Review of Difmark: SCAM - DO NOT BUY HERE!
Thumbnail of user vanezv.95
1 review
0 helpful votes
January 17th, 2024

SCAM - DO NOT BUY HERE!

This platform has a bunch of sellers, that all have the same problem - they sell public accounts and you can't be sure, that you will be able to access it in several month. READ THE REVIEWS OF ACTUAL PEOPLE THERE AND DO NOT TRUST SHORT FAKE REVIEWS!

I have purchased the game (DON'T BUY FROM THE "GoodKeyShop" SELLER!) and the seller was able to provide the credentials only after 2 days. After I tried to log in, it showed, that this account requires 2 factor authentication through the corresponding mobile number. The seller replied once a day and it was impossible to communicate with him and get a verification code.

After 3 days of trying, I have created a Case #******* and laimed for a refund. The system has fake timers that do nothing after expiration.
The dispute has been created almost 10 days ago and nothing has been done since that time.

I have written multiple times to the support chat and got only useless replies, that "we will provide information as soon as possible, bla-bla-bla".
It seems, that I have been blocked on the site and not the actual chat is not shown to me (only message, that "we will get back to you").

PLATFORM MADE BY SCAMMERS FOR SCAMMERS, DO NOT BUY HERE!

Tip for consumers:
Do not use this site, as it is a scam in every instance - from purchase to customer service.

Products used:
Console game keys.

Service
Value
Shipping
Returns
Quality

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  • Difmark

Difmark

Overview

Difmark has a rating of 2.25 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Difmark most frequently mention customer service, steam account, and support team problems. Difmark ranks 556th among Gaming sites.

  • Service
    150
  • Value
    146
  • Shipping
    141
  • Returns
    129
  • Quality
    145

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 38.7%
Positive
46
Neutral
1
Negative
72

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Spoke to customer service, disgusting customer service skills, told me it was my fault not their's, refused my refund.
  • Sellers are selling Steam accounts instead of game keys, which directly violates Steam's terms and conditions.
How would you rate Difmark?
Top Positive Review

“Legit if u buy from the right sellers”

Ali Mohammed S.
1/30/24

I had bought a game for my PS4 from the seller PSNSTORE. At the time I ordered my product, they had a night break so I thought I got scammed but they contacted me apologizing for the delay and soon gave me my account with the game in it and its downloading at the moment and is working fine. Great customer service I would most likely buy from here again.

Top Critical Review

“SCAM! Beware”

James H.
3/20/24

I purchased a renewal key for Kaspersky Internet security. The key had been used so many times, Kaspersky rejected it. (see screenshot). I opened a case to get my money back, but they just ignored me. No one would respond to chats and there is no way to email anyone. Save your time, money, and frustration. This site is a SCAM and you have now been warned.

Reviews (205)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18) steam account (14)
Thumbnail of user jamesh2651
61 reviews
85 helpful votes
March 20th, 2024

I purchased a renewal key for Kaspersky Internet security. The key had been used so many times, Kaspersky rejected it. (see screenshot). I opened a case to get my money back, but they just ignored me. No one would respond to chats and there is no way to email anyone. Save your time, money, and frustration. This site is a SCAM and you have now been warned.

Tip for consumers:
I wanted to try one of these sites to see if it was legit... it's not. They take your money and give you fake codes that do not work.

Products used:
Kaspersky, but I purchased it directly from Kaspersky.

Thumbnail of user ragnarv1
1 review
2 helpful votes
January 14th, 2024

SCAM! Bought a steam account, delivery time was 1 hour, I never even received anything, not even response from seller. After that I contacted support and they are just ignoring me at this point. Stay away from this site.

Thumbnail of user alimohammeds
1 review
0 helpful votes
January 30th, 2024

I had bought a game for my PS4 from the seller PSNSTORE. At the time I ordered my product, they had a night break so I thought I got scammed but they contacted me apologizing for the delay and soon gave me my account with the game in it and its downloading at the moment and is working fine. Great customer service I would most likely buy from here again.

Thumbnail of user johnb12331
1 review
1 helpful vote
January 11th, 2024

I bought a steam account from Goodkeyshop.
The seller gave me a shared account login. No details such as the email address and pass so that I can change the email address to my own email address. So this is just a shared account that he has full control over. He refused to provide the complete details. This is just one very big scam. The chat box on the website is also a bot and not customer service. All the reviews are homemade or purchased. People, please be careful when you buy something here.

Thumbnail of user cliocjs
1 review
1 helpful vote
March 29th, 2024

Absolutely the worst. They literally take your money for games they advertise in stock that are not, don't refund it, and lock your account if you complain.

Products used:
none

Service
Value
Shipping
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Thumbnail of user hamada0mada
1 review
0 helpful votes
April 11th, 2024

My money was stolen. I am a seller of $1200. No one sells on Difmark. This is a scam site. I signed up as a seller and came to transfer my money. Every day they tell me tomorrow and nothing will come. This has been a month and I don't know what to do.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carldelves
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Came through a link that clearly advertised "CD Key ps5" - clicked link - redirected to this companies page. I selected the cheapest price (who wouldn't). Went through all purchase steps. Later told by seller it wasn't a key, refused to refund with a gesture of goodwill. Spoke to customer service, disgusting customer service skills, told me it was my fault not their's, refused my refund.

Avoid these at all costs, terrible after care

Tip for consumers:
avoid like the plague. refuse to help even when it is there fault

Products used:
games

Service
Returns
Thumbnail of user pavelp64
1 review
0 helpful votes
February 24th, 2024

A purchased game is just access to someone else's Xbox account with the game. I don't own any game now. ORDER ID: "*******"
Sellers - XboxOfficial
The seller is not responding. Tech support is not responding. No response even after a few days. Scammers. Do not buy here.

Products used:
Xbox game

Thumbnail of user edanjwalters
1 review
0 helpful votes
March 20th, 2024

Basically was told my purchase was using someone else's login and password on my PS5. Was weird if not illegal. Customer service would not provide a good response. Go elsewhere to buy game keys

Service
Value
Shipping
Returns
Quality
Thumbnail of user justpade
1 review
0 helpful votes
November 8th, 2023
Verified purchase

Good contact (Seller: GameGiver), bought a game for switch. Everything worked, faster delivery than others. Also got some free games!

Products used:
Nintendo Switch game

Thumbnail of user matthiasloe692
1 review
1 helpful vote
November 26th, 2023

DONT buy here.
I bought a game which the seller already sold to other people as well.
The account I got is vein fused by multiple other people that's why people can't play the game when some one else is playing.
Seller and the support team from this website are not interested in this issue. Don't reply and don't refund.
Take care don't buy here! Safe your money

Tip for consumers:
Asked for refund multiple times . No responses to that

Products used:
Video game

Service
Value
Shipping
Returns
Quality
Thumbnail of user jyrim1
1 review
0 helpful votes
March 31st, 2024

I received a user account that had two-factor authentication enabled, and I was unable to log in to the account. I made a dispute, but I didn't get my money back, so I lost my money here.

Service
Value
Shipping
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Thumbnail of user szegedignaz
1 review
0 helpful votes
October 11th, 2023

For some time now, watching videos about games, I came across ads for Keysforgamers, but did not dare to use it. But now I needed to purchase a game that is not available in my region. I found a reliable seller and placed an order. I was promptly contacted and everything went smoothly.
Special thanks to CrazySeller for high-quality and prompt service. I will definitely continue to buy keys from him.

Products used:
game

Service
Value
Shipping
Returns
Quality
Thumbnail of user canarionheart
1 review
0 helpful votes
January 21st, 2024

Very good service, so patience and kind...,...

Service
Value
Shipping
Returns
Quality
Thumbnail of user alinmoraru980
1 review
0 helpful votes
December 31st, 2023

My recent encounter with Difmark has left me deeply disappointed. Having made a purchase for a game on their platform, I encountered a significant setback – the game was never delivered. Despite persistent attempts to reach out to their customer support via their online chat feature, I received no response or assistance whatsoever.

The lack of communication and failure to fulfill the delivery of the game I purchased has left me thoroughly dissatisfied. It's disheartening to experience such disregard for customer concerns, particularly when a company emphasizes its commitment to service.

I advise potential consumers to approach transactions on Difmark with caution, as my personal experience underscores serious shortcomings in their service. I sincerely hope that my review helps others make informed decisions and prompts Difmark to address their customer support and delivery issues promptly.

Tip for consumers:
Do not use this website.

Products used:
None, I got scammed

Service
Value
Shipping
Returns
Quality
Thumbnail of user patryk.erpel
1 review
0 helpful votes
December 28th, 2023

Please be advised that buying anything on Difmark_com is a bad idea. The platform is full of scammers. In my case the bought products were not delivered and the seller refused a refund/return of money. No support/help from administration.
Order ID:1-2-1-6-0-1-3

Products used:
One of the items did not arrive at all and I've tried to make a refund for both, so did not use the passes provided for the second item.

Thumbnail of user martin.jakobs.sr
1 review
0 helpful votes
January 13th, 2024

I am writing to express my disappointment with the service I received from GoodKeyShop and Difmark. I was promised a game key within 15 minutes after my purchase, but I have not received it even after six hours. Moreover, my attempts to contact the reseller have gone unanswered. Difmark has explained the delay, stating that orders are taking longer than usual to ship due to the winter season. However, this explanation is ludicrous, especially for a virtual product like a game key. As a customer, I believe it is Difmark's responsibility to ensure that retailers advertising on their platform are reliable and honour their promises. I have requested that Difmark resolve this matter and take action with the reseller GoodKeyShop to avoid similar problems in the future, but I have not received any response so far.

Service
Value
Shipping
Returns
Quality
Thumbnail of user florica.ciprian
1 review
0 helpful votes
December 27th, 2023

Difmarkt with GoodKeyShop
I bought a game from them and they told me that I would receive the code in 2 hours. I waited 24 hours and after countless messages I finally received the key, but the surprise didn't work. I talked to them and Mia said that there is nothing you can do and I won't get the money back.

Thumbnail of user niklasr5
1 review
0 helpful votes
November 11th, 2023

I bought Ea fc 24 from the site and got the account that wasn't working. I have been trying to contact the both seller and Difmark support and still no game or refund. They state that you will get your game within 24h or refund for 100%, but it has now been over 48h and still haven't got anything regarding the either of the options above. The live support doesnt tell you anything and barely even response to you. Simply use trustworthy sites and avoid this one.

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Thumbnail of user koriahink
Koriahin K. – Difmark Rep

Hello,

We are sorry to see your negative vision about our website.

We are doing our best to help our customers and sellers to find solutions if there are problems.

If you need our help - you can always contact us via email admin@difmark.com

Please check your spam folder if you didn't receive our reply.

Best regards,
Difmark Support

Thumbnail of user adrien.haghighats
1 review
0 helpful votes
October 28th, 2023

Very good transaction and download instructions are very clear. If anybody wonder I bought Mario Kart 8 Deluxe for only 30$, making his price very attractive. GameGiver is a seller I recommend to everyone.

Products used:
Mario Kart 8 deluxe

Service
Value
Quality
Thumbnail of user lcb14
1 review
2 helpful votes
October 19th, 2023
Verified purchase

Absolutely horrendous place to deal with! Dishonest and they steal your money when you want to a refund because the product you purchased was wrongly/falsely advertised. The "game KEY" you buy is a leased account where after a time you loose access. They took almost 10EUROS of a 23EURO purchase saying the commission of the deal is not refundable! They are absolutely scamming and stealing people's money!

Service
Value
Shipping
Returns
Thumbnail of user sagap79
1 review
0 helpful votes
November 11th, 2023

Dont waste your money and buy from them. They are selling the same CD keys (pre installed on accounts) to many people so if you play a game for example someone else is kicking you out all the time. They are Frauds!

Products used:
Alan wake 2

Service
Value
Shipping
Returns
Quality
Thumbnail of user koriahink
Koriahin K. – Difmark Rep

Hello,

We are sorry to see your negative vision about our website.

We are doing our best to help our customers and sellers to find solutions if there are problems.

If you need our help - you can always contact us via email admin@difmark.com

Please check your spam folder if you didn't receive our reply.

Best regards,
Difmark Support

Thumbnail of user jleon1984
1 review
0 helpful votes
October 18th, 2023
Verified purchase

I have been able to download successfully after following the steps I have been instructed to follow

Thumbnail of user arnauds9
1 review
0 helpful votes
November 8th, 2023

Very ponctual and helpful. GameGiver helps me a lot in my request and to get what I had looking for! I do recommend it for sure!

Thumbnail of user alumnealexosorio
1 review
0 helpful votes
November 9th, 2023

Super Ilegal, they sold me a "game" this means an username and a password for steam that I have to login, download, play 1 min, put steam offline, play!... prohibiting me to change nothing in this account or I will lose the game. ANYWAY Im still trying to login, any guard code they send me works... OMG

Service
Value
Shipping
Returns
Quality
Thumbnail of user koriahink
Koriahin K. – Difmark Rep

Hello,

We are sorry to see your negative vision about our website.

We are doing our best to help our customers and sellers to find solutions if there are problems.

If you need our help - you can always contact us via email admin@difmark.com

Please check your spam folder if you didn't receive our reply.

Best regards,
Difmark Support

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2.3
205 reviews
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