• discounthomeautomation

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Overview

discounthomeautomation has a rating of 3.9 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. discounthomeautomation ranks 85th among Home Security sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • Got my fingers crossed it works for me, but regardless, super appreciated Kyle's customer service.
  • I don't mind they don't have a phone number; if I wanted to talk to someone, then I wouldn't be shopping online.

Critical highlights

  • I am rating the shopping experience at 3 stars so far because I have not received my order yet.
  • My coupon code of "Shipdeal" said "accepted" but then was still on my order at check out.
How would you rate discounthomeautomation?
Top Positive Review

“The little site with the white-glove service”

James L.
2/18/18

I'd never heard of DHA, and wondered if the price was too good to believe. But, from the moment of placing the order, DHA proved itself to be the most above-board, clear, and best-communicating site i've dealt with. Every step along the way, you're kept informed with clear meaningful emails. Their desire to achieve high customer satisfaction is more sincere than any website I can remember.

Top Critical Review

“Discount Home Automation sells junk”

j m.
4/28/22

Dont buy from this business unless you want to get taken. Discount Home Automation sells used products as new and the when you receive the item and it does not function they want you to pay return shipping. Worst online buying experience ever.

Reviews (10)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) phone number (5) shopping experience (7) 5 stars (7) great prices (7) coupon code (3)
Thumbnail of user jamesl373
James L.
1 review
0 helpful votes
February 18th, 2018

I'd never heard of DHA, and wondered if the price was too good to believe.
But, from the moment of placing the order, DHA proved itself to be the most above-board, clear, and best-communicating site i've dealt with.
Every step along the way, you're kept informed with clear meaningful emails.
Their desire to achieve high customer satisfaction is more sincere than any website I can remember.

Thumbnail of user jeffh196
1 review
0 helpful votes
January 27th, 2018

Great company, pleasure to do business with, would definitely order from them in the future. As advertised and shipped on time

Thumbnail of user joelt33
1 review
0 helpful votes
October 20th, 2017

The part was shipped and arrived as promised. I needed it to fix\replace a business phone system, and it did the trick, getting their phones back online fast. Thanks for the help!

Thumbnail of user charlotted27
1 review
0 helpful votes
October 19th, 2017

I was amazed at how quickly our order arrived. Thank you for your quick response! I will definitely be ordering from you again!

Thumbnail of user ricko15
1 review
0 helpful votes
July 5th, 2017

Ordered, shipped same day, reasonable S&H costs. Received and it is exactly what I needed and ordered; great pics and product description.

Thumbnail of user jm1423
1 review
0 helpful votes
April 28th, 2022

Dont buy from this business unless you want to get taken. Discount Home Automation sells used products as new and the when you receive the item and it does not function they want you to pay return shipping. Worst online buying experience ever.

Tip for consumers:
Dont buy from this outfit.

Products used:
None. They sell garbage

Service
Value
Shipping
Returns
Quality
Thumbnail of user jims6
1 review
1 helpful vote
April 13th, 2010

Be Careful! No phone no. To call for info. Long time to ship and no way to contact them to expidite or change shipping speed. I would have paid more to get better service.

Thumbnail of user kevink156
1 review
0 helpful votes
December 16th, 2017

Customer service is excellent and they have the best prices anywhere, except eBay, but you won't get the service from ebay.

Thumbnail of user byronh4
1 review
2 helpful votes
October 19th, 2012

Great prices. Fast shipping. I don't mind they don't have a phone number; if I wanted to talk to someone, then I wouldn't be shopping online.

Thumbnail of user albertd1
1 review
2 helpful votes
August 16th, 2011

Oardered product paid with visa supposed to be shipped ups. Ten days alater still no product deliverd

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About the business

At DHA, our no-frills online store allows you the lowest prices on thousands of smart home automation gadgets. Our shipping is even cheap!

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3.9
10 reviews
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