• ITCA

Overview

ITCA has a rating of 2.58 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. ITCA ranks 6th among Drivers License sites.

  • Service
    3
  • Value
    4
  • Shipping
    3
  • Returns
    3
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
See all photos
How would you rate ITCA?
Top Positive Review

“Photo”

Raman b.
9/11/23

In an effort to provide the most unbiased reviews possible, we don't let users review their own businesses, or ones they're connected to.

Top Critical Review

“Fraud Reported to the FBI”

Giovonni E.
3/21/24

I am an Investigator and needed a IDP, so I applied to this company, I paid their full fee. After I did not hear back from them regarding my status, I started to Investigate. This company is a Fraud and I reported them to the National Trade Commission and to the FBI, as I am an American Citizen. Stay away from this Scam company and save yourself the loss of your money. Report them If you hand Fraudulent dealings with them.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user ramanbhinder92
1 review
0 helpful votes
September 11th, 2023

In an effort to provide the most unbiased reviews possible, we don't let users review their own businesses, or ones they're connected to.

Thumbnail of user giovonnie
1 review
0 helpful votes
March 21st, 2024

I am an Investigator and needed a IDP, so I applied to this company, I paid their full fee. After I did not hear back from them regarding my status, I started to Investigate. This company is a Fraud and I reported them to the National Trade Commission and to the FBI, as I am an American Citizen. Stay away from this Scam company and save yourself the loss of your money. Report them If you hand Fraudulent dealings with them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debas
1 review
0 helpful votes
June 11th, 2022

I trusted ITCA organization can handle and services is very first like promise.
My one of friend told me you can apply by through this organisation.
Excellent excellent, I m very satisfied

Tip for consumers:
Yes , I request others please give correct address, correct personal details then you will get your driving licence.

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnw5677
1 review
3 helpful votes
June 23rd, 2022

Don't purchase from these sharks. I purchased it within their opening times and it never arrived.

Poor service and the email response was disgusting. Never received a refund either.

I can't be bothered to pursue a refund as my time is worth more, but seriously don't use them.

Tip for consumers:
Don’t use this site! Absolute sharks and don’t deliver goods

Value
Thumbnail of user johnj697
John M. – ITCA Rep

Dear Sir
We have the prove which is the time of submitting your application after one hour of the duty time, we even offered you the refund based on our terms and conditions which you accepted requesting you to send us the picture and to issue it for you and the refund is ready once you accepted, sorry for any inconvenience and pleaser call us to satisfy you you with our always customer care service.

Steve
ITCA Team
Support@e-itca.org

Thumbnail of user michaels5149
1 review
0 helpful votes
October 16th, 2020

Mi namne is michael slisko i am happy for drive lesince and thanx you so much thanx you my number *******8170

Thumbnail of user asishmathai.410
1 review
0 helpful votes
March 2nd, 2024

I have applied for IDL a month back. It was told that I will receive the hardcopy within 1-2 weeks by post but it's been more than a month now that I didn't receive it. Money is wasted. And I lost my job due this. Totally disappointed.

Thumbnail of user mohamedt86
1 review
0 helpful votes
August 6th, 2023

Dear ITCA,

URGENT

I'm disappointed with the level of service and the extreme delay in delivering the International license contrary to what is stated on your website referring to the speed and fast services, for unknown reasons, I still can't understand why it takes so much time to send the licenses although that I have paid for the DHL/Fast services.

If the Licenses can not be delivered before or by the latest 9th of August, please cancel them and reaccredit the money back into my account. Please escalate this matter to the concerned and provide a reasonable justification. I've contacted DHL Doha, who confirmed that the shipment never left the UK. I have sent several WhatsApp messages with no positive answer except "OK." In answer to my inquiry. You may find below a screenshot from the tracking number provided and a copy of my conversation with your agent on WhatsApp.

Kindly expedite sending IL ASAP, as I'm planning to travel coming Friday, and I need it urgently.

Tip for consumers:
Dear ITCA,

URGENT

I’m disappointed with the level of service and the extreme delay in delivering the International license contrary to what is stated on your website referring to the speed and fast services, for unknown reasons, I still can’t understand why it takes so much time to send the licenses although that I have paid for the DHL/Fast services.

If the Licenses can not be delivered before or by the latest 9th of August, please cancel them and reaccredit the money back into my acc

Products used:
Your Tracking Number
*******416 ---- GRN*******633

Service
Value
Shipping
Returns
Quality
Thumbnail of user nealj16
1 review
0 helpful votes
February 15th, 2019

I was dealing with John during my application. John was swift, polite and went out of his way to help me.

John is true to his word, if he says he is going to do something, he means it. I received my soft copy licence very fast and the hard copy was dispatched by UPS very quickly.

You can buy with confidence from ITCA. So,
Keep up the great work John and the rest of the ITCA team.

Best,
Neal

Thumbnail of user captm4
1 review
0 helpful votes
June 23rd, 2019

I wish I could rate higher than 5, the service and support that was given by Steve and John is commendable.

This is your stop for getting a International Driving with exemplary service and support.

While in UK with having the vehicle ready to be collected, had a new requirement of Driving permit along with the Indian Licence (without a chip).

Applied to ITCA and in less than two hrs had the soft copy, with great support and push by Steve and John the original was in hand in 2 days enabling me to pick up the car drive in UK.

Every email was answered and followed up personally by both of them.

Once again great going and thanks for your help.

Cheers!

Capt. Mohit Sabharwal

Thumbnail of user pranabg
1 review
1 helpful vote
October 27th, 2018

Hi,

Great response from Steave. Thanks for the help you were able to help me with my complaint really quickly and accurately.

Thanks
Pranab

Thumbnail of user johne436
1 review
1 helpful vote
October 2nd, 2018

The international driving license itself looks professional and the support is very swift in responding. I'm a very happy customer.

Thumbnail of user ravindernathr
1 review
1 helpful vote
July 20th, 2018

John was very helpful. He solved my issue with ease. I felt very comfortable with him. Amazing customer service. Bravo!

Thumbnail of user foreignt
1 review
1 helpful vote
August 6th, 2018

I ordered more than 6 weeks ago, and have still not received my hardcopy. I asked one week ago for a full softcopy, to get it printed by myself, but even this is not happening. As i'm going for holiday tonight, i have basically nothing to show and have to get a drivers-licence translation in europe itself and spend money and time again.
I cannot recommend this service, better get it directly in the country you're travelling to, or at least spend in express post service. The free service is a scam...

Thumbnail of user pradeepk24
1 review
1 helpful vote
August 10th, 2018

They privided me with international translation for driver licence that was really accepted. Thanks ITCA

Thumbnail of user loaik
1 review
1 helpful vote
May 26th, 2018

I got an international driving document or license from ITCA. The service is great
Price is fine and the document is valid

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From the business

Company Representative

Thumbnail of user johnj697
John M.
Support Manager
Typically does not respond to reviews
ITCA International Driving Document is the most trustable, experienced and acceptable at the global level, it is the best translation in full accordance with the only authenticity of the UN Convention 1968 on Road traffic regulations, that, along with your national driver's license enable you to break the language barriers to rent and/or drive a car in any country all over the world.
ITCA's International Driving Document is well-known for international car rental companies.
ITCA International Driving Document is a translation that along with your national driver's license enables you to break language barriers when renting or driving a car in any country all over the world. ITCA IDD is well-known for international car rental companies.

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