• Customteesales

Customteesales

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Overview

Customteesales has a rating of 1 star from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Customteesales most frequently mention phone number, and customer service problems. Customteesales ranks 454th among T Shirts sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Called phone number on bank statement, on hold for 10 minutes then cuts me off...
  • It actually came and is nothing but a screen print.
How would you rate Customteesales?
Top Critical Review

“Do not buy!”

Doug M.
1/13/24

Absolutely sub standard product. Blurred image. Low quality for price. Spots of printing ink on white material. Not true to size. Definitely not worth the price charged. Impossible to get a refund even though the product is not a custom design.

Reviews (70)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (5) screen print (3) confirmation email (3)
Thumbnail of user dougm970
1 review
0 helpful votes
January 13th, 2024

Absolutely sub standard product. Blurred image. Low quality for price. Spots of printing ink on white material. Not true to size. Definitely not worth the price charged. Impossible to get a refund even though the product is not a custom design.

Service
Value
Shipping
Returns
Quality
Thumbnail of user daniellek468
1 review
0 helpful votes
January 22nd, 2023

I bought a large tee shirt from them that first time, was lost on the mail. The replacement "Large" was so small, my wife couldn't even get it on. See size comparison and print quality. They won't fully refund either, even though shipping is basic and not expedited, leaving $10 in charges to you for shipping. This print will fade in less than 6 months with normal wear and tear.

Tip for consumers:
Don't trust the sizing at all

Products used:
Tee shirt -- if replacement is adequate

Service
Value
Shipping
Returns
Quality
Thumbnail of user melodyf107
1 review
0 helpful votes
February 23rd, 2023

Ordered custom picture of mother and daughter, print eventually arrived with a partially BALD head! Customer service said not their error (wtaf) and told me to colour it in with a pen! Cost a small fortune! This site should be shut down! SCAM

Thumbnail of user deannaw187
1 review
0 helpful votes
May 26th, 2022
Verified purchase

The product isn't as they say and good luck getting your money back. I wish I would've read the reviews before ordering!

Products used:
Ordered t shirts & sweaters $143.87

Service
Value
Shipping
Returns
Quality
Thumbnail of user curta33
1 review
0 helpful votes
August 16th, 2022

I ordered a custom tee from an add on Facebook. I received a tee shirt two weeks later nothing like what I ordered. It looks like a shirt that was given out at convention as a promo gift, the kind they give away. Their phone tells you because of Covid they are not taking phone calls. What does Covid have to do with answering the phone? Covid ended a while ago. It then directs you to their web site. They don't answer their emails. I paid $36 for what looks like a free tee shirt.

Products used:
tee shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonym1058
0 reviews
0 helpful votes
January 18th, 2022

Very poor Quality design on shirts were not center correctly Also send me the wrong size There is no number to contact them overall very very dissatisfied Plus it took a long time to get delivered Not recommended at all

Service
Value
Shipping
Returns
Quality
Thumbnail of user cliffordm178
1 review
0 helpful votes
August 10th, 2022

Do not buy from this company. Badly made, improperly sized. Guarantee you will not be happy. And they will not reimburse your cost of the return even though they will be completely at fault for order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user teddyt18
1 review
0 helpful votes
December 30th, 2021
Verified purchase

... went right into the garbage bin - abolutely cheap & plastic smell - unwearable - waste of money
Got paypal involved to recover my money -stay clear of these scammer!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cathyh636
1 review
0 helpful votes
September 24th, 2022

I immediately cancel my order after placing it when I realized it was a scam. I received a email back and was told that production had already started and they could not cancel any order. They are not willing to answer the phone, they have not been willing to work with me in any way. Do not deal with this company they are a scam. I cannot find them on Facebook I cannot find them on Google the people they have representing them as customers don't exist. Could not be more dissatisfied. However I have contacted my bank and hope my bank will get this taken care of before charges.

Thumbnail of user mustafas47
1 review
0 helpful votes
November 9th, 2021

Once you placed your order forget your money, The product they're sending to you, you can put it in the garbage because you don't wanna see what you paid for, the product it self is from a cheap material its only printed amaturly it looks you have bought something from second hand and it doesn't have a lebel on it, if you ware it it looks like 20 years old product and the size is not correct, once you try to reach them you will receive only one answer (We can't help you with nothing) they raip you just like nothing happened

Tip for consumers:
Please do not buy waste of your money

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user theresel26
1 review
0 helpful votes
July 15th, 2020

The customer service team told me I was $#*! out of luck one refund when the onezie I bought was printed wrong and won't let me return it. The mama is missing on the shirt where it's supposed to say "before my mama beats yo a**". Extremely disappointed in the whole item and experience.

Thumbnail of user melissad1135
1 review
0 helpful votes
January 28th, 2021

Horrible quality. Ink runs all over. Faded! Not crisp and clean. Totally disappointed in this product.

Products used:
Hoodie

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariap1055
1 review
2 helpful votes
May 19th, 2020

Do not order from this company! I ordered over $120 worth of products for my daughter's Birthday and only received one broken w off center print. I never received a confirmation email and tired in vain to contact them for a refund! I learned my lesson to now look into a company (especially if found on Facebook) prior to purchase!

Thumbnail of user ront285
1 review
0 helpful votes
January 22nd, 2022

Military Veteran, they were selling Navy related prints and I purchased a standard shirt (Fruit of the Loom) for $32.00 and a Bella Canvas T-shirt was what they called a premium shirt for $45.00 and with tax and shipping for a total of $90.00. I found the same Canvas shirts on Amazon and they all sold for under $10.00. I requested a return label or permission to return the product and I have not received a response to my email. ****Do Not Purchase from the company! *******
You'll see "PAYPAL *CUSTOMTEES" on your card statement.
$90.14
Ship to
RONALD Steven TATTI
"Address"
7006 Sutherland Way
Elk Grove, CA *******
United States
Transaction ID
*******W*******K
Seller info
Custom Tee Sales
*******887
*******@gearlaunch.com
Invoice ID
OR_GCCM2CY-premiory.com
Purchase details
Purchase amount
$90.14
Total
$90.14
Very simple Buyer beware and I would not purchase from this company.

Tip for consumers:
Buyer Beware, cheap product and bad customer service

Products used:
Holding to return for refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joset421
1 review
0 helpful votes
June 22nd, 2022

I have never seen such crap work anywhere. I order the tee and can't even read what it says. I have tee shirts that are years old washed so many times that look better than the crap shirt they sent me. DO NOT BUY ANYTHING FROM THIS COMPANY IT IS A RIP OFF!

Service
Value
Shipping
Returns
Quality
Thumbnail of user waynea124
1 review
3 helpful votes
June 16th, 2020

Order a shirt through Proudnavy.com somehow the receipt has Customteesales.com on it but it was being shipped by Gearlauncher.com. WTF! Ordered it on April 30th just got it today June 16th. 46 days! Really? Do not do business with any of these company's. I had to file a PayPal claim for them to finally send it. This has made me read reviews and comments from other customers from any company I order online of Facebook from in the future. Again Beware of these companies.

Thumbnail of user jackq69
1 review
3 helpful votes
June 11th, 2020

Ordered shirt a month ago, still waiting. Customer no service says can't cancel cause it's in production. Lousy service.

Thumbnail of user vickyd60
1 review
2 helpful votes
May 18th, 2020

Ordered a T-sbirt for my daughters first Mothers Day and never got it. There is no way to contact this company. Do not order from them, they are a Facebook scam.

Thumbnail of user tarnyai
1 review
6 helpful votes
April 2nd, 2019

If I could put a negative star on this I would. This is the WORST on line experience I have ever had. Customer response just kept putting off delivery date for eight weeks from purchase. They have "offered" to send another - to put off complaints for ANOTHER eight weeks. I would NEVER order from this place and just WISH I had looked up these reviews first. This is a company of thieves. Don't waste your money - you may as well burn it.

Thumbnail of user kathyf552
1 review
0 helpful votes
September 23rd, 2021

Very DISAPPOINTED! SHIRT DESIGN IS POOR QUALITY. FADED and NOT AT ALL LIKE ADVERTISED. CHINESE KNOCK OFF JUNK! DO NOT ORDER OFF FACEBOOK. SCAM ALL THE WAY!

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user beckere
1 review
0 helpful votes
November 22nd, 2020

Zu dem ausgewiesenen Kaufpreis von 82,90 $ wurden weitere 16,70 $ in einem zweiten Schritt abgebucht. Dazu gab es keine Berechtigung.
Die Ware wurde noch nicht geliefert.

Thumbnail of user jeffs1238
1 review
1 helpful vote
July 18th, 2020

No customer support at all number gives a stupid message and hangs up. Didn't receive the sirt until we got the bank invovled

Thumbnail of user medinap
1 review
1 helpful vote
May 27th, 2020

Do not order from them. I've ordered 5 t shirts. Took 2 months to receive 2 of them after dispute through PayPal. Still waiting on rest. Worst customer service I've ever had. I will not be ordering from them ever again!

Thumbnail of user robh435
1 review
1 helpful vote
July 15th, 2020

2 months later all I have received is an email claiming my item shipped, but no item, and not one single email from a living breathing person. Every time I have tried to contact them I have received an automated email in response. The only reason I gave them one star is because it wouldn't let me give them zero.

Thumbnail of user faithr49
1 review
1 helpful vote
July 11th, 2020

Scammer vibes. Never responds. Sent me the wrong product. Ordered Father's Day gift, not only did this come 1 month later than it says, it came in a CHILD SIZE. Yes, you read that right. A CHILD SIZE. I ORDERED A XL ADULT AND WAS SENT A CHILDS TSHIRT. COMPANY ISNT RESPONDING AND HAS NOT OFFERED A RESOLUTION TO FIX THEIR ISSUE. PAYPAL WILL NOT HELP YOU WITH THIS COMPANY EITHER.

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