• Denny's

Denny's

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Overview

Denny's has a rating of 3 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Denny's ranks 7th among Restaurants sites.

  • Service
    15
  • Value
    12
  • Shipping
    2
  • Returns
    2
  • Quality
    12
Positive reviews (last 12 months): 42.9%
Positive
3
Neutral
0
Negative
4
11
See all photos
How would you rate Denny's?
Top Positive Review

“Excellent food and service”

Wally T.
6/26/22

Denny's on 8243 S. John Young Parkway is one of the few that still has that old diner look and feel to it. Manager Javonne took my order and didn't miss a beat. One of the few managers that you see actually working. They were pretty busy on a Sunday but the crew pulled it off. Shout out to Katie in the kitchen who kept everything in order and cooked my food exactly the way I ordered it. The service was exceptional. Kudos to Javonne for a great job!

Top Critical Review

“I love Denny's but will never eat at this one again!”

Cheryl H.
7/28/22

My husband and I stopped in at the Dennys in North Platt, NE. Off Interstate 80. All the employees that were on duty (4 waitresses and the manager) were in the back/kitchen talking with each other! Dirty tables (7) that never got cleaned the whole time we were there! Customers were waiting for Togo orders, customers waiting to pay, customers waiting to be seated, customers walking away because they didn't want to wait anymore! The food was too greasy!

Reviews (45)

Rating

Timeframe

Other

Thumbnail of user wallyt14
0 reviews
0 helpful votes
June 26th, 2022
Verified purchase

Denny's on 8243 S. John Young Parkway is one of the few that still has that old diner look and feel to it. Manager Javonne took my order and didn't miss a beat. One of the few managers that you see actually working. They were pretty busy on a Sunday but the crew pulled it off. Shout out to Katie in the kitchen who kept everything in order and cooked my food exactly the way I ordered it. The service was exceptional. Kudos to Javonne for a great job!

Thumbnail of user cherylh1090
1 review
1 helpful vote
July 28th, 2022

My husband and I stopped in at the Dennys in North Platt, NE. Off Interstate 80. All the employees that were on duty (4 waitresses and the manager) were in the back/kitchen talking with each other! Dirty tables (7) that never got cleaned the whole time we were there! Customers were waiting for Togo orders, customers waiting to pay, customers waiting to be seated, customers walking away because they didn't want to wait anymore! The food was too greasy!

Service
Quality
Thumbnail of user jdd47
1 review
0 helpful votes
July 5th, 2022

Went to the Denny's/San Antonio Wonderland location on July 5th, was brought a menu & glass of water at approximately 2:18pm, server said he would return to take the order. There were very few customers at the time, however after waiting for 22 minutes decided to leave due to the fact that the server or his fellow servers ever followed up to take my order. This may have been an isolated incident but it does reflect on the quality of Denny's service. Check your videos for confirmation

Thumbnail of user lizl309
1 review
0 helpful votes
March 23rd, 2023
Verified purchase

Jamás regresaré aquí mal servicio la comida que pedí fue un sirloin steak y mi pareja fue un y bone meal los dos los pedimos well done y lo tuvimos que regresar porque estaban sangrientos. El de mi pareja lo devolvieron igual y el mío le dije que no lo quería por caripelao al desirme que ellos no podían hacerlo well done! El manager de turno escuchó la conversación de la mecerá y el cosinero y no salió a pedirme disculpa is okay! No vamos a regresar después añadimos dos cheescake y me los dieron plan. Nose qué pasó con ellos pero yo salía del trabajo y fuimos a cenar por mis 40 años y pase una mala experiencia no les pongo las pruebas del steak por que la mecerá se lo llevo! Y cuando pague les pedí el recibo y ella lo rompió y lo voto mala educación de los empleados de este restaurante

Thumbnail of user nevaew
1 review
1 helpful vote
November 21st, 2022

I'm a regular at the denny's in Middletown ny store #8169. The managers are rude, they treat there employee like they are not human. It's disturbing to the point that I will no longer go there after I seen how my server leta was treated on Nov 16,2022. She was crying and upset about something to do with the job the manager was very cold and very dismissive and rude to her. Leta is one of the best servers in denny's and to be honest I've seen her more times then I can count run the store by herself jammed packed and the manager Gee Gee just do this do that acting like leta is not doing enough when. Really she's doing everything and handling great. So Norene The GM and GeeGee should stop taking advantage of the good workers and realise everyone is human and no one should be treated with disrespect under any circumstances. Shame on them

Service
Value
Quality
Thumbnail of user susanb4703
1 review
0 helpful votes
August 28th, 2022

We just ordered food from Denny"s for delivery so frustrated foods are freakin cold. Pancakes, crepes, hash browns, egg, cheeseburger, steak. No wonder why my husband hates them. Never again.

Tip for consumers:
Do not order for delivery.

Products used:
Denny”s

Quality
Thumbnail of user teresak310
1 review
0 helpful votes
October 17th, 2021

Wow! I saw the picture on Denny's menu and my mouth drooled! It looked delicious and when it came I was not disappointed! The beef patties were juicy and thick, hot off the grill. The double cheese had melted right into the cracks. I had a hard time wrapping my mouth round it. Thank goodness the fluffy bun squished down so I could eat it. It was a 3 napkin burger!

Tip for consumers:
Questions

Products used:
Food

Service
Value
Thumbnail of user gabbym64
1 review
0 helpful votes
December 30th, 2022

I have been frequenting Denny's for more than three decades! Thousand Palms Denny's friendly and warm environment sets them apart from other competitors. With a All Hands on Deck approach from Perla in management department to service waitresses/waiters such as Eva, Monsarat, Aaron, Nathan, and Eleana. Denny's has consistently upgraded their menu to take ALL meals 24/7 to the next level. Without losing sight of their signature flavors. -Love Gabriela Mitchell

Thumbnail of user aimees162
1 review
0 helpful votes
November 4th, 2022

So far, I have had good experiences eating here. I also like that it has a wide variety of selections to choose from and long operating hours.

Thumbnail of user deniseb1883
1 review
0 helpful votes
May 17th, 2023

I wish I knew about the animal abuse.pigs in gestation crates...what is wrong with you people...sure eat at Denny's and you can have hot cakes with a side of animal abuse

Thumbnail of user abrahamg1983
1 review
0 helpful votes
May 13th, 2023

My server Jess did a great job! Food was hot and ready as asked!great food better service I will def be back

Thumbnail of user amandat156
4 reviews
0 helpful votes
June 22nd, 2022

Free Birthday breakfast for my boyfriend, him and I went to Dennys today to celebrate his birthday it was a nice day. The server was nice and had all our stuff out on the plates within 15 min the location on Hilltop in Redding it's clean and they didn't have strawberry syrup I asked and the waiter was nice he found some strawberry smoothie stuff they use for there drinks and it tasted really good on the pancakes I bought and I bought the side fruit bowl was good and light. He had a Dennys grandSlam and we both had coffees.

Tip for consumers:
Accumulate points and earn free food on there app and sign up for thete club on the app.

Products used:
Food

Service
Value
Quality
Thumbnail of user shielal14
1 review
0 helpful votes
October 13th, 2022

Wonderful way to start our day headed to Denver. Been away from Ohio since April, honestly best pancakes ever Pumpkin! Keep up great service

Thumbnail of user aidaj16
1 review
0 helpful votes
May 18th, 2022
Verified purchase

Great service, good food, i will continue to come here and bring my friends and family, they have also food for heart healthy diet.

Thumbnail of user johnp5877
1 review
0 helpful votes
November 15th, 2022

Its the holiday season and they now have the pumpkin spice pancakes. Here in Fort Myers the service is great, fast and very friendly. Especially when I bring the children in after Church. All the help in there is great. Especially Jennifer P. Since she loves the young children. This in one of my go to restaurants with the children.
Great Food and Fast Service! JMPjr. Dennys Restaurent #7030

Service
Value
Quality
Thumbnail of user mayruthh
1 review
0 helpful votes
January 22nd, 2023

Both my husband and I go to Denny's in Los Lunas of New Mexico. Hostess Trisha Jolly has served us many times and we sometimes ask to be at a table she served and she is the best hostess in the many years we've been going there. And the food is just incredible! We love the everyday breakfast which helps our budget.

Thumbnail of user d.a3
1 review
0 helpful votes
March 20th, 2023
Verified purchase

Received excellent service at breakfast. My favorite breakfast place. Brittany A, kept a smile on my face, and she seems to have a great repore with all customers.

Products used:
Food

Thumbnail of user rosah108
1 review
0 helpful votes
June 7th, 2021
Verified purchase

Bad Food and Service!
It took forever for them to give us a table, they just kept ignoring us.
Finally we got a table, waitress took our order for drinks, coffee with cream and water No ice.
We got coffee, ICE Water, no sugar on table we used sugar from another table, no cream, no silverware we used the water straw to stir the coffee.
Any way She came back my daughter ordered steakhouse deluxe bowl and I ordered the prime rib Cobb salad.
Well she came back a little to fast with the order, guess what it was almost cold like they just put it to warm up and my "PRIME RIB" tasted awful! And smelled awful too.
I took me like 5 min. To get a hold of the waitress, no like they were busy they had only 3 tables with customers.
When I told her what happened and she didn't even offer an apology. I told her I didn't want the beef that tasted rotten and smelled awful and her answer was REALLY? They make everything fresh. FRESH! My beef was cold how it was it fresh.
She went back to the kitchen took the beef off and brought me th he same Salad and told me that she out a little more lettuce where the beef was. Also no avocado or the sticks the ones they put instead of croutons.
Any way when she gave me the ticket and I went to pay I was expecting that she take the charges of the beef, guess what nope! I had to pay the whole ticket when I ask her why she was charging me for the beef, she said, well my manager is not here and I can get in trouble if I don't charge you for it.
Come on! Who leaves a restaurant unsupervised a least they should have an assistant manager or some one that can take care of a situation like this.
Well I paid everything but for sure we are not coming back to this location ever!
Does that look fresh to you?
By the way I didn't eat the Salad.
My Salad didn't had what is circuled and the second picture shows a big chunk of old lettuce.
And I tipped the waitress just because I felt sorry for her been there.

Tip for consumers:
Don't Stop @ this location

Service
Quality
Thumbnail of user judyt402
1 review
0 helpful votes
January 6th, 2022

Had a wonderful lunch at Denver's in Medford Oregon. Staff was great, wait was short and food great thanks

Service
Value
Thumbnail of user sh675
1 review
0 helpful votes
August 21st, 2022

My husband placed an order for Denny's through DoorDash. The drivers kept changing and the order never got picked up or delivered. Husband decided to go to Denny's to pick up the order and they refused to give him the food he paid for. They then refused him a refund. DoorDash also refused to refund for services paid for but not delivered on.

Tip for consumers:
Go back to supporting resturant not on DoorDash or UberEats

Products used:
None never received

Service
Value
Quality
Thumbnail of user claudettes61
1 review
0 helpful votes
February 5th, 2023

Jst waited almost one hor to get served...pancakes were horrible...tough pancakes? HOW DO THEY DO THAT?Like eating slabs of rubber...last time I go there...

Thumbnail of user chuckt103
1 review
0 helpful votes
May 6th, 2022

Slow service food was cold and over priced! Stay away from flying j dennys in haw river North Carolina!

Thumbnail of user joanneg444
1 review
0 helpful votes
August 14th, 2022

My husband and I went to the Denny's in Garner NC. The Manager Regina seated us and took our drink orders and brought them to our table. Within a couple of minutes Makayla P came by and took our food order. We had our meal in about 10-15 minutes. The service here was excellent, Makayla was very professional, kept coming to our table to see if there was anything we needed. Regina also came by our table several times to see if everything was okay. I would recommend this location to my friends and would come back again.

Thumbnail of user thereveredgamers
1 review
0 helpful votes
April 22nd, 2023

I was there with my friends. My buddy asked for wings and they forgot he existed. He didn't receive food until we were all done. Also she asked three of the five of us if they wanted refills. We weren't good enough apparently. Won't be coming back

Thumbnail of user elviraa17
1 review
1 helpful vote
July 20th, 2021

I just got home from this place. I was there a little under one and a half hours. I had my twins with me and they ordered off the child's menu and I ordered a small steak with a salad and fries. 50 minutes later the waitress brings the kid's food and tells me my salad is coming soon and I said can you just bring the steak too and she said I did not order a steak for you. I said just cancel my order as we have been waiting long enough so I sat there while my kids ate, told the manager I would like to pay for my kids since my steak was never ordered. She did not charge me for kids as they eat free so that is the one star. I cannot believe I am typing this now- be warned. Horrible experience and a waste of my time! Denny's on MOntwood in El Paso, Texas

Tip for consumers:
Bad service and manager could care less!

Products used:
I just got home from this place. I was there a little under one and a half hours. I had my twins with me and they ordered off the child's menu and I ordered a small steak with a salad and fries. 50 minutes later the waitress brings the kid's food and tells me my salad is coming soon and I said can you just bring the steak too and she said I did not order a steak for you. I said just cancel my order as we have been waiting long enough so I sat there while my kids ate, told the manager I would like to pay for my kids since my steak was never ordered. She did not charge me for kids as they eat free so that is the one star. I cannot believe I am typing this now- be warned. Horrible experience and a waste of my time!

Service
Value

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About the business

Want breakfast for dinner? Milk Shakes in the morning? Delicious hamburgers, handmade sandwiches, fresh salads and more anytime 24/7? You? ۪ve come to the right place. Welcome to America? ۪s Diner.

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