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  • Doncys

Overview

Doncys has a rating of 1.57 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Doncys ranks 966th among Clothing Other sites.

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How would you rate Doncys?
Top Positive Review

“Five stars, Worth buying”

wang q.
1/7/20

I bought a few clothes from their store, including cardigan, sweater, coat, etc. I love their style and materials. Looks pretty good.

Top Critical Review

“Stay away! DO NOT BUY FROM THIS COMPANY1”

Karen M.
2/15/20

I was sent a completely different sweater from the one I ordered. I emailed customer service regarding the issue and they said they would make it right and asked me what item I wished them to send. After several other emails every day for over a week they said my item was out of stock, but when I checked their website it was still available. When I called them on it they stopped communicating altogether. Certainly not a legitimate company and I'm out the money with no way to get it back.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user calcifero1
1 review
3 helpful votes
January 7th, 2020

I bought a few clothes from their store, including cardigan, sweater, coat, etc. I love their style and materials. Looks pretty good.

Tip for consumers:
Worth buying!

Products used:
Cardigan

Thumbnail of user calciferw
Doncys S. – Doncys Rep

Thank you for your rating and wish you a happy life.

Thumbnail of user karenm1627
1 review
1 helpful vote
February 15th, 2020

I was sent a completely different sweater from the one I ordered. I emailed customer service regarding the issue and they said they would make it right and asked me what item I wished them to send. After several other emails every day for over a week they said my item was out of stock, but when I checked their website it was still available. When I called them on it they stopped communicating altogether. Certainly not a legitimate company and I'm out the money with no way to get it back.

Thumbnail of user pennyh93
1 review
1 helpful vote
March 26th, 2020

I ordered a sweater and it took two months to arrive. When it arrived I didn't like it; it looked different than what was in the picture, it was something I wouldn't buy at a garage sale.
When I sent the sweater back regular mail the company said I had to send it so there is a tracking number. That would have cost me another $30. Essentially, I have lost all my money. I do not advice anyone to buy from this company.

Thumbnail of user suem496
1 review
2 helpful votes
January 10th, 2020

Bought 2 items for $70. Site stated they were small. Arrived and were huge. Returned at the cost of $22.00 for shipping. Was only refunded $65.00. Was charged $5.00 for original shipping. A $70 purchased ended up costing me $92. With the refund, I lost $27.00. Only order if you like extremely large clothing. Otherwise it is very costly to return. I should have kept the items and used as sleepwear or robes.

Thumbnail of user bw168
1 review
3 helpful votes
February 18th, 2020

I ordered a sweater that was not what I expected and too small. I immediately asked about return policy. I did as instructed, including sending it certified return receipt so I would have documentation of return and today it was back in my mailbox as "refused". The time it took for then to email me information about the return was a definite ploy to miss the 30 day return policy. STAY FAR AWAY

Thumbnail of user deet70
1 review
2 helpful votes
February 12th, 2020

Do not order from them. They will not let you return, exchange or refund your money. Items looked nothing like the pictures.

Thumbnail of user lorig278
1 review
1 helpful vote
June 18th, 2020

I ordered a sweater back in March. When I had not received my item, I emailed the company. I was told another sweater was shipped out, yet I have still to receive my sweater. This has been over 3 months. I contacted them again when I had not received the 2nd sweater a month later and they did not respond. Horrible company! Do not order from them!

Sitejabber for Business

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From the business

Doncys.com prides itself on offering on-trend styles catering to both young women and teens, that won’t break the bank.
Doncys.com is able to stay on top of the latest fashion trends from around the globe while rapidly bringing these styles to market. So whether you’re searching for boho dresses and graphic tees and chic swimwear, Doncys.com is the ultimate one-stop-shop for the modern yet economical fashionista.

Business History

From what started as a small group of passionate fashion loving individuals in New York, US in 2014, to a multinational team, Doncys Fashion has grown immensely to what it is today. The Doncys girl is fashion forward yet classy, effortlessly cool and unafraid to venture into different styles.
Our designers and operation teams work in Brooklyn, New York. Clothes are made and shipped from overseas factories and warehouses.
Our business model is DTC (direct to customer), low prices direct from factory suppliers to eliminate unnecessary costs and deliver the lowest possible prices to customers.

Company Representative

Thumbnail of user calciferw
Doncys S.

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