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Design Dua has a rating of 3.49 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Design Dua most frequently mention customer service, perfect condition, and quick shipping. Design Dua ranks 14th among Baby sites.
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170 reviews
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My daughter-in-law wanted this for her second pregnancy but now really need it for her third. With 2 small boys, it will be super helpful to carry the bassinet from room to room. She loved the pink weave for her soon to be arriving daughter. It was everything she wanted. The basket is beautiful. Sheets were ordered as well and came first. I was concerned that the bassinet would arrive after her shower. I reached out to customer support and it was delivered in plenty of time. A wonderful gift and wonderful experience.
I was shipped a dog bed that had no cushion in it. They no short of called me a liar and offered NO solution unless I wanted to file a fed ex claim. I have no clue if it was fed ex or their facility that is at fault. I purchased many other items from them in the past and honestly feel like they have a decent product but way over priced. The only reason I purchased this new dog bed is because it matched my other dog bed in my bedroom. After this never again. To spend $155 on a dog basket with not bed is obsurd and then to be treated like an idiot for contacting them is beyond ridiculous. On top of this I contacted them on the day I received the bed and I"m writing this review a day shy of 2 weeks later because it's taken them this long to deal with the issue.
My daughter-in-law wanted this for her second pregnancy but now really need it for her third. With 2 small boys, it will be super helpful to carry the bassinet from room to room. She loved the pink weave for her soon to be arriving daughter. It was everything she wanted. The basket is beautiful. Sheets were ordered as well and came first. I was concerned that the bassinet would arrive after her shower. I reached out to customer support and it was delivered in plenty of time. A wonderful gift and wonderful experience.
Products used:
Bassinett and sheets
Not only Design Dua has an exceptional handmade very high quality product yet also their Customer Service is absolutely wonderful. I had some delivery issue with my order due to the shipping company had had mixed up my home address yet the customer care team was so helpful and supportive through the process of recovering my items. Design Dua is very responsive, helpful, professional company, which takes care of their clients in every aspect of the business. I personally can't be more happy and satisfied with my order and would highly recommended this business to everyone!
Products used:
Traditional market basket, Bucket basket, Dog bed
I bought this bassinet for our living room since we spend so much time there with our newborn and I wanted something that was beautiful and functional for the space. I am so in love with this piece, it shipped so quickly and came exactly as pictured. I've gotten so many compliments on it from friends and family and the best and most important thing is my daughter seems to really like it and naps in it beautifully.
Highly recommend.
I wanted something that had a designer feel with a warm touch. The materials used and the design itself was unique to Design Dua I had not found anywhere else.
My mother bought us a Moses basket (which we now realize is apparently called a bilia bassinet) for her new grandchild, and my wife and I struggled to put him in it because the walls would scratch his head. After some searching, we found this sheet and decided to give it a shot. It arrived very quickly (almost a week before projected delivery), and it perfectly fits over the entire basket and pads its walls so that he won't rub his head against the rough sides.
Its the only place we could find online that had what we were looking for.
It was exactly what we were looking for to protect our baby boy from hurting himself against the walls of his Moses basket.
Beautiful pieces! I don't just love the aesthetic of these pieces, but also how easy it is to maneuver in our small space. Quick shipping and so thankful because baby arrived earlier than expected! Easy instructions - I was able to easily put together the stand by myself, while 9 months pregnant.
Great reviews and the quality looked unmatched to other for the price point. I chose Design Dua over the Stokke mini crib!
It wasn’t a bulky furniture piece, which was important considering our small space. I was looking for functional pieces.
It asked me to review the website after ordering, as for that I liked that the cart kept the items when I left the bowser. As a busy mom it took me a few days to place the order lol
I also loved how simple the website is, and the detailed photos, descriptions and FAQ's.
As for the doll bassinet, it's so cute and beautiful. The brand tag wasn't sewn on centered though so that's annoying for my brain to process every time I look at it.
Such a beautiful basket! The pad is also very comfortable. I would absolutely order again or as a gift!
Looks exactly as pictured. The bassinet is beautiful and very well made. The bedding is super soft too.
Shipped quickly and looks great in my nursery. Great & quick communication with customer service.
I absolutely adore it! Can't wait to start using it once baby gets here.
I wanted to write this review because the other reviews on this site nearly deterred me from purchasing from Design Dua so I want to provide a counterpoint. I purchased the Moses basket & changing basket combination along with the stand and some extra sheets. My items just arrived, so haven't used with baby yet, but they are well made and beautiful. With the liner in the moses basket, the inside of the basket is very soft. The leather color is as pictured. My order shipped super fast - much faster than I was expecting. I ordered on a Thursday or Friday and everything arrived just a few days later on Wednesday. I was so pleasantly surprised! The prices were very reasonable for handmade products. The company has many positive Etsy reviews which is what eventually swayed me to go ahead with my order but I wanted to leave a positive review on this page.
Tip for consumers:
Buying a combo gave me great savings
Products used:
Moses basket, stand, changing basket, sheet, liner, pads
I have had my eye on Design Dua baskets for some time! The colors are vibrant and the story behind the product speaks to me. The basket I have is top notch and will be a part of our family for a long time. The staff is always helpful with any inquiry I make. The shipping was faster than I expected and I was delighted to present this as a gift and see how happy it made the family! Highly recommended!
Hands down, our favorite item for our littlest love. It was easy to assemble and beautifully made. One of the legs was slightly scratched (but it's the one that would face inward). Didn't know the tan brown leather would look soo orangey but still very nice.
I wanted a bedside bassinet that matched our bedroom and this was perfect!
Someone recommended it.
I ordered a pet bed for a 30" donut cushion. The basket is just beautiful and arrived in perfect condition.
The weaving is tight, true to form, and a fresh blonde color. The bed I had fit into it perfectly and it looks SO much nicer than just the cushion alone. Shipping was a snap. The basket arrived from Ghana in less than a week! Everything was easy about the purchase and I will no doubt be back for another bed!
The design and the quality of work (from the pictures) looked really nice. Great idea to make a basket to fit existing cushions! AND, we liked the idea of helping the ladies in the communities of Ghana get a toe up on their weaving business.
Great design and beautiful product.
Very satisfied with our beautiful bassinet. Did not come misshapen and was well packed. The instructions for putting together the fixed stand were not entirely clear, but was able to manage putting it together by myself. We have ordered more waterproof mattress liners since one is not enough when dealing with blowouts.
Thank you for helping arrange shipping to Qatar, despite not being able to select the option initially during checkout. We appreciate it a lot and look forward to receiving our dog bed <3
Not only did we have a very fast delivery but I'm in love with the products! I cannot wait until our little boy is here to put them to use!
I’ve heard so many great things about Design Dua and wanted to ensure I had the best quality for our baby.
I loved the style of the bassinet and knew I needed the matching changing basket.
Easy to order and like that I got free shipping on this expense item. Do not like FedEx they gave me 3 different delivery days.
This is my 3rd time ordering from this company. I have ordered Moses baskets for my sister and 2 close friends as baby shower gifts. The craftsmanship is the best I've seen and the patterns and colors are absolutely beautiful. I looked at a lot of different stores (local and online) before landing on this one. I was a little hesitant to buy at first because it's not local and I didn't know what I would end up with, but I'm happy I took the chance. Each time I received my order during the estimated delivery time and it was well packaged. This is now my go to store for baby shower gifts and I've pretty much earned the reputation of being the "basket lady" amongst my family and friends. They all loved their gifts and thought they were very unique. I can't wait to buy one for my next child!
I am so disappointed in Designdua. A changing basket was purchased via my baby registry, and because it was a gift was not realized to have been stolen until 6 weeks after it was purchased. I loved the basket so much, and this is my first baby. The customer service team was extremely untimely. I had to reach out numerous times, and when they did finally get back to me they basically told me that they wanted nothing to do with helping me. Route, the insurance that the gift giver paired extra for, only covers the first two weeks, which I'm sure 9 out of 10 times is outside when most recipients of gifts finally feel comfortable enough asking the gift giver to track the package as it's rude. The care team had absolutely no care for me even though it would have been so simple to send a new basket. I have no respect for the way they handle business now. Might as well have gone to a large company if I wanted to be treated like just a number.
The changing basket is stunning and sturdy. It comes with a great liner and cover, both of which are soft. We're excited for how this is still practical as a changing pad while all-around gorgeous, sustainably sourced, and ethically made, unlike other changing pads out there.
Very quick shipping and perfectly packaged. The bassinet is absolutely beautiful and well made. The craftsmanship especially on the leather handles is impeccable! I can't run out of incredible things to say about this purchase. I am a very happy customer and can't wait to take pictures of my LO in it!
The cuteness! Can't wait to see my newborn in the bassinet and changing basket when he arrives.
Looks comfortable for baby
We had a small hiccup with our order and they responded to the email super fast and determined a replacement was needed and then shipped a new one out that very day. The customer service was excellent and they were very kind. The bassinet is absolutely beautiful. I would buy from this company again
Great experience. Ordering was easy to navigate and the product shipped quickly and in perfect condition.
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Sorry to hear that you are upset but you are misinformed. It definitely costs a lot to ship to Hawaii. You can check this yourself by creating a label on any courier website. All mail to Hawaii requires air transportation and the cost is very high. We only charge a fraction of what we pay for shipping. Your perception is very incorrect.