DIFFERIO

This company has 3 issues:
1. Their sizing is just wrong
2. Their return process is terrible (a death wish for a mail order clothing company)
3. They lie about returns or sell used clothing or possibly both

It's also impossible to call them as they have no phone number and everything has to be done via email.

TERRIBLE customer service. I've worn the same shoe my entire adult life. The shoes sent by Differio were too big, yet my normal side. I tried returning them for a smaller size (shipping them back at my expense) and they claim the shoes were dirty from being worn outside. I wore them for all of 2 minutes in my living room in front of my spouse before putting them back in the box and sending back - in the exact same condition they were in when received. This company either sent used shoes to me or is lying about the state of the shoes because they don't want to process returns. I also ordered some sunglasses that didn't fit.

BUYER BEWARE!

I ordered pants and a pair of shoes. The delivery arrived fast and was shipped from New York. The pants fits great and it's amazing quality and made in USA. The shoes were French Palladium brand. Service and packaging was top notch. I'm a satisfied customer.

In love with this shop! Recently bought a jumper and trainers before going on holiday. Both looked as expected from the picture online so no disappointments here. My only complaint is paying customs since I live in London but that's out of their hands. Too bad they don't have a shop in the UK yet or else Id buy more!

I got package from Differio and I am so happy! I got a jeans, tshirt and jewellery. It is amazing! I am from France so took long to get package but this not Differio fault. USPS lost the package. It was problem to track it but this is all USPS mistake! This is not first time I had same problem with USPS at another shop. I can not believe it. Differio help me best they can. May be UPS is better for next time….

The pros of this store is their selection. Great stuff and decently priced. I check their site almost everyday to see if anything new is added because I can't help myself lol. I also like that you get what you see. Products look and feel as shown.

I only had one problem with the shipping because I put the wrong address. I emailed them and someone from customer service replied quickly and fixed the address change. I had to pay a little more for shipping but that was my bad.

They even called me and left a voicemail about the issue. I was surprised that they actually called me because most customer service now is all email now.

This company worked with UPS to scam $100 from me and then blamed me for abandoning my package with zero proof that UPS tried to contact me for a whole month.
DO NOT SHOP HERE. THEY ARE RUDE AND THEY LIE AND STEAL.

I purchased a few pieces online for the first time from Differio and had to return one of the pieces for size. Obviously, I did have to ship it to them but the process was smooth and much faster than I expected. I received the Large and it fits perfect. I found some really great pieces and people comment on every item of clothing I've gotten from them. I definitely plan on shopping with Differio again.

I always enjoy ordering clothes from online stores but my favorite is differio.com, specially that they have free shipping. They have some of the most creative and trendy mens clothing that can go with both business and urban streetwear. I ordered their famous owl backpack, a few shirts and trousers and they came in good condition once arrived to our door. This has to be one of my favorite men clothing online shops.

These people will charge you shipping and handling fees if you decide to return or exchange your item. Also, you will have to ship an item at your own expense. This is ridiculous, I do not recommend buying from this company! I won't be buying anything from them!

I always order from Differio, they have very high quality products and most importantly their service is so fast, I live on the East coast and i think they ship our of New York. Usually my items arrives in just 3 days from my order. What I like about their products is that i can't find them anywhere else. I ordered shoes, jeans and a jacket. The shoe surprisingly was genuine leather, for the price i paid I didn't expect to get a genuine leather product, i was extremely happy. The jeans I had to exchange it to a larger size, my bad i didnt ready the measurement properly. Their customer service is awesome, specially Sasha on the chat. I'm a loyal customer!

Hello world,

I was pleasantly surprised when I stumbled across this online store. Amazing pieces! I placed an order on 06/06/2019. Two separate orders to be exact on the same day. On 06/11/2019, I received one of the orders but not the other. So, I tracked the other order. Nothing to track. Tracking information was just blank. I contacted Differio via email. Which I don't like. If I'm patronizing a business, I feel as though I need to be able to speak with someone in the event something is wrong/goes wrong. Two days went by, still no response from Differio. On the third day I sent a message to their Facebook account. Shortly after, someone responded to me and passed my issue along. Someone else got back with me stating that UPS misplaced my package and that they were going to open an investigation with them. In the meantime, my money is being held up and I still don't have what I needed. Last night I just decided to reorder my original order while UPS sorts out the package on their end. Only to discover now that the clothing I ordered originally are now out of stock in the sizes I need. Which left me to only be able to order one item out of the three original items I ordered. I paid for expedited UPS. I just received a shipment notification stating that the order would be delivered by USPS. I paid for UPS shipping. At this point this experience seems intentional. Because of the lack of concern and unprofessionalism that DIFFERIO has demonstrated to me with something that wasn't my fault, I would advise you and whoever else you know to order from somewhere else. This company is trash. This company doesn't care about the customer. Stay away from this online store and find another store.

Everything that I purchase from DIfferio fits perfectly, looks great, gets lot of compliments when I where them out especially the pants! I have purchased many items over the years. I think the pricing is great, the product quality is excellent and the shipping is fast and affordable. You'll turn heads!