• DiscountMags

DiscountMags

Overview

DiscountMags has a rating of 3.49 stars from 166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountMags most frequently mention customer service, and great prices. DiscountMags ranks 1st among Magazines sites.

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 84.3%
Positive
113
Neutral
6
Negative
15

Instant Feedback

73 reviews

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What reviewers want you to know

Positive highlights

  • I couldn't find a particular magazine on their website and wrote to Customer Service for help.

Critical highlights

  • Discount Mags does not honor their commitment to their customers who purchase magazine subscriptions through them.
How would you rate DiscountMags?
Top Positive Review

“Great Co.”

Patricia K.
2/10/24

When I found this site I was amazed how they can sell subscriptions so less expensive than the stores! We love it!

Top Critical Review

“Magazine Issues Never Delivered”

Jana H.
4/10/24

I purchased seven magazine subscriptions for my mom for her birthday. I purchased them in December 2023, and as of today (March 31,2024), she has received four of the seven magazines. I have tried to contact this company multiple times, and I never received a response back from them. I am pretty certain that we will not receive our magazines from the three other titles we paid for. Very frustrating and disappointing!

Reviews (166)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (19) discount mags (17)
Thumbnail of user patriciak2282
1 review
0 helpful votes
February 10th, 2024
Verified purchase

When I found this site I was amazed how they can sell subscriptions so less expensive than the stores! We love it!

Thumbnail of user elizabethc1160
2 reviews
2 helpful votes
January 10th, 2024
Verified purchase

I've been very happy with my purchases over the years with Discount Mags. I've ordered dozens of publications for both myself and for friends and family. There is no other place to get the kind of discounts for magazines other than your site, as far as I have found, and I find good sales for the publications I desire, and have tried a few that wasn't familiar with. If I can get a magazine for under 50cents per copy, I'm a happy camper, literally... I take them camping;-).

Thumbnail of user evac340
1 review
0 helpful votes
February 18th, 2024
• Updated review

Good pricing on Bon Appetit magazine; when I expressed concern about delay in receipt, got a helpful note from Customer Service and, due to fulfillment time lags, it turned out that I received the magazine timely.

No magazine yet, but good follow up by Andrew with Customer Serive
February 26th, 2024
Verified purchase
• Previous review

Gift for family member — never received! But CS reminded me the order takes a long time to fulfill; expecting it within the next few weeks; hope the family member receives!

Thumbnail of user gloriaa690
1 review
0 helpful votes
February 9th, 2024
Verified purchase

A very efficient agent quickly made my change of address for two magazines at the same time, and thankfully I DID NOT have to text a ROBOT first.

Thumbnail of user sarahl1533
2 reviews
1 helpful vote
January 12th, 2024
Verified purchase

Always a great place to find the magazines you're looking for at a discount. Easy set up, check out, all around convenience

Thumbnail of user marlenel217
1 review
0 helpful votes
February 10th, 2024
Verified purchase

So far so good.! Had this mag purchased through dis. Mag before. Was thing he horrible. Content was great. I only received about 2/3 of the mags. Got tired of Calling father was dying.he didn't realize what day it was, so it became easier. But please get this delivered. I bought it from my husband and he is not dying! Delivery sucked!

Thumbnail of user lindak2902
1 review
1 helpful vote
January 13th, 2024
Verified purchase

I believe the summation of my experience with your company, has already been described above. Keep up your good work!

Thumbnail of user ruthc1249
2 reviews
0 helpful votes
February 11th, 2024
Verified purchase

It was easy to navigate the website and choose my magazines. There were also several $2 offers, for a full year (6 to 12 issues, depending on the magazine. This special price expires in a year, but you get a notice in time to cancel, and then find them again at the low price. At least I hope I'm reviewing the right website!

Thumbnail of user marilynf523
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

Ordering process was completely fine. Just waiting to receive the magazine yet. I hope to get it soon😊

* DiscountMags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stephens3110
1 review
0 helpful votes
February 10th, 2024
Verified purchase

I have used Discount Mags for years and have always received excellent service. Current new subscription began very quickly.

Thumbnail of user roseliag3
1 review
0 helpful votes
February 10th, 2024
Verified purchase

DiscountMags has consistently put out magazine's for a very good price and ones that are very popular I have compared with other companies and this one is always the better buy. They just outrank all offers by far I couldn't afford to give so many magazine gifts without there prices and I'm always looking for the best magazines and believe me I have looked.

Thumbnail of user l.r8
1 review
0 helpful votes
February 10th, 2024
Verified purchase

I've been a customer with Discount Mags (DM), for close to 15 years. I only use DM for all my subscriptions, and there are many. If I have an issue they take care of it. DM is not local, for me, but that doesn't prevent them from rectifying the issue at hand.

Thumbnail of user monicar743
1 review
1 helpful vote
January 14th, 2024
Verified purchase

Ordering was simple and easy to send subscription as a gift to my grandchildren. Prices were better than I found elsewhere. Thanks!

Thumbnail of user ksslenk
1 review
0 helpful votes
February 26th, 2024

In August of 2023 I requested an address change with discount magazine for national geographic for kids. This was for my grandson. I have received several emails regarding the delay but as of February of 2024 my grandson has still not received the magazine at the new address. What can be so hard about an address change. My next choice is to cancel the subscription and start a brand new one. I think they should be able to handle that. I don't understand the confusion, it's never been this difficult before.

* DiscountMags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Thumbnail of user davids2094
2 reviews
37 helpful votes
January 17th, 2024
Verified purchase

It was very easy to place an order but I still have not received any of my subscriptions although it has been 2 months.

Thumbnail of user janicem1881
1 review
0 helpful votes
February 9th, 2024
Verified purchase

Ordered two subscriptions to US magazine for my grandmother's for their Christmas present. They both were so excited to get a magazine delivered every week. Great price and gives them something to look forward too!

Thumbnail of user rutha1227
1 review
0 helpful votes
January 30th, 2024
Verified purchase

I have been a customer of Discount Mags for a long time. No problems that their excellent customer service didn't handle. My main magazine supplier.

Thumbnail of user sonjai10
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Takes too long to receive a magazine. Takes too long for a response by e-mail.

Thumbnail of user irat34
1 review
1 helpful vote
January 11th, 2024
Verified purchase

Have not received any issues yet, expected by month end. Subscriptions are christmas gifts for friends. I want them to be pleased.

Thumbnail of user mjs93
1 review
1 helpful vote
January 12th, 2024
Verified purchase

I needed to cancel subscriptions to magazines my grandkids had outgrown and order something more appropriate for their ages. DiscountMags was very responsive to my cancellation request and quickly processed refunds. New subscriptions are on their way. Thanks!

Thumbnail of user jang479
2 reviews
0 helpful votes
February 9th, 2024
Verified purchase

I am a long time customer and am happy with the way the site is managed. Someone is always available to listen to any concerns you may have. Best of all the prices are great!

Thumbnail of user malcolmg96
2 reviews
0 helpful votes
February 2nd, 2024
Verified purchase

The website is easy to use but has issues. There is now way to see the billing history for previous renewals and costs.

* DiscountMags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sharronm101
1 review
0 helpful votes
February 10th, 2024
Verified purchase

It was easy to search the magazines that were appropriate for the age of my grandchild. The sample pages and description was helpful. Information on when to expect delivery of the first issue was great to set expectations.

Thumbnail of user lindaf2880
1 review
0 helpful votes
February 9th, 2024
Verified purchase

I have several subscriptions, gift and personal. They have been a good investment!

Thumbnail of user miriamg214
1 review
0 helpful votes
February 9th, 2024
Verified purchase

Magazines are at a great rate and customer service is good, cancelled order I didn't want.

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From the business

As the premier online retailer for magazine subscriptions and books, we offer a vast selection of popular titles at unbeatable prices. From fashion and lifestyle to sports and hobbies, find the perfect publication to fit your interests and budget. Subscribe with ease and enjoy home or digital delivery of your favorite reads, without the hassle of hidden fees. Stay informed, entertained, and inspired with DiscountMags.com.

Company Representative

Thumbnail of user ferrase
Andrew K.
Typically responds within 7 days

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