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  • Custom Wheels Direct

Custom Wheels Direct

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Overview

Custom Wheels Direct has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Custom Wheels Direct ranks 114th among Tires sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
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How would you rate Custom Wheels Direct?
Top Positive Review

“Great item, price, & the most important, customer service.”

Vince H.
12/14/20

I'm so happy that I chose to make my purchase. Corey followed up with me and submitted my rebate for me. I received my $100 Toyo rebate today. The tires give me so much confidence on the road. Winter's knocking! I can't wait!

Top Critical Review

“TOTAL SCAM - KEEP AWAY!”

Ron M.
4/26/23

Have been a previous customer several years ago - always considered the site a bit of a scam after increasing the price 100% after inquiring about it. Now after ordering a second item 7 weeks ago - cannot contact in any way. SDtay away from this site and Jen Haynes' other company - Center Caps Direct - order at your peril! Would have rated 0 stars if possible.

Reviews (3)

Rating

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Thumbnail of user vinceh48
Vince H.
2 reviews
1 helpful vote
“Great item, price, & the most important, customer service.”
December 14th, 2020

I'm so happy that I chose to make my purchase. Corey followed up with me and submitted my rebate for me. I received my $100 Toyo rebate today. The tires give me so much confidence on the road. Winter's knocking! I can't wait!

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Grace K.
2 reviews
0 helpful votes
“Great company!”
May 18th, 2011

Great company! Ordered, got it when they said I would and everything was perfect.

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Thumbnail of user rbmitchell21
Ron M.
2 reviews
0 helpful votes
“TOTAL SCAM - KEEP AWAY!”
April 26th, 2023

Have been a previous customer several years ago - always considered the site a bit of a scam after increasing the price 100% after inquiring about it. Now after ordering a second item 7 weeks ago - cannot contact in any way. SDtay away from this site and Jen Haynes' other company - Center Caps Direct - order at your peril! Would have rated 0 stars if possible.

Tip for consumers:
Jen Haynes of Lufkin, Texas is the registered owner of both Center Caps Direct and Custom Wheels Direct - both websites need to be shut down immediately.

Products used:
Ordered and paid for center caps for my wife's car wheels. 7 weeks later with no update - Gmail company emails bounce back with an inbox full message, same for other contacts. They never answer the phone - the message refers you back to their full email address.

Service
Value
Shipping
Returns
Quality
Helpful  (0)
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