Darylflood

I had a refrigerator delivered to my home by this company and the two thugs that showed up were unprofessional, used profanity and caused damage to my hardwood floors. When they installed the refrigerator, they covered up the damages with a mat in order to hide the deep scratches and cuts they caused. What they did next is something that is common practice with this company (I later found out). They had me sign a paper and folded it in half where I could only see a signature line and said, "Please sign here, its for the delivery of your fridge". When I asked for a copy, they told me that i had to call Home Depot because they had to turn in both copies. I then realized I was duped. These two thugs tricked me into signing the paper. Of course I complained about the damages and filed a claim through Home Depot. A guy by the name of Ron Wilson with Daryl Flood Relocation and Logistics called me the following week and said he was denying my claim because i signed a piece of paper where the two thugs made notes that I had prior damage. This incompetent person began to laugh and even used profanity and said he was denying the claim. I can't believe, even the employees at the office are scum! What this company does is illegal and If you look on Google, there are several similar complaints where people are frustrated over this company. The Better Business Bureau has also received several complaints on this company for using trickery and deceit where paperwork has been altered by their delivery people. I also have no doubt that most 5 star reviews written for this company are fake. Believe the 1 star reviews. DO NOT use this company. Home Depot continues to use them and do not care about the consumer.