• Deadly Girl

Deadly Girl

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Overview

Deadly Girl has a rating of 1.03 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Deadly Girl most frequently mention customer service, and tracking number problems. Deadly Girl ranks 47th among Goth sites.

  • Service
    5
  • Value
    3
  • Shipping
    4
  • Returns
    4
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Deadly Girl?
Top Critical Review

“Didn't receive my item”

Michelle A.
6/10/20

Ordered combat boots April 16,. Got tracking number and email saying they were shipped. No tracking update since May 9. It's now June 11 and still no boots. From the reviews I'm not seeing they probably will be junk anyway. I'm out $190 and from I'm seeing I won't get leather IF my some miracle they do arrive. I looked for reviews before ordering and couldn't find any so I just figured I'd take a shot. I've wanted these boots for over a year. Sure which I'd found this page before I ordered.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user michellea569
1 review
2 helpful votes
June 10th, 2020

Ordered combat boots April 16,. Got tracking number and email saying they were shipped. No tracking update since May 9. It's now June 11 and still no boots. From the reviews I'm not seeing they probably will be junk anyway. I'm out $190 and from I'm seeing I won't get leather IF my some miracle they do arrive. I looked for reviews before ordering and couldn't find any so I just figured I'd take a shot. I've wanted these boots for over a year. Sure which I'd found this page before I ordered.

Thumbnail of user heathers869
Heather S.
1 review
2 helpful votes
May 27th, 2020

Terrible. AWFUL customer service. I tried to cancel before they even shipped and was given the run around for days before they went ahead and just shipped it. Stolen designs (which I didn't realize at the time of purchase.) Jacket arrived and it was a cheap bulky knock off plastic version that hardly looked like the picture. No returns. Went to the thrift store. $50 down the drain.

Thumbnail of user sarahn1353
1 review
0 helpful votes
April 21st, 2024

They took £69 from me last December and never sent item. E mails bounce back and contact number no longer works. Robbers!

Products used:
None

Service
Returns
Thumbnail of user cynthiar824
1 review
0 helpful votes
April 25th, 2021

I've ordered through this place twice. 1st time was great so I ordered again, probably about 6 months later. 2nd time, I only received half of my order. It's been over 3 months and the other half is still nowhere to be seen. The web site says it's not even in transit yet. Customer service is not helpful and has been ignoring my emails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tiffanym483
2 reviews
6 helpful votes
June 22nd, 2021

I ordered a blouse from these jerks and never got a tracking number and when I asked for one they ignored me and said " it looks like its been shipped" I didn't ask that I wanted a tracking number. Called their customer service line and it was out of order which tells me they're a scam. Beware do not buy from these people they're a scam and won't refund it back

Service
Value
Shipping
Returns
Thumbnail of user beathes
1 review
0 helpful votes
September 13th, 2022
Verified purchase

I live in Norway. I ordered a dress almost two weeks ago. No info, I have no idea if it's been packed or shipped, impossible to log in and view the order. And still they keep spamming me with more emails that beg me to buy more stuff from them.

Tip for consumers:
Don't order anything from this company.

Products used:
None, haven't received the parcel.

Service
Shipping
Thumbnail of user suzannet567
1 review
2 helpful votes
September 21st, 2021

I paid for boots 3 months ago and I have sent numerous emails asking where they are they gave me a link to a tracking number that dosent work. Now they are just not replying to me! I bought off of Facebook and advise everyone to avoid buying off of Facebook and this company absolute disgrace! I am now going to consumer affairs!

Tip for consumers:
DO NOT BUY FROM DEADLY GIRL
OR FACEBOOK !!!

Products used:
Haven’t got the product !!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tanyac280
1 review
0 helpful votes
August 14th, 2021

I checked tracking and it stated it was sent to an address in NSW however I live in VIC. When I wrote to customer service they said the parcel has been delivered and I needed to follow it up. I contacted Australia Post and they said a few customers have had similar experiences and they believe its a fraudulent merchant.

Thumbnail of user mrsn17
1 review
10 helpful votes
May 31st, 2019

The items look nothing like the pictures! Cheap fabric and construction. They don't fit anything like what's shown on the site. If you read their return policy they state they don't accept returns for "low quality". That should be your first red flag right there. They don't stand behind their merchandise or accept returns because they know they are selling over priced cheap garbage & would be bankrupt if they did. BUYER BEWARE

Thumbnail of user fantat
1 review
4 helpful votes
October 5th, 2019

The cheapest material I've ever seen the zipper is cheap, and it smells, I'm also missing 2 items. This company is bad business. Not satisfied at all.

Thumbnail of user katheriney10
1 review
3 helpful votes
October 18th, 2019

This company is the WORST. Their merchandise takes forever to receive because it comes from china and when you do get the items, they do not take returns, they want you to buy another produce and they give you 50% off and they think they are giving you a deal! They items they sell are cheap and not even worth the cost that they charge. They are bad business all around! Stay Away!

Thumbnail of user jennya68
1 review
6 helpful votes
August 27th, 2019

Good gracious, I managed to read those three previous reviews before ordering something on Deadly Girl. I had that feeling something was wrong with their marchandise, and I finally found what.
They never told anywhere the clothes they sell on their website comes from other companies. I recognise them, such as Poizen, Cotyx, or Vixxen. This is a freaking good hint that they will send you crap.

Don't order anything from them. Ever.

Thumbnail of user chiarav1
1 review
5 helpful votes
September 11th, 2019

$ 60 for a very poor quality pair of boots that smell very bad. I think the plastic will be destroyed after a few uses. No possibility to leave reviews on their site

Thumbnail of user jennyt109
1 review
6 helpful votes
September 4th, 2019

Wow... I've never purchased anything from such an unethical crooked company. The only reason these people are in business is because you can't leave reviews on their site and their return policies are succccch BS. Sketchy. I attempted to cancel my order in less than 24 hours after reading the horrible reviews. It prompted me to check the item I purchased online. A leather jacket. Or at least so the title said. Turns out NONE of their items are leather. All made of plastic. But every item is titled leather. So, since I actually can't have PU in my home (won't get into that allergic catastrophe) I attempted to cancel my order. I called the customer service number at no avail and sent TEN emails over the course of 7 days. The first time they responded they called me by the wrong name and didn't address the issue at all. The second time they responded the only part of the issue they commented on was "you can't cancel an order if it has been over 4 hours since the order was placed"... 4 hours? What!? Suuuuuuper crooked company. Their policies are really messed up. Clearly just trying to get away with selling cheap stolen crap. Reporting them in all ways.

Thumbnail of user heatherb395
1 review
5 helpful votes
August 20th, 2019

The items are cheaply made and 3 sizes too big. Made in China and poorly made. The items you pay for and receive are nothing like the photo or description. Don't waste your money

Thumbnail of user kims625
2 reviews
12 helpful votes
August 21st, 2019

I ordered a top from DeadlyGirl.com. They had a phone number and satisfaction guarantee, so I took the chance. Wow, was that a mistake.

The first issue was that they immediately started spamming me multiple times a day. The first email said, "Please confirm subscription. You won't be subscribed if you don't click the confirmation link above." I didn't confirm, but got multiple spams a day, anyway.

Fed up, I tried calling them, only to be met with an unprofessional recorded message saying I needed to email. So - really angry, at this point - I did email. I complained about the spam, their unprofessionalism, and cancelled the order. They didn't reply to the email until a couple of days after, apologising for the spam, but not acknowledging the cancellation at all. I complained again, with no response, and four days later, got an email saying the order had been dispatched.

The item purchased was the "New Leather Buckle Long Flare Top". When it arrived, the buckles weren't leather, but cheap vinyl. I contacted them to arrange a return for full refund, as the product wasn't as described, and they claimed the product description said it was fake leather. They had actually CHANGED THE DESCRIPTION. I have a PDF of the page, including the URL and date, showing very clearly that nowhere does it say the leather is fake.

They relented, agreeing to provide a full refund. I sent the item with tracking, and it arrived at the owner's Kentucky home three days later. Two weeks passed, and no refund. When I contacted them, they demanded a tracking number - even though the owner received it over two weeks prior. I provided the number, and they told me I'd have to wait another 7-10 days for a refund. That's nearly two months from when I had the misfortune of ordering from them, and I still don't have my money back.

They don't answer the phone number displayed prominently all over their site. They answer emails days later, if at all. They sign you up for spam you never asked for. They will, unbelievably, change the description of an item, to avoid letting you return it. And most of all, they don't honour their satisfaction guarantee, found at the bottom of every page on the site.

They're unethical, and based on the terrible quality of the one item I did receive, there is no way it's worth the risk to buy from them.

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