Curv Queen has a rating of 3.19 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Curv Queen ranks 102nd among Marketplace sites.
This company does not typically respond to reviews
Resolved my issue. Got all my product purchased. They just don't update the website to track your order.
This company is a total fraud! The products does not come from the NL. I ordered 1 month ago and still not delivered with poor customer service. It's a scam people don't order there! All positive comments in here are fake comments their wrote themselves. Save jour time and your money. I will spread this message, this company needs to be closed down. They are not following the e commerce rules!
This company is a total fraud! The products does not come from the NL.
I ordered 1 month ago and still not delivered with poor customer service. It's a scam people don't order there! All positive comments in here are fake comments their wrote themselves. Save jour time and your money. I will spread this message, this company needs to be closed down. They are not following the e commerce rules!
Tip for consumers:
This company is a total fraud ! The products does not come from the NL.
I ordered 1 month ago and still not delivered with poor customer service. It’s a scam people don’t order there !!!! All positive comments in here are fake comments their wrote themselves. Save jour time and your money. I will spread this message, this company needs to be closed down. They are not following the e commerce rules!
Products used:
None not delivered
Unfortunately, their products our way over priced for the quality. I don't mind paying for a good quality item, this place is not it. And, of course, they don't refund your money. They only offer you a store credit when you return. Go elsewhere!
Products used:
None, returned
I'd give them zero stars if I could. Purchased 2 items. And not only did I get 1 item but it was the wrong item and not even in my size. I kept reaching out to them via. Email for a resolution and never recieved a response. This is a scam company please do not buy from them unless you want your hard earned money taken. I will be filing a complaint with the Better Business Bureau.
Tip for consumers:
Do not buy from them. They charge high prices take your money and do not deliver what you order.
We thank you very much for your feedback, Nik, Curv Queen aims to improve our products and services.
I checked your order and saw that it was shipped in two separate packages, and both have been delivered successfully.
I checked your order and saw that you got to keep the products received and have been refunded in full.
I completely understand your frustration at the time and sincerely apologize on behalf of the last customer support who handled your case.
I completely understand that you had a bad experience with Curv Queen and we would like to change your experience.
Contact us at contact@curvqueen.com and let us know how we can make it right.
They appear to be Dutch but only speak English, the product is shipped from Asia, bad quality, not sealed and they refuse to refund you in line with EU law.
Tip for consumers:
They don’t respond
Products used:
None, I wanted to return all due to quality reasons
If you need to return something they make customer pay for the return postage and you only get a store credit for items returned. My order was way too small even after I ordered a size larger than I normally wear. I could not begin to get over my hips. They could care less. They said to donate the item! I will NEVER order anything again from this company and I hope everyone reads the bad reviews before ordering.
Products used:
Tummy Tuck body support. Don't go by measurements listed on items. They run small even if you use a tape measurer and go with what they have listed. Order at least a size or two bigger. Best thing do not order at all!
Resolved my issue. Got all my product purchased. They just don't update the website to track your order.
We appreciate you Hibaq, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
DO NOT TRUST THIS COMPANY! They are deceitful and false advertise they also claim United States shipping but they don't all items come from China. They have terrible customer service and products. BUYER BEWARE! Shop somewhere else, do not waste your time or money with CURVQUEEN.
Tip for consumers:
Terrible products and customer service, CURVQUEEN IS DECIETFUL and does not take responsibility when they make errors and refuses to refund when they don’t keep their end of the bargain.
Products used:
Adele and shakira
Do not order from this company. I received two of the wrong items and their return/exchange policy is a joke. Telling me that I have to pay for return shipping even though it was their mistake.
We thank you very much for your feedback, Courtney, Curv Queen aims to improve our products and services.
I checked your order and saw that you got to keep the products received and also got a refund.
I completely understand that you had a bad experience with Curv Queen and I would like to change your experience.
Contact us at contact@curvqueen.com and let us know how we can make it right.
Don't shop with them please it's a scam! I even have proof of their customer service representative lying to me about the Express shipping time frame! Look above my review, at her (Customer service representative) response to customer "Candy" Compare it to my attached screenshotted email with Curv's customer service representative. The Express shipment timeframe is clearly being lied about! Even worse when you're actually processing your order online they advertise it as if it's going to be in a few days! My order came right from California without Express or prioritized shipping! Still not delivered!
I talked to USPS! They instructed me on how to take a screenshot as proof, that my order was not express shipped or prioritized. I paid $30 extra for no reason! On top of that I still haven't received my order! I want my money back! The proof is attached below!
They stole $90 from me! Tricked me into express shipping ($24.99)and priority shipping($4.99) for $30 extra, just to never receive my order! You can even see my many attempts to contact them below. You've been warned!
Tip for consumers:
I'm going to sue them just because they think they can get away with it!
Products used:
0 ⭐ rating!!! Scam Scam Scam!!!!!!!!!!!!!!!!
Never received my shapewear! Ghetto as hell!
I placed an order for 2 items on April 23rd. The tracking numbers now say they are unavailable so I have no way to track my packages. This company seems like a scam and I plan to report them to the BBB.
Hi Summer, May I know your order number so I can help track your package?
This is an update to my original review. I traded several emails with their customer support team and they were responsive and helpful We were able to agree to return terms. It's a really nice looking swimsuit, so I'm disappointed that it didn't fit me the way I had hoped. I'm a bit too big up top for it to work and my tummy also is a bit too large for it to look nice on me. I'm hopeful that I may be able to try a new product with them in the future.
Tip for consumers:
Their customer support staff was very helpful in initiating my return.
Products used:
Swimwear
One star is still too many. This company is a total fraud! Never buy here! I lost over a 100 euro. Disgusting.
Theif! Do not buy. Scam scam scam. Paid for express shipping and paid for front of line. Still do not have and do not want. No returns ever. Even if you haven't recieved product. This person has no problem stealing your money. Their theif scammmer. Product not worth it hassle.
Tip for consumers:
Do not buy! theif! rip off.
Products used:
Nothing
Hi Candy,
My sincerest apologies for the frustration.
Your order was placed on June 21,2022, and your package left our warehouse on June 23,2022.
Please allow a processing time of 1–5 business days before an order is shipped.
Your order was shipped out within the guaranteed time frame.
You asked to cancel your order on June 25,2022. Unfortunately, it was no longer possible for us to cancel your order at this point.
Our shipping policy clearly explains the processing and shipping time frames, and your package isn't late at this time.
Our cancellation policy can be read here: https://curvqueen.com/pages/how-can-i-cancel-my-order
Express orders can take between 3–8 business days to deliver, depending on the destination country and shipping method chosen at checkout.
As much as we want to, we are unable to provide an exact date because delivery time still depends on how fast the shipping company is processing shipments.
You can check our shipping policy here: https://curvqueen.com/pages/shipping-policy.
Your understanding of this matter is greatly appreciated.
Sincerely, Hera
I am being told by CurvQueen customer service that I cannot cancel an order even though the item hasn't even shipped. I suspect this business is a scam. Be careful y'all.
Products used:
I want to cancel my order before it ships and their poor customer service wont allow it
The way you photoshop the models is really destroying womens mental health.
Maybe one day women wont be hurting other women.
This is the second order. They're light, comfortable, and offer enough support to go outside and run errands without having the ladies feel squished and pinched. Its a perfect, everyday bra
We appreciate you Margery, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
I received my order a little bit longer than expected but what makes me happy is that customer service was able to explain how shipping works. And recently just received the product and it's very nice, I can say, it's worth the wait!
When I received my purchase I was slightly…. Okay, very worried as it looked too small but long. When I tried it on I was and still am, amazed how it fits SOOO well, stays up and firms my shape. I'm VERY happy with the panties and will order more.
We appreciate you Bermar, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
The butt lifter is really nice. Love the fit so much. Makes me feel good and look good. The customer support Hera is also very helpful with the sizing
We appreciate you Berna, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
I have purchased from Curv Queen several times now and its always a good experience. The products are really nice and comfy and makes me feel good about myself.
Products used:
Leggings, waisttrainers
We appreciate you Marjorie, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
My sister loved the products i bought her. Thank you very much. Will buy again. My sister loved the products i bought her. Thank you very much. Will buy again
We appreciate you Macky, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
I started doing yoga and curv queen is by far the best shop for shapewear. Their products are comfortable to wear and really give a nice shape to the body. The quality and service are great too! Their shapewear is perfect for me, I feel confident about my body. Thanks!
We appreciate you Lyn, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
Had problem looking for the best quality of waist trainer but suddenly found this shop online and ordered. I was afraid to order as this is my first time ordering online and had doubt at first. Delivery is efficient and the product quality is the best! Very recommendable.
Tip for consumers:
User friendly website
Products used:
Naomi waist trainer
We appreciate you M. R., for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
I bought the Khloe butt lifting leggings for my partner and she loved it so much. The quality of the service with curvqueen and delivery is very efficient. I was able to surprise my partner and enjoyed the item. One of her favorites now!
Products used:
Khloe butt lifter
We appreciate you Kim, for taking the time out and sharing your happy experiences with Curv Queen. Thank you for helping others to feel confident about choosing Curv Queen.
Please help us share the love -- Join our affiliate program and earn $5.00 every time someone makes a purchase using your discount code! Check this link to know more, https://curvqueen.com/pages/affiliates.
Curv Queen™ Shapewear helps women embrace their curves, celebrate their already-perfect bodies, and still be comfortable.
CURV QUEEN™ began with the idea of empowered but comfortable women. We thought of how we can help women to look great and feel great every day because we wanted to see more women embracing their curves, celebrating their already-perfect bodies, and still be comfortable.
Hello Mika, I am sorry to hear that you had a bad experience with Curv Queen. Curv Queen would like to do better and make up for your disappointment.
Kindly tell us all about it at contact@curvqueen.com and let us know how we can make it right.