e-Rewards

I have participated in e-Rewards for many years but yesterday I was unable to redeem my points for a reward due to their new, very complex verification process; Must use cell phone to send photo of government id and mug shot. I got lost in the demands and gave up. Also, NO cash rewards (like Survey Junkie) and long surveys with minimal rewars. Crummy site.

They now require "Veriff" link to redeem rewards. It. Doesn't. Work! Tried e-mailing inquiry at *******@e-rewards.com. They also may have help at *******@e-rewards.com. I see they have just answered me from *******@e-rewards.com and want me to take a photo of the error - I'm not sure I even know how to do that but I will try the e-mail again if necessary. Also their phone numbers (googled) do not work - *******436, *******800, *******234. I'll keep you posted on any further "solution" from them?

I appreciate this opportunity for a great way to earn rewards. The surveys are well written and easy to navigate.

I've repeatedly contacted customer support to get my email changed as the website does not allow members to change their own email address. ERewards customer services are either ignoring my requests to change my email address and contact me at my new email address OR they are writing to my old email address that is no longer in existence. Either way, I cannot get anyone at eRewards to help me get my email address changed. This means I get no more survey invites as the survey requests are going to my old email address that I can no longer access.

After more then 10 years of using them, they suddenly require 3 party verification. I did it, which probably was a mistake. It said I was verified, but then e-rewards locked my account. So it looks like I lost all my points. It has taken more work lately to earn any points, and you have to put a lot of time in to be disqualified. So I am unhappy with them
Update: after several emails They have resolved the issue for me. I am still not happy with the need for the third party verification

I've wasted several minutes on more than one review. Every time I do, it tells me I don't qualify and I get no rewards. Don't waste your time with this.

Survey went OK, but was a bit long. I thought it was only 20 minutes and it took at least twice that long. Interesting questions for the most part

I wrote a review a few days ago chastising e-rewards.com because of their requirement to have a cell phone to verify one's identity. They came back to me and found another way for me to log in and redeem my points.
So, I feel I need to thank them publicly and show my appreciation for helping me.
Tom Martin

E-rewards has made it much harder to accumulate any points for rewards. As stated in another review, you are essentially taking a survey only to find out you don't qualify for the actual survey. In addition, once you do have enough points to redeem, they have now partnered with something called Veriff. You now have to provide a selfie and a copy of your driver's license to Veriff. This is in addition to the code they already send to your verified phone number. My bank doesn't require this level of verification! Seems like a scam to get your personal info over to another company that does who knows what with it. Not worth it in my opinion. After many years of enjoying the survey taking, I'm done. Repeated emails to E-rewards support have been answered promptly, but have not resolved the issue. They simply continue to state my phone number has been verified. It doesn't address the issue of Veriff.

I have been a member of the e-Rewards community for I don't even know how many YEARS now. I have NEVER had ANY issues with them, whatsoever.

This site is having you answer survey questions, but gives you nothing in most cases. I myself started six different surveys, then after answering 15 - 20 questions on each, it pops up and says I don't qualify for this survey. So, I answer half the question for each survey then get no points for my efforts. I had already completed my profile to 100% so they should know beforehand if I qualify or not!
DON'T WASTE YOUR TIME.

Over and over I get all the way to the demographics part of the survey and I am told they have enough responses. At this point, 90% of the survey is complete. They get all the answers and all I get is a partial reward. Never was this way until the site was updated this year. I've been doing these surveys for 8 years and it's not worth my time anymore.

This company has always been horrible and I didn't think that they could get worse but they have. They award nothing for your time and get away with it. Survey did an update and if possible they award even LESS fake money! I am disgusted with them. Answer 5 questions for amazon and get real money. Erewards is making a fortune off us and giving us NOTHING. Would rate them 0 if I could!

After several years of using e-rewards; I was shocked and disappointed you can't redeem your points without a 'valid' passport, ID etc and basically 3 different forms of ID to get pass before getting your voucher. Its like going through a kind of immigration process just to try redeeming a £10 shop voucher! Wouldn't accept my NHS work ID. I don't drive; so I can't produce a driving license. Also what if you can't afford to renew your passport!?! I wasted many hours doing their surveys to reach this dismal point. What was wrong with the previous and simpler way of redeeming points. I've written a message to them and hopefully it'll be good news; as I'm reaching the point of not returning. Other survey companies don't do this kind of nonsense. E-rewards used to be fairly good before. I can see I'm not the only person having the same issue with this horrendous 'veriff' system.

I have been a member of erewards a very long time! I have received great payouts in the beginning, but now they are constantly deactivating your account, holding your hard earned gift cards for exchange of a photo ID and a picture of yourself! Run! Scam. This new company is trying to steal our identity. When we signed up they did not ask for our personal information, so why now? I do not feel comfortable with sending a picture and photo ID! They also use to pay.25 if you do not qualify,, you finish a survey honestly and completely for them to not pay you at all! Scam

As with others, I have now been locked out of my account and have apparently lost 1500 dollars in survey points. This is because I refuse to take a photo of myself and also my drivers license and submit these online to a third party identity verification company. I've done these surveys for years and have no issues with text verification, 2 party identification etc, but submitting sensitive personal information to a third party company for this? Seems illegitimate and foolish. Also, this change was enacted with no notification to panel members, which is apparently allowed according to their fine print. Something smells fishy.

Took a bunch of surveys while recovering from a broken ankle and not able to do much else. I redeemed a $30 reward with no issues. But then I got to $90 and was suspended. They will not tell me why but I'm guessing I earned too much too fast. Now to "reactivate" they want a photo and real ID. Even if legitimate it is far too risky to upload pictures and driver license - especially when this personal information was not required to set up the account. If any other account of mine is locked or frozen (including financial/brokerage accounts, my online medical records, my online HR and employment records) they can be reactivated via security questions, sending verification codes, etc. Red flags all over the place.

E-rewards locked me out of my account as soon as I got enough points to redeem for a gift card due to account violations they refuse to expand on. Impossible to get in contact with anyone and a complete waste of time

I took many surveys to earn a restaurant gift.When I went to redeem, the restaurant, A National Franchise - $#*!eys, accused me of being a scammer.They never heard of
EREWARDS and refused redemption.When I reported this to EREWARDS, THEY DID NOTHING.Probably a BOT...All that time spent on surveys.I am done with them

Prior to this month, I would have given a much better review of this company. But recent changes have negatively impacted my review.

#1- Previously if you did not complete a survey, you received $0.25 in partial compensation. This was for all surveys that were not completed. Today, you receive $0.20 in compensation if a survey is not completed, on only 5 surveys per day. So any surveys that are not completed after the initial 5, you get zero compensation. Even if you spend 5, 10, 15 minutes on the survey. Trust me, you will spend this amount of time on a survey only to find out "it has closed" or "you do not qualify". So take into consideration the unpaid time you will be giving away before deciding whether or not to start taking these surveys.

#2 - The "e-currency" you receive is worth about 33% in real dollars. So, when you complete a suvey for 3 e-currency dollars, when you get ready to redeem it, it will be worth $1.00. So, to get that $25 gift card you will need 75 e-currency dollars.

#3 - If you end up earning more than $600 in real dollars between January 1st and December 31st, this will be reported to the IRS. When filing federal taxes, as no deductions have previously been taken out, you will end up paying both federal taxes based on your tax rate, PLUS, you will be assessed social security taxes. In my case, earning $600 real dollars, resulted in a $200 tax bill. Figure losing about 1/3 of your "real" dollars.

4 - Many times your account will be shut down for "infractions" and this will result in not being able to redeem your e-currency. I have had this happen numerous times over the past 3 years. But my account has always been reactivated...until this month. I noticed that when I redeemed e-dollars for gift cards, I did not receive the email containing the codes. I have emailed customer service numerous times asking why I am not receiving my codes. At first I received a response indicating that my concern had been "elevated" and I would receive a reply. I have never received an answer and now, when I contact customer service, I hear nothing from them. Other reviews indicate this problem also, so I am not alone. You provide your valuable time taking surveys, with the promise of gift cards, only to end up with nothing. Keep this in mind, your account can be shut down at any time and you receive no notification or explanation. At that point, you are unable to redeem your e-currency.

So, if after reading my review, you want to take surveys for gift cards, I wish you well. Over the 3 years, I received over $7,000 in gift cards. But it takes a lot of time and effort. Remember, I had to accumulate over 21,000 e-currency dollars for this $7,000 and it took nearly 3 years. Also, I have to reduce this amount by 1/3 due to taxes being paid, which I did not initially take into account. Plus, if this survey site believes you have rushed through the surveys or provide incorrect information, your account will be suspended with no notification and your accumulated e-currency dollars become worthless.

In order to redeem points, E-rewards added a verification process through a 3rd party which requires a photo id; that I find concerning and discourages E-reward users from redeeming points, if you want to protect your privacy. I'm terminating my E-rewards account.

Generally good but often a survey will take quite a bit of time and then say I am nor qualified or they have enough respondents already. I think this should be determined before I have spent 5 or 10 minutes on that survey.

Stay Away! After being a loyal member for years, they revoked my account without explaining exactly why it was revoked. I filed a report with the Better Business Bureau and all they came back with was that my points will be restored, but they were NEVER. They essentially stole over $135 from me which I spent hours completing surveys. They could carry less about customer service at all. TERRIBLE!