• Down Under Watches

Down Under Watches

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Overview

Down Under Watches has a rating of 2.71 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Down Under Watches ranks 194th among Watch sites.

  • Service
    1
  • Value
    1
  • Shipping
    2
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Down Under Watches?
Top Positive Review

“Soft and So lightweight Watch”

John D.
4/10/17

I bought Diesel Master Chief Quartz Brown Leather DZ1206 Men's Watch and very proud to feel about my watch thanks DownunderWatches

Top Critical Review

“An illegal seller of fake watches based in Singapore”

Ryan H.
12/28/19

Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user davidb10592
1 review
0 helpful votes
August 17th, 2023
Verified purchase

The watch arrived and the build quality wasn't quite right but I over looked it- but it broke down on the first day. I sent it back for a refund and they won't refund the money that They owe me- I brought the watch through Amazon (where they trade as CW Watches) and I am trying to get my money back through them.

Do NOT buy anything from these people they are dishonest and will rip you off!

Tip for consumers:
Do Not Buy anything from these people

Products used:
Nothing the watch is probably a fake- the build quality is not the same and the packaging is inferior

I have not received a cent back from this refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnd746
1 review
0 helpful votes
April 10th, 2017

I bought Diesel Master Chief Quartz Brown Leather DZ1206 Men's Watch and very proud to feel about my watch thanks DownunderWatches

Thumbnail of user paulj124
1 review
0 helpful votes
February 4th, 2017

Recently i have purchased Fossil Urban Traveller watch from DownunderWatches packaging is best as usual, and the watch is also worth every penny you are spending... really a good product from Fossil in this price range...

Thumbnail of user couponh
1 review
0 helpful votes
June 5th, 2017

Finally I got The Watch of Omega watch model Which I Want... at DownunderWatches. I am very happy With that purchase so lucky...

Thumbnail of user ryanh477
2 reviews
5 helpful votes
December 28th, 2019

Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.

Thumbnail of user robinw419
1 review
1 helpful vote
January 12th, 2021

Watch was $353 and didn't even work! The band was synthetic and I expected for the price it would be genuine leather!

Tip for consumers:
Do not buy from this company! BE WARNED THAT THE WATCH WILL BE FAKE!

Products used:
Watch

Shipping
Thumbnail of user chrisb1134
1 review
2 helpful votes
July 25th, 2019

Minus 5 stars! They are absolute crap. They said the billing and shipping address's didn't make sense. I told them to change it but that was met with silence. Then they cancelled the order. They said refund will take 21 days! That date has come and gone. Now I have no refund and no watch! They wanted to scam me again by asking me to place the same order, but I was having none of that. I was emailing them 3 times a day for the first 2 weeks but their reply's arrived 24 hrs later. All questions sent in my emails were never answered. I think English is a 3rd or 4th language for them. They have basic English comprehension.

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About the business

Get discount watches online for mens and womens at Downunderwatches.com in Australia. Choose from our Top watch brands Seiko, Citizen, Casio, orient, michael kors, etc at reasonable price with free shipping.

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