • Get-A-Grip Ultra Due North ice cleats are the best for city wear.

Critical highlights

  • When I called, customer service they said no exchanges or returns after the 30 days.
How would you rate CozyWinters?
Top Positive Review

“Heated desk blotter”

Greg D.
1/18/24

Products presented clearly and completely online. Price and shipping seemed reasonable. Ordering was quick and easy. Delivery progress was updated by email and arrived at the early end of time frame promised. Heated desk pad appears and performs exactly as presented online. Experience is so good it's worth the time to write a review. Thanks~

Top Critical Review

“Doesn't work”

Lynn C.
11/12/23

The control does not work, and I'm so disappointed. How do I go about getting it replaced with one that does work? I've have two techie people look at it, and they assure me the thermostat/timer control must be defective.

Reviews (9,707)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (85) ice cleats (11)
Thumbnail of user gregd924
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Products presented clearly and completely online.
Price and shipping seemed reasonable.
Ordering was quick and easy.
Delivery progress was updated by email and arrived at the early end of time frame promised.
Heated desk pad appears and performs exactly as presented online.
Experience is so good it's worth the time to write a review. Thanks~

Thumbnail of user maryf3189
1 review
0 helpful votes
December 8th, 2023
Verified purchase

I have purchased several heated gloves from Cozy Winters. This purchase was for a "close out" item. I expected the gloves to be the same as my previous purchase since it was the same manufacturer. I am disappointed because the fingertips of the gloves do not provide touch screen capability. Also, the battery does not stay attached to the connector, so I need to constantly push the battery back into the connection. Thirdly, the pocket for the battery is on the side instead of the back of the glove. This makes it more cumbersome to slip inside the glove. I am very disappointed in this purchase.

Thumbnail of user hansd73
1 review
0 helpful votes
January 6th, 2024
Verified purchase

The floor heater is working very nicely. The heating element was ordered to fit under a 5'x7' rug. The installation instructions call for the non slip pad to be 1" longer than the heating element and 1" shorter than the rug over it. This means the length and width of the heating element should be less than 44"X 80" ( 4" less than the rug in each dimension) The heating element was larger than that preventing the full 1" margin on each laver. It was tricky to get the rug perfectly placed to cover the nonslip pad when it was cut to the recommended size.

Thumbnail of user charlesd2209
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Fast delivery. Heats very quickly. Work's perfectly under fitted sheet. Wish I had purchased years ago. Now I can't live without it.

Thumbnail of user sallyv104
1 review
0 helpful votes
November 26th, 2023
Verified purchase

Have used this company before and never returned anything, but this item is not

Thumbnail of user justing890
1 review
0 helpful votes
January 27th, 2024
Verified purchase

Came in quick timing, the seats are individual unlike the picture, you will need 2 cigarette ports to use both. Super comfy seats and they warm up quickly.

Thumbnail of user williamm6019
1 review
0 helpful votes
January 7th, 2024
Verified purchase

No hassle getting a replacement after doing a few things on their checklist. The tested replacement works.
Thank you

Thumbnail of user joleneb19
Jolene B.
1 review
0 helpful votes
December 4th, 2019
Verified purchase

The best thing I have ever purchased from CozyWinters are my heated gloves. I am a professional Snowmobile racer

Thumbnail of user cindya654
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

It was fine since I already knew what I was looking for.

Thumbnail of user randyn60
Randy N.
1 review
0 helpful votes
November 26th, 2019
Verified purchase

Received two items. The heated hoodie is not working and I am working with customer service to get this issue resolved.

Thumbnail of user lindas6682
1 review
0 helpful votes
March 18th, 2024
Verified purchase

The online ordering experience was pleasant. Website is very user friendly

Thumbnail of user chasec160
1 review
0 helpful votes
December 19th, 2023
Verified purchase

I received my Moose SCRUSHER on time, and it seems like it is fantastic quality! Can't wait to use at our mountain home.

Thumbnail of user kathis114
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Great customer service, quick delivery, great product

Thumbnail of user lindaf2801
1 review
0 helpful votes
December 6th, 2023
Verified purchase

It will be a gift for spouse with chilly feet! Merry Christmas

Thumbnail of user frankl1726
1 review
0 helpful votes
March 20th, 2024
Verified purchase

My wife just love's the heated seat. It has keep's her warm at work.

Thumbnail of user jackiee197
1 review
0 helpful votes
October 12th, 2023
Verified purchase

I expected this to produce a little more heat than it actually does. When i'm able to have this under my desk to where the heat is contained, I may feel differently. But for now, i wish it produced more heat than it does, I still must use my space heater.

Thumbnail of user robertj2668
1 review
0 helpful votes
January 29th, 2023
Verified purchase

The floor feels nice on bare feet. If you are expecting this heated pad to replace any sort of heating you are using, you will be disappointed. They do frame it this way on their site, showing the difference between a space heater and a heated floor. The space I'm trying to heat is not much bigger than the mat. I got the 5X7 foot and we're talking about an area that is about 8X12 feet. Does it make the area warmer? Yes. I would say by single digit percentage Maybe 10% It is still necessary to have the space heater, just like before. If you want the luxury of walking around in bare feet in the morning, get this system. If you expect it to replace your current expensive heating solution. It will not.

Thumbnail of user janicep110
Janice P.
1 review
0 helpful votes
November 24th, 2019
Verified purchase

It was good but I couldn't find the reviews on the product I ordered. Was disappointed with that. Hopefully all will go well. It is a Christmas gift. fingers crossed

Thumbnail of user sandyk366
1 review
0 helpful votes
January 29th, 2024
Verified purchase

The heating pad for feet works as described. I would purchase again.

Thumbnail of user dariab45
1 review
0 helpful votes
January 20th, 2024
Verified purchase

I haven't worn them yet but I'm sure they will be easy to put on

Thumbnail of user theresam1429
1 review
0 helpful votes
November 28th, 2023
Verified purchase

Very good time for receiving. They even called making sure that I planned to order 2 as it was within minutes that I did another ordering of a heated seat cover.

Thumbnail of user suzanneg520
1 review
0 helpful votes
January 26th, 2024
Verified purchase

My Yaktrax order arrived and I can't wait to try them out. I found out after I ordered them that several friends also have them and raved about them, so I am glad to know I made the right choice.

Thumbnail of user francesf422
1 review
0 helpful votes
December 9th, 2023
Verified purchase

I ordered a boot scraper for my husband, but since it's a gift we haven't used it yet - it looks perfect in the box and seems very sturdy and well made. It arrived quickly.

Thumbnail of user gregt168
Greg T.
1 review
0 helpful votes
January 28th, 2020
Verified purchase

My order said it had been canceled but no one could find out what was going on and then they said it was shipped . A lot of confusion . And the product had been in a chair on my front porch for days because my email said the order had got canceled .

Thumbnail of user jonathani201
1 review
0 helpful votes
November 3rd, 2023
Verified purchase

I ordered heated pants for my wife since she is constantly cold. The pants arrived very fast. They are perfect size and super comfortable.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.

Business History

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.

Company Representative

Thumbnail of user caler1
Cozy W.
Customer Service
Typically does not respond to reviews
Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.

How do I know I can trust these reviews about CozyWinters?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CozyWinters?