Dressafford has a rating of 3.71 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dressafford most frequently mention wedding day. Dressafford ranks 15th among Wedding Dresses sites.
This company responds to reviews on average within 16 hours
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Got many compliments on my dress. Felt so confidence all night long. Had to get some alterations done. The bust area and the split had too much fabric, making it hard to see the split, but overall it was beautiful. Plus, the customer support was very responsive.
I see now I'm not the only one who didn't receive their order on time and then got ghosted after trying to ask Alex where my order is. Now that I spent my money on the order I won't receive in time for my wedding, I don't have enough money or time to get another option. I am going to my bank Monday morning and contacting the fraud department for my money back. This company hands down ruined my wedding and you can't trust them! If I could give them -6 stars I would
Got many compliments on my dress. Felt so confidence all night long. Had to get some alterations done. The bust area and the split had too much fabric, making it hard to see the split, but overall it was beautiful. Plus, the customer support was very responsive.
I see now I'm not the only one who didn't receive their order on time and then got ghosted after trying to ask Alex where my order is. Now that I spent my money on the order I won't receive in time for my wedding, I don't have enough money or time to get another option. I am going to my bank Monday morning and contacting the fraud department for my money back. This company hands down ruined my wedding and you can't trust them! If I could give them -6 stars I would
I loved my dress. I wanted something with modest sleeves and found it here. No one believed it was from an unknown site/brand. The lace-up back was nice because it made the fit more flexible. I also got my veil and headpieces from this site to complete my wedding look.
Great value for $$$ and beyond my expectations. The material, seams, and the cut are good. Took the measurements by a professional lady then ordered a customized dress. It worked perfectly!
I ordered a dress for my son's wedding. The dress I ordered was fitted with a bateau neckline, 3/4 length sleeve and a sash. What I got was a dress with a gathered waistline and NO SASH - completely hideous and unflattering. To return it overseas would cost 1/2 of the dress amount and months before a refund would be issued. I had no idea the company was based in China.
Hi Amy, Have you found the sash wrapped inside the package? We are sorry to hear that you are not satisfied with our product. Since it is now up to Paypal to decide what to do next, we will wait to see and are willing to work with you to resolve the issue in short notice. Have a great day!
Searched online for a budget dress for my elopement for nearly two months. Nothing I liked on bridal websites fitted my budget, so tried pinterest and found this site. Got a size 20 Wide and customized it. The delivery was fast and as expected. For all the plus-size brides-to-be out there, try this dress - it fit all my curves perfectly!
Thanks for sharing your shopping experience! Brittany. Have a great day!
DressAfford Support
Paid $240ish canadian on a lace wedding dress. The straps looked like they would break at any moment, the material felt like plastic and I could barely move in the dress. The refund process is sketchy and also expensive compared to the cost of the dress.
Look on facebook marketplace if you're on a budget, these dresses get sent to you from china and are not the same quality thats in the photos on their website.
Hey Courney,
Sorry for any inconvenience this may have caused you. That customers pay for return shipping is very common for most overseas international companies. We know
That some of the domestic US/CA online sellers are willing to provide prepaid shipping labels. Unfortunately, it is not the same case for us. The shipping rates from the US/CA to our return facility in China were relatively low before COVID but they are insanely high. This is not expected and this is not our fault. Thank you for your understanding. Therefore some of our customers suggested a donation-and-refund program which you may take advantage of. Have a great day!
DressAfford Customer Support
As a photographer, I usually buy dress for my clients online. The one I ordered has a lace-up back for a good fit for different sizes. The quality is better than I thought. And it has pockets! Great for wearing at events. Highly recommended.
Thanks for sharing your shopping experience! Bryant. Have a great day!
DressAfford Support
I will never order a dress from this company again! The customer service is a disgrace and I want let everyone I know how horrible this company is! If there were no stars on the review, I wouldn't even give any stars!
May I have your order number, please?
I am a person with PTSD and it was difficult for me to shop online. Emailed the support team almost twice a day for nearly 25 days. They replied quickly and were being polite. Ordered a custom size, and it fit perfectly. Great customer service!
I am a bridesmaid in my friends wedding and this website is the route she decided to go. She wanted a navy blue, long lacey type of dress and I received a hideous purple childrens looking dress. So I emailed them (about a month ago) and STILL nothing has been fixed. Even though I've sent pictures of the dress I received and he reiterated the dress I ordered, it was enough proof to send the correct dress or get a refund. My friends wedding is in May and I can't afford another dress. If I could leave a review with 0 stars I would.
Tip for consumers:
Don’t use this site
Thanks for your feedback! Sorry for the trouble. We are still waiting for the picture of the package slip. We emailed you pictures of your dress from our QC department
And everything is correct. We want your assistance in resolving the issue ASAP. Our CS team is still willing to help you with your case but we need your little help. Both
Our QC department and shipping agency showed evidences that the correct dress was shipped out. If it was mis-shipped we will definitely issue a full refund. Thank you!
Was nervous about buying such an important dress online, but couldn't find anything I loved locally. So, I took a chance! The dress was beautiful! It was high quality, sizing was accurate (used their measuring guide). Just ask them any questions, click, and buy!
For my last-minute wedding dress shopping, it was not bad at all! The wedding photos were taken pre-alteration cause I had no time for it. After the alteraton, my family thought I spent hundreds or even thousands on this dress! Lol.
Bought a dress and it was well-made, with the right amount of sequins for shine but not tacky, and it fitted well. Shipping took much longer than had expected, and they used a FedEx bag instead of a box. But I had to admit that it is a beautiful gown for an amazing price.
Overall, I would recommend the dress I purchased to others. The color (dusty blue) is about one shade darker than the listed picture. The dress runs a little bit smaller (as mentioned in many other reviews) so I join many others and suggest that you order one size larger. While it's nice that you can customize the dress using extra layers, I feel like the dress feels heavy overall and wish there were no extra layers (not that they add too much weight).
Advisors are always super helpful and the products are always too high standards! Bought my engagement dress from here and it was stunning! Can't wait to order my wedding dress from here too :)
Thanks for sharing your shopping experience with us! We are glad you enjoyed our product. Have a great day!
Cheers,
DressAfford Team
This website will not respond to a defective item we received over a week ago! To process a return on time. The dress fits very poorly and looks completely different then the one picture available online! If anyone knows how else to contact them besides email and "online chat" (that's just a bot) please let me know. I'm desperate.
Products used:
Weddding guest dress
Sorry for responding late. We are returning from a long national holiday and our team is
Buried with emails. We will try all our best to be responsive. Your understanding is highly
Appreciated.
This gown is beautiful. But it was not silky satin as it was shown online, which was expected. It's nearly impossible to put it on alone, but it's great with help. It's a steal for the cost!
I purchased this dress set for a rush order and it did reach with more than enough time for our wedding! I am so so glad about the dress how it came out and all the pretty details on it! Highly recommend Dressafford!
Products used:
Minimist Sheer Satin Long Sleeve Modest Bateau Neck Wedding Gown
We visited a local dress shop to try on different sizes, styles & colors and then ordered online. I was very nervous reading negative reviews, but the custom dress we received is beautifully made & fits nicely. Saved a little money & found a modest prom dress.
Tip for consumers:
They set a reasonable expectation for the time it would take to receive my order. I sent a follow up email to check on progress and the company responded, and a few days later were able to quickly ship my purchase. Overall pleased with my experience.
Products used:
Dress
Different material used!
Neckline terribly uneven and poor workmanship.
All made in China
Customer measurements provided and about 1.5 sizes too big.
Need to find a wedding dress in 3 weeks!
Hi Tamara,
Sorry for any inconvenience may have caused you.
I checked pictures of the measurements of the dress
And everything seems fine. I am unable to figure out what
Caused the ill-fitting. The neckline part is indeed uneven and we would
Like to compensate on the issue. We will have our customer rep reach to you
Via our support email to help resolve the problem. Sorry again.
Have a nice day!
Best Regards,
Alex
Seems great.
I love my dress, it was custom-made with measurements I provided. Fits perfectly and looks exactly as the one on the photo. Special thanks goes to Josh and Vivian who did a wonderful job in replying asap to my inquiries and making sure I get the dress on time, even during their busy season. All in all, I fully recommend DressAfford, they do amazing job!
Honestly I was so nervous about getting the dress after ordering I saw all theses bad reviews and I freaked out! Today I received the dress and it's the exact dress I ordered! Fits ALMOST perfect the bust part is sitting above my breast which I'm sure I can get adjusted with a seamless where I live but the dress is perfect besides that. I was beyond nervous expecting the worse and now beyond excited
Thank you Dressafford. I am sorry to thoses that had a bad experience
Tip for consumers:
I had a good experience I may have been lucky
Products used:
Wedding dress
Was very sceptical about buying a dress from here as there were lots of bad reviews, I'm so glad I bought my dress. Arrived fast and is beautiful! Bought in a cream colour and custom fit, and will be just perfect. I hope this helps other people find their dress
Each time I tried this on for friends or family they sighed because it's so beautiful and I feel that I look beautiful in it. My adult son said he felt a little teary-eyed. Look, I'm nearly 60 years of age, 5'3" and not a skinny-minnie by anybody's gauge, but this gown suits me and my frame so it would look great on anybody. And at under $180, free shipping, you can't go wrong. The back is as gorgeous as the front, looks like the goddess Aphrodite might wear it. I ordered a size too big on purpose, then had it altered to fit. Heavy yet elegant beadwork bodice. Pretty row of buttons on the back covering the sturdy zipper. Two layers of skirt, shortish train. Waist is sort of empire style so the chiffon skirt flows and hangs beautifully flattering, not emphasizing the belly. Take a chance on this dress. It's almost magic, the beauty of it.
Shop Wedding Dresses, Bridesmaid Dresses and Prom Dresses at Dressafford. We have the latest and trendiest styles! Just look at our catalog to find your dream dress.
I am sorry for any trouble this may have caused you. We sent automated emails to our customers on Jan 26th to explain the delay due to the New Year holiday here in China. Our tailoring team expedited your order after they returned from their holiday. And your order was shipped out via FedEx with tracking 775303750215. Sorry to keep you waiting. Have a great day!