Discount Electronics

Been a customer for over 15 years. Eric at the new Parmer Ln./Silver Creek location knows how to professionally treat a customer. His product knowledge, listening skills, friendliness, and attitude are exceptional. Purchased a laptop 2 days ago that suited my needs with his helpful suggestions. All locations would rate better with consumers if more employees had his standard for customer service and communication. Heck, anyone in corporate or entrepreneurship could learn from him.

I'm a long time customer of Discount Electronics and recently visited the new Parmer Lane location. It was very clean and kinda felt like an Apple store. Tim showed me the best options for running Facebook and email and found me an all-in-one computer that works great! I don't need much, so I didn't want to pay for more than what I needed. Excellent customer service as always!

Ordered from this place for 1st time.I received the laptop in two days. It was sent out for delivery the same day I ordered it. It is more than what I expected. Everything works no dents. I'm so happy with my purchase. I will give this place another go around when I'm ready for another computer. Thanks. Also I called cause wasn't sure how to turn on the WiFi. They answered the phone on first ring and told me exactly what to do. Best service yet

Ordered a laptop at 10 pm. Found out I didn't need it an 9am. Called them immediately but they insisted on charging me a 15% restocking fee so I moved forward with the order. Not a kind policy.

Staff here was incredibly helpful and knowledgeable! I was greeted immediately upon walking in the door and they were able to assist me in not only getting my PC running, but running better than ever! Price was also way less than I was expecting! Thank y'all so much and I will definitely be back.

Everyone here seems to know exactly what they are doing. I have had to call for help with my computer several times over the last few years and I always get someone who know what they are doing. Yet, when I call the hardware store or anywhere else nobody knows what they are talking to. Or even worse, I wait forever to talk talk to someone who barely speaks English that doesn't live here and has no idea what I am talking about. Discount is my favorite computer store. I first went here almost 20 years ago.

I needed an old laptop, so I visited Discount Electronics. They offered many different laptops at different price points and even different operating systems.

I worked with Matt B., who could direct me to a laptop that came out just under the price I wanted to spend; when I got home, I had trouble with the wifi. The next day, I returned the laptop, and Matt could get the computer swapped without any issues. Now, I have a perfect working device and paid under what I had budgeted.

It was a great experience; I would not hesitate to recommend or revisit Discount Electronics.

I had an issue that was 3-4 months old. I had not looked at the monitors at all and when I check, two stands were broken. They offered to send two brand new monitors and I said just send the stands, they replied with, the stands may not fit the monitors. Excellent customer service. I will order from the first before anywhere else if they have what I need!

Greg's customer service was outstanding. He tackled my problem swiftly and with a positive attitude. It is nice to have someone answer the phone and speak English :)

The computer exceeded my expectations. It's fast, and sleek. Greg gave me top-notch service and expert guidance. Highly recommend!

Took my laptop into parmer store becouse the audio would not work.Diana did an update that fixed the problem. Very helpful and friendly. I purchased this laptop about 1 year ago from discount electronics south location. Thank you

Please tell Greg how excellent his service was. He was very informative and patient with me during my purchase. I highly recommend him and Discount Electronics.

I highly recommend Discount Electronics. I recently purchased a computer from them. I was very pleased with the help I received from Matt B. He helped me select a computer that is just what I need. The price was very reasonable and I would buy from them again.

I bought the first one in 2016 at their big store in Austin. I got this one online. Both were great deals. The people are always very friendly too.

Tim helped me find a great deal on an awesome used laptop! This is my second purchase from Discount Electronics.

Thank you Matt, for Memory Stick replacement.
I had just bought a laptop from you guys!
Anytime you get a pop up message your heart drops, wondering how bad is this going to be.
I support Small neighborhood Business!
Thank you
Ms. Stewart

When i entered Discount Electronics i was greeted by "Rico" he took my temperature and also gave me some hand sanitizer which i thought was great, that said to me that Discount Electronics took the virus Covid 19 seriously. I was also greeted by "Richard" he took my laptop and started working on it right away and all the while he was explaining to me what he was doing, which i thought that was nice of him. The whole crew Rico and Richard were great, and gave me awesome customer service. I WILL tell my friends about Discount Electronics in Round Rock

I recently had the pleasure of dealing with Greg from customer service, and I must say, he exceeded all expectations. Greg's professionalism, attentiveness, and willingness to go above and beyond to resolve my issue were truly commendable. Discount Electronics is my computer store from now on.

Discount Electronics in Round Rock and employee Charles Hallford really bailed me out today. I had an HP laptop that wouldn't kick into gear and needed it fixed for a pair of fantasy baseball drafts at Austin sports bars in the next several days. Charles confidently told me they could get it fixed quickly. I was prepared to leave it overnight, even though my first draft is coming up in two days. Charles said, "Come back in two hours, and we should have you up and running." It didn't even take that long. I went home and he called an hour later to say, "laptop fixed, you can come and get it." I went back to DE / Round Rock, Charles made sure I was satisfied that the computer was working properly, which it was, and away I went, still giving me plenty of time to study for the fantasy drafts. And get this: There was no charge, because I bought the laptop at their Round Rock location within the last year. Sweet.

Forced to take store credit on faulty labtop. Store well not refund buyers money after purchased DOA labtop ater 3 weeks of ownership.

For basic laptop and computer needs, buy with confidence while saving a bundle! JD helped me out with a great deal on my new laptop and I'm very pleased with the product.

Greg at Discount Electronics hooked me up with an incredible laptop! Good service, i like it, It's really good

My laptop was fried and I needed something urgently. I saw the prices they advertised but I didn't really believe it. Not only did I get a great laptop for $299 but the warranty is better than the warranty I got on my brand new (now dead) laptop from Best Buy. And it was half the price. Thanks Greg