• Earlums

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Overview

Earlums has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Earlums?
Top Critical Review

“Customer Service Review”

SHARON B.
11/19/18

With fly by night "companies" on the rise, asking for tracking information after a purchase is not threatening. It's protecting their potential investment. I placed an order and heard nothing after that. Wrote the seller and stated that if I didn't get tracking information, I would ask Paypal to refund my money. Instead of simply giving me tracking information, they refunded me my money, stating I was being threatening. If you can't understand that customers are entitled to information about their purchases, I feel sorry for you. Extremely poor customer service...

Reviews (1)

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Thumbnail of user sharonb440
2 reviews
4 helpful votes
November 19th, 2018

With fly by night "companies" on the rise, asking for tracking information after a purchase is not threatening. It's protecting their potential investment. I placed an order and heard nothing after that. Wrote the seller and stated that if I didn't get tracking information, I would ask Paypal to refund my money. Instead of simply giving me tracking information, they refunded me my money, stating I was being threatening.
If you can't understand that customers are entitled to information about their purchases, I feel sorry for you. Extremely poor customer service...

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