Dealtz.com

I ordered from dealtz.com yesterday, and I recieved a call from a representative that left me a voicemail. I called back, a guy answered and asked if I could call back in 20 minutes because he is the only one in customer service. So I waited 20 min, and then called back, he answered again and said his systems were down and he'd call me back in an hour. I haven't recieved a call. I paid with card, my money has already been taken out. I'm really hoping this is not a scam, even though its starting to feel like one.

I bought a Simmons Beautyrest Mattress from the. It was the best deal I could find on it and it was delivered for no charge. I live in a somewhat remote area. There was a delay due to backlog and they offered me some pillows to apologize for the delay. I was concerned about making a large purchase over the internet but it couldn't have gone better. I would definitely order from them again.

Edit: Recieved Item today despite lack of shipping info... paid for a K2.0 550 and received a K2.0 400 a lower model than I ordered!...

I placed an order for a Keurig Coffee Machine Over a week ago. I got a strange phone call on Monday asking me for my shipping information from someone I could hardly understand. All of this information was provided when I made my purchase. I called to try and find out when my item was shipped... and have been told they haven't been told anything by the shipper. No tracking number, no answers, and its been a week and judging from the shipping date range it could take up to a month. Lesson learned: Order from a reputable company and pay the extra couple bucks. At least then I would already have what I've paid for. Never again...

I ordered a hydration vest with bladder included. I made sure my measurements matched the measurements they posted. I received the product and it fit perfect. I filled the bladder and it wouldn't even snap closed in the front. It was way too small with the bladder full. When I contacted them I was told it would be a buyer remorse return. I will have to pay shipping and a 25% re-stocking fee for their mistake! I have purchased many hydration vests over the years and measurements always include the bladder being full. I am beyond livid. This is a very dishonest company. STAY AWAY!

Awesome customer service. 24/7 and extremely low wait time to talk to an executive.