• Dragon Alliance

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Dragon Alliance has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Dragon Alliance ranks 92nd among Eyeglasses sites.

How would you rate Dragon Alliance?
Top Positive Review

“Great ride!”

Ben G.
4/2/17

I own a Dragon APXS skiing mask and for two seasons already its proving its completely worth the money (and it didnt cost much for me tbh, got it on some sale on the online store...). The vision is broad and clear and the changeable lenses also make it great for any type of weather. I recommend!

Top Critical Review

“Worst customer service”

Evan B.
1/27/21

I will NEVER be shopping with Dragon Alliance again. The worst customer service I have ever received. I will be telling everyone I know to never shop with Dragon Alliance because they lie saying it takes 3-5 business days to ship a product then doesn't give you any sort of alert to tell you that it will take an extra 15 days to come to you. To find out I called at least 20 times and left messages with no response and multiple emails until I was finally able to get a hold of someone through email, it was already 10 days after the purchase of my order. This company has terrible customer service and they don't seem to care about their customers just their money. After waiting an additional 15 days for my order to come the only thing Dragon Alliance had to say was sorry. That its horrible, I'm just happy I got my money back so I never have to shop with them again!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user beng81
3 reviews
1 helpful vote
April 2nd, 2017

I own a Dragon APXS skiing mask and for two seasons already its proving its completely worth the money (and it didnt cost much for me tbh, got it on some sale on the online store...). The vision is broad and clear and the changeable lenses also make it great for any type of weather. I recommend!

Thumbnail of user evanb302
1 review
0 helpful votes
January 27th, 2021

I will NEVER be shopping with Dragon Alliance again. The worst customer service I have ever received. I will be telling everyone I know to never shop with Dragon Alliance because they lie saying it takes 3-5 business days to ship a product then doesn't give you any sort of alert to tell you that it will take an extra 15 days to come to you. To find out I called at least 20 times and left messages with no response and multiple emails until I was finally able to get a hold of someone through email, it was already 10 days after the purchase of my order. This company has terrible customer service and they don't seem to care about their customers just their money. After waiting an additional 15 days for my order to come the only thing Dragon Alliance had to say was sorry. That its horrible, I'm just happy I got my money back so I never have to shop with them again!

Thumbnail of user georged883
1 review
0 helpful votes
November 18th, 2021

If I could put zero stars on this company I would, I ordered a ski mask a week ago, I have to date, absolutely no news. Also, it is impossible to reach them by any means, and believe me I have tried. I simply lost 250 euros.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Dragon Alliance?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dragon Alliance?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business