• Emenac Call Center Services

Overview

Emenac Call Center Services has a rating of 4.63 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emenac Call Center Services most frequently mention customer support. Emenac Call Center Services ranks 2nd among Call Forwarding sites.

  • Service
    45
  • Value
    45
  • Shipping
    13
  • Returns
    15
  • Quality
    24
Positive reviews (last 12 months): 100%
Positive
9
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • John, of Emenac Call Center Services, was energetic and effortlessly charming.

Critical highlights

No critical highlights yet

How would you rate Emenac Call Center Services?
Top Positive Review

“I have found Alex to be an exceptional employee”

Jed F.
11/11/22

I have found Alex to be an exceptional employee. He is patient, responsive and accessible. Previously, I used call centers for customer service. However, I was frustrated with the inconsistent call volumes and billing cycles which led me to seek out a company that could better meet my needs. Ecall Services has been a great fit for our business. I highly recommend working directly with your assigned representative as it will help ensure you get the best possible results.

Reviews (48)

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Reviews that mention popular keywords

center services (38)
Thumbnail of user jedf16
1 review
0 helpful votes
November 11th, 2022

I have found Alex to be an exceptional employee. He is patient, responsive and accessible. Previously, I used call centers for customer service. However, I was frustrated with the inconsistent call volumes and billing cycles which led me to seek out a company that could better meet my needs. Ecall Services has been a great fit for our business. I highly recommend working directly with your assigned representative as it will help ensure you get the best possible results.

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Thumbnail of user roberts9935
1 review
0 helpful votes
January 12th, 2024

I have been using Emenac Call Center Services for my business for over a year now, and I can confidently say that they have exceeded all my expectations. The agents are highly professional and well-trained, providing excellent customer service to my clients. The team at Emenac is always available and responsive, ensuring that there are no bottlenecks in the communication process. I highly recommend their call center services to any business in need of a reliable partner.

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Thumbnail of user carrolf1
1 review
0 helpful votes
March 26th, 2022

Last time, I enjoyed working with Emenac Call Center Services and so far I have only great things to say about my experience this time. Kevin was fabulous, he responded immediately and knew exactly what I needed. He handled everything and made the process painless and without stress for me, which is very important at times like these.

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Thumbnail of user maxg257
1 review
0 helpful votes
March 2nd, 2024

I have been utilizing Emenac Call Center Services for my business for the past year, and I must say, I am highly impressed. Their team is incredibly professional, always courteous, and consistently goes above and beyond to ensure our customers are satisfied. The agents are well-trained and knowledgeable, handling inquiries and concerns with efficiency and care. Overall, Emenac Call Center Services has been beneficial in enhancing our customer support operations, and I highly recommend them to any business looking for reliable call center solutions.

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Thumbnail of user fayc74
1 review
0 helpful votes
April 19th, 2024

Emenac Call Center Services has been a solid choice for our mid-sized company. Their agents are well-trained and professional, effectively handling most customer inquiries. The on boarding process was smooth, and their reporting system provides valuable insights into call volume and customer sentiment. One area for improvement could be the call routing. Overall, Emenac is a reliable call center solution with a good track record.

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Thumbnail of user addisond24
1 review
0 helpful votes
June 2nd, 2022

I decided to sign up for a virtual receptionist service after doing research online. I spoke with Lisa, who is a representative of Ecall Center Services, and she helped me decide which plan best suited my needs. She was very helpful and explained every detail of the program in an understandable way. It was a pleasure talking with her, and now I know why many businesses like mine have partnered with Ecall for their receptionist services.

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Thumbnail of user judithm534
1 review
0 helpful votes
March 26th, 2021

Have been working with ecall center services for a few months now, they have been amazing from start of the project. Their VA are the best in USA. They managed our 3 phone answering campaigns very efficiently. I would highly recommend other companies to work with them.

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Thumbnail of user buckc30
1 review
0 helpful votes
April 20th, 2022

John, of Emenac Call Center Services, was energetic and effortlessly charming. He took the time to talk with me about my needs and made several excellent suggestions. His experience in the field is obvious, and I feel reassured and confident working with him.

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Thumbnail of user zacb26
1 review
0 helpful votes
March 14th, 2021

Ecall center services has pretty user friendly and competent team members. I really liked your services for handling our call answering.

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Thumbnail of user alinem41
1 review
0 helpful votes
February 24th, 2024

Emenac Call Center Services exceeded my expectations with their impeccable customer support. The agents were courteous, knowledgeable, and attentive, providing prompt solutions to my queries. Their professionalism and dedication truly set them apart. I highly recommend Emenac for outstanding call center services.

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Thumbnail of user ashleyk840
1 review
0 helpful votes
January 27th, 2024

Emenac Call Center Services provides excellent service. They are responsive, and attentive, and provide personalized solutions to suit my business needs. The staff is highly skilled and trained to provide top-quality customer support. Their dedication to exceeding customer expectations has resulted in a loyal customer base for my business.

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Thumbnail of user candacem365
1 review
0 helpful votes
March 12th, 2024

Emenac Call Center Services provided exceptional support for our business. Their team was professional, responsive, and adept at handling customer inquiries. With their assistance, we were able to streamline our operations and enhance customer satisfaction. Highly recommend their services for any business looking to improve their customer support.

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Thumbnail of user williamh3522
1 review
0 helpful votes
March 22nd, 2022

John was great to work with! He responded quickly and handled everything I needed. And after getting an incredible bid from his company, his price beat all others too! I would highly recommend him for any of you needs call center services.

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Thumbnail of user teddyd27
1 review
0 helpful votes
April 22nd, 2022

My experience with E-call Center Services was nothing but amazing. I was impressed by their level of commitment and enthusiasm for the role as our agents.

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Thumbnail of user ameliam153
1 review
0 helpful votes
March 16th, 2022

I've found E CALLCENTER by searching Google one day. This company has provided me with better service than many other call centers I have worked with. They give their clients personalized account managers, who are always available for assistance when you need them.

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Thumbnail of user williams7144
1 review
0 helpful votes
April 3rd, 2024

I've had the pleasure of interacting with this call center service on multiple occasions, and each time, I've been met with exceptional customer service. The representatives are always friendly, patient, and willing to go the extra mile to assist with any questions or concerns. While there have been a few instances of miscommunication, they've been quick to rectify the situation. Overall, I'm happy with the service they provide and would rate them 4 stars.

Thumbnail of user ericw1567
1 review
0 helpful votes
June 10th, 2022

I spoke with Alex, who guided me through the first stage of setting up my account. He was enthusiastic and professional. His dedication to his job made the process easy and quick.

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Thumbnail of user moirag17
1 review
0 helpful votes
October 5th, 2021

Steve has been amazing throughout the way. He was so professional, helpful and thorough. Talking to Steve for getting reasonable and right information about the company, was just flawless. I would love to hire E-CALL CENTER SERVICES team soon. Thanks

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Thumbnail of user ericd1135
1 review
1 helpful vote
May 16th, 2022

John from Ecall Center Services handled my call as a new customer and set up my account on the spot. He gave clear, responsive explanations to all of my questions. He instilled confidence in me that she would handle clients professionally.

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Thumbnail of user dorians37
1 review
0 helpful votes
October 28th, 2021

The agents at Emenac Call Center have a good command of English and they speak fluently. The most important thing about them is that they offer 24/7 support and are highly responsive. My clients never had complained from them. I highly recommend them.

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Thumbnail of user horaceh20
1 review
0 helpful votes
October 9th, 2021

After using ecall center services my customer base has grown considerably since I hired them for market research. It has been a fantastic journey so far. Highly Remanded

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Thumbnail of user rowana19
1 review
1 helpful vote
May 17th, 2021

For the past 1 year, I am using the live chat support services of Ecall center services. Not only my online sale has increased but also my existing clients are getting quick support. I will definitely recommending them to others.

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Thumbnail of user michaelj3269
1 review
0 helpful votes
July 10th, 2023

I hired Emenac Call Center Services as third-party customer interaction that helped a lot in getting refined data about my customers regarding common issues in call answering, and forwarding. Thanks to Alex who aided me in finding the top-rated call center service provider within my budget in no time.

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Thumbnail of user harveys158
1 review
1 helpful vote
August 4th, 2021

Ecall Center Services is one of the best companies so far. They offered the best pricing for VA. My business customer support is well handled. I would definitely be working with them in the long run.

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Thumbnail of user stephenp1299
1 review
0 helpful votes
July 31st, 2022

ECall Center Services makes it easy for us to provide a quality service that is important to our clients. We are able to provide reliable, efficient, and accurate services through their services..

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Emenac C.

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