Design Proficient

I have two words that will help you when deciding whether or not to do business with Design Proficient; RUN AWAY! I spent over $1k for a website and logo package, it's almost 2 years later and I have ZERO to show for my investment. From my results I can speak with certainty that this company will literally take your money and leave you like an orphan along the side of the road. Be wise and avoid giving them your hard earned money!

I had the honor of working with Harry Anderson and his head Mr. George Clapton. George is a kind & understanding man. He listened to my needs concerning website updates and was able to assign these change requests to Harry Anderson. I had extensive discussions with George. He is a professional and I want to thank him for his follow up. Harry was kind and patience with me. We had countless e-mails and he responded efficiently & quickly to all correspondence. I thank both George & Harry and would highly recommend them.

From the beginning, it was a hassle. They constantly asking for more cash, debiting my card without my authorization, they never do the corrections as per instructions. A real nightmare. They say they are located in San Francisco, which is NOT TRUE, they are located somewhere 12 hours after Central Time. We purchase an editor package, the product they deliver a kindergarten could have written it better. Just Awful.

After paying nearly $5000 over 2 1/2 years I've given up. This company is fraudulent and a total scam for sucking up money. The website was never completed. A total waste of time and money. Learn from my mistakes. Run!

This company borders on the fraudulent. They will promise certain services for a specific cost and assure you there will be no more fees. This is untrue. We are using another company and are unable to get our domain released in spite of just renewing it for 5 years. Dexmedia released it for no charge but Design Proficient won't release unless we pay 299.00$. I can not encourage anyone enough to check this company out with the BBB. They have an F rating with multiple complaints.

We have received a few other complaints about scamming from this company. To report scamming activities, please visit website of: Internet Crime Complaint Center IC3 and the Better Business Bureau (BBB) in the Bay Area. They have a straight forward reporting channel.
Together, we can stop fake companies from stealing more money out of the consumers' pockets.

They are only interested in taking your money - there is no website developing going on. They charged my card without asking me and then denied it. I should have looked at the reviews here.

If it's too good to be true then it's probably a scam. Stay away. Google ads should not be selling ad space to these crooks.

I was told over and over as well as in writing and on in contract that if I am not 100% satisfied with their service it is a 100% money back guarantee. All lies and redundancy. My project was passed off to over 4 individuals that kept requesting the same information that I had already given. From the beginning it was a hassle, constantly asking me for more money and debiting my card over 2,000 with out my permission. I am still waiting on a refund of $2,000 that they are now refusing and no web sight. As for the non completed wed content, misspelled words and poor grammar. Yes they use different names and locations.

I have unfortunately haven't done my due diligence and went ahead with the purchase of an eCommerce website. This company is not based in the US or UK. If you send them an email with read ticket it will come back with a time zone of Pakistan/India.

They are incompetent, have not got a clue about websites.

They have taken the money never provided an invoice. Somehow I have managed to get back £200. I am taking legal actions and try to find these people / to get their websites closed.

Been using auto ship for a couple years now for Life's abundance dry cat food. Very happy with their product and their service. Would recommend them to others

In the beginning they created a logo for my wife's blog for $700.00 dollars, and then wanted another $1,000 dollars for the copy write contract and 2 year maintenance agreement. They designed the logo and gave some template for the blog and never went live. We kept requesting the contract and never responded and wanted more content and pictures. We did not because I'm positive they would have asked for more money without the Copy Write contract.
Unfortunately my wife's dream of a great food blog that could help many people overcome health issues and general well being, is now just a bitter mistrust with a hard lesson learned.
I want other people to not fall victim to unethical business practices and people.
If anyone every puts a high pressure sales for money, BE AWARE make sure you get everything in writing before hand those contract hold people accountable on both sides.

My website design has improved a lot and thus good progress in overall business! Yess John took me through every step and process of the website creation from logo concept/samples till order form integration.
Also Showed me the different websites that Design Proficient Company had done in the past. They also come up with so many creative ideas to increase website traffic and improve rankings!
Definitely recommended! A Big YESSS XD

They stole our money! Had a website being created since 2019! They claimed people died from COVID and blah blah blah. Went ghost for about a month. Now they don't want to refund. Wasted time, money, and tears. Daniel Smith, Alex, Brad, Ethan, and Shawn... all Indian scammers with American sounding names. DO NOT DO BUSINESS WITH THESE PEOPLE!

Contracted for a fairly large project in May and agreed each time they asked for more money. 6 months later they could not complete the project and said they had processed a refund. It never came and they said there was a "problem with the merchant provider" and they would send screen shots that the refund was processed on their end. They never sent anything and I finally went through the credit card for a chargeback.

They didn't deliver what they promised and they refused to refund me. Customer service was mediocre and I was contacted twice to change their review "because it might drive potential clients away" but they refused to help with the issue. Be aware that the website they create for you will have viruses and many hidden fees. If they promise you a manual that will let you modify on your own, be aware that it in fact will not allow you to make many of the changes unless you understand special coding which you then end up having to pay them to handle the modifications. They were a nightmare to work with. Please do thorough research if you really wish to test them out.

Last year I purchased a logo from Design proficient for my brand and it was awesome, so I decided to get a web design for my brand as well. Really, they done an excellent job. Now, we are working like a partner currently they are looking my website's SEO and Social media. Great service with outstanding online support.

It's been over a year and I still don't have an operational website! You have to really stay on top of them and don't count on any timelines they give you!

Design proficient is a great company, been dealing with them also a year now. Jay is very special, always pick up my calls when I need him the most and he attends to my needs at a timely manner. My new business Is my baby and it has very stressful for me and I'm Glad to have a reliable company to put me at ease. Thank you Jay Anderson for help and being patient with me.

Don't believe all of the fake 5 star reviews they have relieved here as these same reviews have been found posted online for their other scam companies such as:

- Octalogo

- The Pro Designers

- Logo Experts

Design Proficient operate under many different domain names and post up lots of fake positive reviews, when they get a lot of negative reviews they simply change domain and operate under a new domain name.

Do not get scammed like so many other people have.

designproficient.com.au is nothing but a scam!

When I first spoke with them they seemed all nice but that is only until they get your money, once you pay them their customer service goes down the drain.

They claim to be an Australian company but yet could not provide me with their ABN or ACN and the address they have on their website is a virtual office located in the city which does not exist.

Seems that design proficient have scammed other people according to other negative reviews I have found out about them online.

Stay away from these scammers.

This company did a horrible job for me. They never competed my site, bringing my online business to a complete fail. They never returned my money. This company is a complete scam job and they do not give refunds. They are thieves and scammers. Do not fall for the hype. Call the BBB and see their true rating is an F.

I spent over $2000 they just keep charging your bank account without your permission. They're using the other websites pictures. They're not in US or UK. They're from India. All of them

I have working with design proficient for last few months and they have treat me like family. They provided me more than 10 web design reviews with custom changes in each. Now, Finally me design is completed and looks amazing. Great work team for all the efforts and support.