• Cutting Edge Knives

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Cutting Edge Knives has a rating of 3.38 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Cutting Edge Knives ranks 15th among Knives sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
See all photos
How would you rate Cutting Edge Knives?
Top Positive Review

“Civivi Elementum EDC - Love it.”

Jason J.
10/15/20

Whilst I was disappointed to hear about the potential time to process, the manager was clear with communications and I was satisfied with his service. The fastway delivery was a great service, and the status emails were great and accurate from the time my purchase was collected. Was worth the wait, and my knife is awesome.

Top Critical Review

“Delayed Shipping and horrible customer service. Not recommended.”

Derek F.
1/17/20

14 business days before they send purchases out. I could walk faster. When I asked about the status of my order i got his reply- "If you can not wait as per our terms simply don't purchase We don't force people to buy from us but we always deliver" This is my third disappointing experience with CEK, there won't be a 4th. Do yourself a favour and steer clear of this business.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user matts1054
1 review
0 helpful votes
May 26th, 2021

Excellent service! Perfect communication, ultra fast delivery, & supplied Spyderco Shaman is an absolute prestige quality, flawless masterpiece. Honestly couldn't be happier. Highly recommended. Thank you again Cutting Edge Knives! Cheers

Products used:
Spyderco Shaman

Service
Value
Shipping
Returns
Thumbnail of user ashleyh352
1 review
4 helpful votes
June 3rd, 2019

One of the longest serving knife sellers in Australia. They have high quality knives, outdoor camping gear. Shipping occurs within their terms of reference. Pricing can't be beat with retailers (Its basically near wholesale price). Purchased numerous items from them and recommended them to all of my friends who are into hunting knives and accessories. Couldn't be happier

Thumbnail of user brams9
1 review
2 helpful votes
June 3rd, 2019

I've purchased knives, EDC and camping items from CEK for over 6 years, and never had a problem!

If your unsure of the availability of a listed item, it's as simple as sending an email. I've always received an answer, in a respectable time frame. Answers have always been "short and straight to the point".

Prices, well, try doing a currency conversion from AU$ into US$ then add postage through DHL from outside Australia, and then tell me CEK is expensive!
Prices have always been... Respectable, in my opinion!

Just my 2 cents.

Cheers

Thumbnail of user derekf64
1 review
3 helpful votes
January 17th, 2020

14 business days before they send purchases out. I could walk faster.
When I asked about the status of my order i got his reply-

"If you can not wait as per our terms simply don't purchase
We don't force people to buy from us but we always deliver"

This is my third disappointing experience with CEK, there won't be a 4th.

Do yourself a favour and steer clear of this business.

Thumbnail of user rileyd27
1 review
2 helpful votes
May 14th, 2019

Cutting Edge Knives has the best range in Australia- yes sometimes a little slower than others with their shipping - but they do state this in their shipping terms... but I have always got what I ordered and for a great price!

Thumbnail of user basilb28
3 reviews
7 helpful votes
February 19th, 2019

Made an order with these guys (2 knives). They didn't have one of the advertised knives, so I cancelled the order. It was too expensive for one knife and postage - postage was cheaper with the 2 knives. They directed me to terms and conditions and told me I would lose 30% of what I paid for the knife that they did have. This was for restocking fee. According to their terms and conditions, restocking fee is for returned items, but nothing had been sent yet. Researched "restocking fee" online, and it is always for returned items. Got back to them with this information and they're still charging me the 30%. I would also say, initially I just contacted them to confirm if they had received payment and what was happening with the order. They abruptly told me to read their terms and conditions - the same ones that they ignored. All correspondence with them was pretty poor (curt and rude) and left a bad feeling, something I try to avoid.

Thumbnail of user tomh229
1 review
10 helpful votes
June 15th, 2017

Do not buy from these guys all items marked as in Stock but nothing is. Purchased from them to get item quickly only to wait weeks while the ordered items in.
Many other good stores to buy from give these guys a miss

Thumbnail of user jasonj478
1 review
0 helpful votes
October 15th, 2020

Whilst I was disappointed to hear about the potential time to process, the manager was clear with communications and I was satisfied with his service. The fastway delivery was a great service, and the status emails were great and accurate from the time my purchase was collected.
Was worth the wait, and my knife is awesome.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Cutting Edge Knives?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Cutting Edge Knives?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business