• Custom Software Lab

Overview

Custom Software Lab has a rating of 3 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Custom Software Lab ranks 408th among Website Design sites.

How would you rate Custom Software Lab?
Top Positive Review

“Our company received a quality and robust custom web...”

Deven T.
10/15/12

Our company received a quality and robust custom web software from Custom Software Lab. Customsoftwarelab did a amazing job on my custom mac application for my business. Very prompt, always kept be advised of current status and provided a stellar business application that will surely decrease time spent on daily business management tasks. Thank you again and I will recommend you to all my peers.

Top Critical Review

“David lason and custom software lab has been my worst...”

Brian G.
9/7/12

David lason and custom software lab has been my worst business experience in 15 years. I hired them on 2/7/12 to develop a new website and software program for my business. $29,000 and 7 months later I still have nothing. We were shown very little functions that most of the time never worked and were constantly pushed to approve development milestones with the understand that we can make changes, big mistake on my part. Now all the extra fees are being pushed on me. I was sent numerous emails that the website was finished and the majority of the programming was completed but they needed more money. After review half the functions are not working or not even done yet. According to them, the website was ready to go live but there was no pictures or content. Then there response is we need more money to continue, I have already paid 29k out of a 31k project. I would expect to see something that works or I can use. After going back and forth david decided to pull all my links to my website and program. What a piece of work. Now it is principle and I will spend what ever it takes to get my money back. Legal action will be starting. I hope this helps anyone else looking at using custom software lab.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user devent
1 review
3 helpful votes
October 15th, 2012

Our company received a quality and robust custom web software from Custom Software Lab. Customsoftwarelab did a amazing job on my custom mac application for my business. Very prompt, always kept be advised of current status and provided a stellar business application that will surely decrease time spent on daily business management tasks.

Thank you again and I will recommend you to all my peers.

Thumbnail of user briang12
1 review
3 helpful votes
September 7th, 2012

David lason and custom software lab has been my worst business experience in 15 years. I hired them on 2/7/12 to develop a new website and software program for my business. $29,000 and 7 months later I still have nothing. We were shown very little functions that most of the time never worked and were constantly pushed to approve development milestones with the understand that we can make changes, big mistake on my part. Now all the extra fees are being pushed on me. I was sent numerous emails that the website was finished and the majority of the programming was completed but they needed more money. After review half the functions are not working or not even done yet. According to them, the website was ready to go live but there was no pictures or content. Then there response is we need more money to continue, I have already paid 29k out of a 31k project. I would expect to see something that works or I can use. After going back and forth david decided to pull all my links to my website and program. What a piece of work. Now it is principle and I will spend what ever it takes to get my money back. Legal action will be starting. I hope this helps anyone else looking at using custom software lab.

Thumbnail of user johnr31
1 review
9 helpful votes
March 21st, 2011

I have worked with Custom Software Lab for the past 6 months and have nothing but thank you to say to all the staff. They are prompt, efficient and have designed and deployed a wonderful iphone app that is used by my customers everyday. Their pricing was reasonable and marketing value. Their skill and precision was amazing, and they came in on budget and completed the project faster than anticipated. It was a pleasure working with all of them and we are already planning a release 2.0 version with the team. Thank you.

Thumbnail of user sherrit2
1 review
10 helpful votes
March 9th, 2011

We hired custom software lab to develop a custom web based business management and POS software for our restaurant. Everyone from the project management staff to programmers were a pleasure to work with and the ending result of the software was truely amazing. They communicated very well, understood what we needed and then created a product that has made our business run far more efficiently that we could ever dream. Thank you custom software lab for outstanding customer service and support from start to finish. You made this process look easy and made me look good to my boss!

Thumbnail of user mikej10
3 reviews
17 helpful votes
April 11th, 2011

This site is nothing but a clever attempt to mask who they really are. It is a copy of Ingenux.com... see the reviews on Ingenux. Don't let the wool get pulled over your eyes.

http://www.sitejabber.com/reviews/www.ingenux.com

Oklahoma Public Records on Ingenux
http://www.oscn.net/applications/oscn/casesearch.asp?query=true&db=Oklahoma&iLAST=lason&iFIRST=David&iapcasetype=All&idccasetype=All

Thumbnail of user adams18
1 review
7 helpful votes
June 29th, 2011

I am writing to express my sincere gratitude for the outstanding work the Custom Software Lab team did in designing the new website for the Plastic Surgery Institute of New York. The aesthetic appearance, layout, and functionality are all first rate and represent the level of excellence we strive to achieve for each patient treated at the Plastic Surgery Institute of New York.

I look forward to continuing to work together in the future to meet and exceed the expectations of our current and future patients

Adam D. Schaffner, M. D., F. A. C. S.
Director, Plastic Surgery Institute of New York

Thumbnail of user ts25
1 review
5 helpful votes
December 27th, 2011

Don't believe David Lason, he created this company to hide all the bad things he did under the name of Ingenux:

http://www.sitejabber.com/reviews/www.ingenux.com

Thumbnail of user dl7
2 reviews
9 helpful votes
November 16th, 2010

This is a joke of a website. They call themselves Custom Software Lab, but they use WordPress! What is this a joke? The testimonials are a direct copy from their competitors website. For example, take "Austin Herrera - Vendor Logistics DirectorTrigon Technology Group, LLC" and put it into google and see what you find. Copy word for word (minus 3). Also, do you really want to work with someone who cannot spell or use proper grammar?
"Custom Software Lab did a excellent job to meet our needs"
Gary Long, Vendor Logistics Director Intel Corp."

"did a excellent" Way to go custom software lab... NOT.

On top of that, this website launched on the 15th November, 2010 and they already have testimonials?!

http://webcache.googleusercontent.com/search?q=cache:93_x4sGPJqoJ:customsoftwarelab.com/+custom+software+lab&cd=1&hl=en&ct=clnk&gl=us

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From the business

Custom Software Lab is ranked the top web development company in U. S specializing in Web Applications, Custom software and eCommerce software solutions.

Company Representative

Thumbnail of user manojm5
Manoj M.

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