• DE iPhone Repair

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Overview

DE iPhone Repair has a rating of 5 stars from 1 review, indicating that most customers are generally satisfied with their purchases. DE iPhone Repair ranks 59th among Sell Cell Phone sites.

How would you rate DE iPhone Repair?
Top Positive Review

“This place seems to do a good job at fixing the phones they advertise being able to repair”

alex l.
4/11/16

It seems as well that anything other than the screen repair is outside of their expertise. My case was a little bit special because when they came to pick up the iPad, they thought it was an older version, and they don't have as much experience repairing the newer screens. They had to order the screen for this particular iPad, which only took a couple of days, but when it came in unfortunately the worker broke the fingerprint sensor on the home button. We went through multiple screens and multiple fingerprint sensor replacements and this took about a month. I had initially hoped to have all the repairs done within a few days so this was disappointing. Gary is the name of the gentleman that seems to be in charge of most of the operation, and when he is working he is consistently very helpful and considerate. There were a couple of workers at this location that did not demonstrate the same regard for customers as Gary. When I initially came to pick up the iPad a few days after dipping it off, the screen had been repaired but it was readily apparent that the fingerprint sensor was broken. I was quickly frustrated as the guy tried to tell me that it was broken all along and that I had brought in a non working fingerprint sensor. This was categorically false as I use the fingerprint sensor on a regular basis. Regardless of this unfortunate worker's disregard for honest business, I was able to communicate with Gary for the most part, and when it became clear they were unable to fix my fingerprint sensor, he went ahead and comped the repair of the screen of the HCQS.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user alexl93
64 reviews
15 helpful votes
April 11th, 2016

It seems as well that anything other than the screen repair is outside of their expertise. My case was a little bit special because when they came to pick up the iPad, they thought it was an older version, and they don't have as much experience repairing the newer screens. They had to order the screen for this particular iPad, which only took a couple of days, but when it came in unfortunately the worker broke the fingerprint sensor on the home button. We went through multiple screens and multiple fingerprint sensor replacements and this took about a month. I had initially hoped to have all the repairs done within a few days so this was disappointing.

Gary is the name of the gentleman that seems to be in charge of most of the operation, and when he is working he is consistently very helpful and considerate. There were a couple of workers at this location that did not demonstrate the same regard for customers as Gary. When I initially came to pick up the iPad a few days after dipping it off, the screen had been repaired but it was readily apparent that the fingerprint sensor was broken. I was quickly frustrated as the guy tried to tell me that it was broken all along and that I had brought in a non working fingerprint sensor. This was categorically false as I use the fingerprint sensor on a regular basis. Regardless of this unfortunate worker's disregard for honest business, I was able to communicate with Gary for the most part, and when it became clear they were unable to fix my fingerprint sensor, he went ahead and comped the repair of the screen of the HCQS.

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