• Daraz Bangladesh

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Overview

Daraz Bangladesh has a rating of 1.89 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Daraz Bangladesh ranks 90th among Electronics sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    6
  • Quality
    6
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
14
See all photos
How would you rate Daraz Bangladesh?
Top Positive Review

“Bathing Bar”

Imarul R.
10/15/22

It was an Excellent product. I really like it and also highly recommended it. Fasted online delivery.

Top Critical Review

“Completely commercial mentality”

Rafiqul B.
1/27/21

Very poor in identifying the real consumers. They cancelled few of my orders last time due to some technical glitches. Now they are referring those as a plea for not letting me use the cash on delivery option. Moreover, someone should hear their apathetic voice while informing their failure. Please at first know how to repent for cancelling any order then step in the business or whatever. Finally, you better remember that you are not the only option available in this platform.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user rafiqulb
1 review
0 helpful votes
January 27th, 2021

Very poor in identifying the real consumers. They cancelled few of my orders last time due to some technical glitches. Now they are referring those as a plea for not letting me use the cash on delivery option. Moreover, someone should hear their apathetic voice while informing their failure. Please at first know how to repent for cancelling any order then step in the business or whatever. Finally, you better remember that you are not the only option available in this platform.

Service
Value
Shipping
Returns
Quality
Thumbnail of user zaidt3
1 review
0 helpful votes
January 8th, 2024

I have been a long time customer of this company since 2017/18 but "This company's utter lack of competence and negligence is appalling and unacceptable. The customer service team is always unable to provide any kind of satisfactory solutions and resorts to providing excuses instead of taking responsibility for their shortcomings. The process for returning the item is also deeply problematic, with the company's pickup team failing to show up repeatedly. The company's delivery team was equally disappointing, with my package arriving far later than promised most of the time.
It is clear that this company has a severe lack of quality control measures in place and is home to numerous fraudulent sellers and negligent workers in both their customer service and delivery departments.
My experience with Daraz was nothing short of a nightmare, and I advise others to avoid buying from them unnecessarily if they don't want to go through a headache.
They should be held accountable for their fraudulence, incompetence and negligence."

Tip for consumers:
Utterly dreadful customer service with just pure bunch of Incompetent & excuse making clowns who can't provide no help.The audacity though of saying "No delay" after 9 days passed since return initiated!!

Thumbnail of user nadiaa163
1 review
1 helpful vote
October 29th, 2022

I brought a dress for 10 dollars which is about 1k bdt but when I received and opened the package it was empty. There was no dress. It was from Daraz certified shop called IELGY. They scammed me and refused to return the money. And the customer service said that I was the one at fault. Indeed their service is very poor. Literally worst experience!

Thumbnail of user tanvirh8
1 review
1 helpful vote
January 24th, 2021

Daraz is Totally fraud. I personally suggest people not to buy anything from daraz (specially the cheap products).

Products used:
Watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user na116
1 review
2 helpful votes
August 16th, 2020

Received gloves and musk in torn and damaged package. As those( musk and gloves)suppose to protect us, so the packaging must be in that way! So we returned both items. The rider took both items and doesn't share any acknowledgement paper. Then I got email that was informing me my return request has been canceled!
I contacted with the customer care and they denied and was asking the acknowledgement paper from the rider. So when I informed him that the rider didn't gave me anything he said "amader ei bishoye kichu korar nei"!

Thumbnail of user rafils
3 reviews
0 helpful votes
August 18th, 2020

They are the best e-commerce company in Bangladesh. Comparing to other companies in Bangladesh they provide decent service in Bangladesh.

Thumbnail of user taijh
1 review
0 helpful votes
April 15th, 2022

Daraz Send Defective Product and Their Return policy Good for nothing
I Brought a Product with 399 BDT but got refunded only 6 BDT when I returned the defective product. I paid the product using Bkash darz gift card.
They told me I didn't got my 396 BDT Because I paid it with Daraz Gift Card.

In brief: I lost my 396 BDT
I have say it was a smooth scam.

Tip for consumers:
Don't Fall for Daraz Lucrative Offer. You may save some money but in the long run You are bound get scammed

Service
Value
Shipping
Returns
Quality
Thumbnail of user emonm3
1 review
0 helpful votes
January 18th, 2024

Scammer, taking out peoples money. Voucher money they make 0 balance when I buy 500 taka products and they make my 6000 taka to 0 balance. Unbelievable. Stealing my money. As long not getting money I will put reviews everywhere. Peoples should know how they steal money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user imarulr
1 review
0 helpful votes
October 15th, 2022

It was an Excellent product. I really like it and also highly recommended it. Fasted online delivery.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sumons4
1 review
0 helpful votes
March 2nd, 2022

৩ কালারের ৩ টা প্যান্ট অডার করেছি, দিয়ে দিছে ১ কালারের ২ টা আর ভিন্ন কালারের ১ টা। ব্যবহার ও খুব খারাপ। ডেলিভারি ম্যান হুমকি দেয় আইডি বাদ করে দিবে। ডেলিভারি ম্যান এর নাম্বার এইটা *******409.

Thumbnail of user mahbuba8
1 review
0 helpful votes
July 4th, 2022

IT IS VERY UNFORTUNATE AFTER SPENDING MORE THAN ONE MONTH DARAZ TEAM ARE TELLING SORRY THAT THEY ARE UNABLE TO PROVIDE MY PRODUCT, VERY MUCH IRRESPONSIBLE.

Products used:
wireless gaming console

Thumbnail of user tomic5
2 reviews
50 helpful votes
December 4th, 2019

Stay away from the side. I wonder a wach they give me a second hand demis which band. So don't bay any thing.

Thumbnail of user noyonh1
1 review
1 helpful vote
December 9th, 2019

Daraz is the most disappointed Brand. There are so many Products are Bad, Humble and Fiasco. In my opinion it Deserve Zero star. Don't go there because there are so many bad things. Save money

Thumbnail of user mdashrafularifina
1 review
1 helpful vote
May 14th, 2023

It is the best site to buy the garments at very low price for nepal, vutan, india, burma.
You can buy garments for both man and woman.

Products used:
Girl cloth,

Service
Value
Shipping
Returns
Quality
Thumbnail of user shahiduli2
4 reviews
7 helpful votes
March 27th, 2019

I ordered a magic pipe that was supposed to be 50 feet long. Instead, the one they sent me is only 10 feet long. The water flow is also very slow. I can barely use it at al. My verdict is that this online store is not reliable.

Thumbnail of user taylorb158
2 reviews
3 helpful votes
March 27th, 2019

One of my bros bought a pant, but it was size was not even close to the advertised one. Returning it was more expensive than the product itself. So My toy soldier's is wearing it now.

Thumbnail of user robertb2390
1 review
0 helpful votes
December 10th, 2019

This is tha bad behaviour. Daraz product is low-quality shipping process bat. I can't this site. Bad site.

Thumbnail of user julyf2
1 review
1 helpful vote
December 5th, 2019

Daraz is the one of the bad site for product. Bad bad bad bad bad. Stay away from this site. Dont patches any product

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