Desert Mart has a rating of 1.6 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Desert Mart most frequently mention customer service problems. Desert Mart ranks 415th among Ecommerce Tools sites.
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I want to share my experience with desertmart...I ordered many times from other store...But i got original and effective from Desertmart...I'll reorder with you next time...Thanks for your quick service and support. Best Regards, Jameela Alketbi Aziz
Be careful,this web site is fake and scam.Once you buy something you cant get money back. Don't buy from here. Report to police.
I paid for one items, more than 8 month, till now not delivered even not reply to my message, they are just earning money.
It is more than 2 month I can not get my order, even they are not responding my several mail. Don't trust to them...
Be careful,this web site is fake and scam.Once you buy something you cant get money back.
Don't buy from here.
Report to police.
You pay an item they don't send the products. Then they say that the delivery cost is more then they say on the website so they say that you have to pay more or a refund. I said i want a refund and it's more than 2 months and i am still waiting for my refund. And they lie that they send an email and i even checked my spam but nothing. And after my last email they don't even reply back. Don't buy anything from this site. You pay and get nothing, no items. I am really disappointed.
Tip for consumers:
I am disappointed in this company. They cheat people.
Products used:
Nothing, because they didn't send my product and allso didn't give my refund.
Wrong delivery... banned medicine delivered... nothing exchange... nothing refundable...daily drama courier on the way... or give your bank details etc. Kindly all save your time and money from these fake fraud shameless people... totally fake fraud 100 %.
This is now honestly the most pathetic delivery service I've ever experienced in my entire life. I placed my order on the 6th of October and was informed by their customer service team multiple times that my shipment would arrive in 10 working days which guess what 10 working days later and still nothing has been sent. At this point it's even a lost cause to enquire about the package since an automated response gets sent to you all the time. These people will rob you of your money so if I was you I would order from them at own risk.
Tip for consumers:
These people will rob you of your money DON'T ORDER FROM THEM!
Products used:
Rosemary oil
I ordered on the 29th of April up to now there's no delivery, they don't pick my calls I have been sending emails to inquire about my order but there's no accurate respond just an automated email sent back to you over and over that order will be delivered in 8 to 10 days; is now 23 days since I placed my order no delivery. Desertmart is a criminal cartel nobody should do any business with them!
Products used:
Perfume name: Shades of Blue
Ordered some supplements from them. No email of confirmation, nothing. Just taking the money. Eventually I contact them asking for some explanation, they said the item is not in stock, and if I want a replacement or reimbursement. I said my money back. Is been 2 weeks, no news from them, no money back. I want to inform the authorities, as is a relatively big amount. Any suggestions?
Its been 2 weeks and i haven't receive my order. They're not responding to my mail for the order status. I even requested to return my money back still no respond from them. This useless company should be reported as fraud.
It's the worst shopping experience at all
Don't buy any thing from desertmart
They sent to me an expired items, they didn't answered me, no answer no return no refund
That are the worst service at all
Products used:
Worst service at all
My order been placed at this filthy website 1 weeks ago and zero communication from their side. Once you pay for the product this website turns into a ghost & you will never see your product or your money again. Replace even your card if you're one of those unlucky people who got your self into this trap. I sent them numerous emails- nothing! I don't know how other people here who got scammed have got this website's number but i couldn't even find one. #desertmartSTINKS
I have order a vitamins package. Never receive an email with details but at least I have a screenshot. They have charge me but I didn't receive the order. Tried to contact them multiple times via email and phone, they never ever answer. At this point I don't know Desert Mart is a fraud, if I have been robbed by them or if I will receive my order one day. Feeling cheated
Tip for consumers:
I think Desert Mart is a fraud.
Will suit them if they don't answer or send my order!!!
Products used:
None as I didn't receive them !!
I ordered one office furniture, and they send me fake item and now not responding. I have alerted the authority too howver want to post about their fraud so that others can be saved from their fraud
Tip for consumers:
This is fraud website as they will not refund you for fake product and no replies from their customer service
Products used:
Office Furniture
Ordered 1 bottle of gluta throne on august 20 and said it wil be delivered within 7-10 days, it costed me 494 and I paid through debit card till it didn' reach to me, no emails, no reponse nothing..
I did order more than 11 days and till now didn't received, and I ask ti cancel but nothing
Really I am upset and this fast and last time to deal with them.
Bad bad bad seller
My cosmetic took 3 weeks from USA but did arrive in good condition and as described. Their communication is poor though.
Tip for consumers:
Check all quoted delivery times and be aware that most products will be shipped from overseas with perhaps 3 weeks delivery
Products used:
Cosmetics
These scammers should be prosecuted for fraud and fake items, whatever they sell is fake. DO NOT buy from these cheaters. I bought a bottle of Testoultra only to find out they delivered fake dangerous junks which I had my blood pressure risen after taking one pill. They are all time high cheaters.
Tip for consumers:
Bloody cheaters from dessert mart
Products used:
TESTOULTRA
I have Ordered some supplements from them. No email of confirmation, nothing. Its been two months i am waiting for my orders. Tried contacting them but nobody answers the phone.
I ordered in April 22, and I didn't receive my order until today (June 14).
I keep sending them emails without any benefits.
They told me you will receive your order within 8-10 business day, then they told me you will receive it within 3 days, after that they stop answering me.
I highly don't recommend it at all.
They will steal your money
I have done order in last week and after 2-3 days chat option was showing but after 3 days option was disappear. They even didn't reply multiple emails. Its now 10 days but in a tracking still showing same sentence like first day of order. I cant believe that what they are doing in such website store and scamming with peoples. Please don't order from this website
Tip for consumers:
No but i will do my best to take my cash back
Products used:
NDD spirometry spirette
This is a scam website (DO NOT ORDER from them) they take your order and send you confirmation, but it will never arrive. No phone number, tracking or customer chat does not work. Only email address with a generic reply "your shipment will be delivered this week".
Products used:
Nothing since I didn’t receive my shipment
The worst experience ever it has been a month now and still no delivery yet and ignoring my emails wish I knew about it before
Terrible service! Zero star is more accurate. Less than half refund returned and no delivery. I have been chasing them for over 3 months, in response i got false assurance of "we will deliver this week" and of course no delivery - no refund and now they are ignoring my e-mails.
Save yourself the trouble and use a better supplier like desertCART
It also appears that most of the positive reviews here are generic and fake.
Never buy from this website. They are cheaters, after buying anything from them we need to chase them for our order. They never refund your money in case they delivered wrong item to you
Tip for consumers:
Dont use this website
Products used:
Cosmetics
Don't pay for them any money they don't give products or refund, tried to make complaint they aren't registered in Dubai or Ajman take care
Tip for consumers:
They dont even answer
Not registered in dubai or ajman
Products used:
I didnt even recieve
Very fraud.I suggest to all don't buy any product from these frauds...IAM unable to get my order and no idea ro whom to call.sent many complains on given e mails...no reply rikk date
We are based in the UAE but the delivery of our products are not limited by our national boundaries. desert mart offer these products to different countries. Once you place an order you can either contact us on one of the numbers provided on our site or else you can wait and our customer service team will be in touch with you in order to get a confirmation from you.
When items need to be changed, before they reach you if you want it done, you can give us a call and we will process the new order for you or if you have received the article, you can return it in 3 days if it meets the return policies which we have stated and if it is in the same condition and with the original packing intact.
Desertmart offer over 1000 products from eye creams to creams which help reduce dark circles, we offer supplements for male enhancement as well as breast and butt enhancement or even vaginal tightening creams. Our products include skin revitalizing products, hair masks, arm shapers as well as bath products and scrubs. We offer weight loss products, products to decrease stretch marks. We offer deep conditioning products, lightening creams, corsetry products and more.