• Ecop- Police Supply

Ecop- Police Supply

Overview

Ecop-. Police Supply has a rating of 1.46 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Ecop-. Police Supply ranks 1st among Guns Other sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    2
  • Quality
    3
How would you rate Ecop- Police Supply?
Top Positive Review

“C-more STS2”

jerry t.
3/1/22

I got my sight, it took 7 days, it is FL. Things move slower there. Great price, they did what they said they would do. Thanks great job

Top Critical Review

“Do not buy, scam artists!”

Richard L.
11/5/21

Item I received was not what I ordered. Tried to return through Walmart and the return process would not complete. Tried calling, voicemail was full, couldn't leave a message. Emailed address on website, no reply! At this point, I filed a protest on the credit card charge. Will have to see how that goes. Absolutely do not buy from these scam artists!

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user richardl1868
1 review
2 helpful votes
November 5th, 2021
Verified purchase

Item I received was not what I ordered. Tried to return through Walmart and the return process would not complete. Tried calling, voicemail was full, couldn't leave a message. Emailed address on website, no reply! At this point, I filed a protest on the credit card charge. Will have to see how that goes. Absolutely do not buy from these scam artists!

Thumbnail of user wills305
1 review
2 helpful votes
July 31st, 2021

Ordered a premium knife via Amazon and inferior item received. After Amazon requested a replacement they sent the same cheap item a 2nd time. Dealer does not respond to my complaint basically repeating the same answer regardless of questions and request, Will be reporting to BBB and state's attorney office.

Tip for consumers:
Avoid like the plague.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jerryt359
1 review
0 helpful votes
March 1st, 2022

I got my sight, it took 7 days, it is FL. Things move slower there. Great price, they did what they said they would do. Thanks great job

Products used:
red dot

Service
Value
Shipping
Quality
Thumbnail of user johnm4884
1 review
4 helpful votes
April 27th, 2020

Do not buy anything from this seller they have poor customer service with no response and multiple poor feedback complaints and misrepresent public service

Thumbnail of user paulb2875
1 review
2 helpful votes
May 7th, 2021

$44 for restocking fee. I will never buy or order anything from them ever again. The part I sent back wasn't even opened.

Thumbnail of user ericp1134
1 review
2 helpful votes
December 18th, 2021

Ordered pistol sights from them. Had them listed on site as $128 after order was placed they cancelled my order saying there was an inventory error. Checked again and they had the same sights listed for $198.

Products used:
Firearm accessories

Service
Value
Thumbnail of user thomasr527
1 review
4 helpful votes
November 23rd, 2019

I ordered 3 cases of 30 pair of toe warmers, I received 3 pair. They do not respond to my email I sent them about this matter. I should have read the reviews about this company before I ordered anything from them! I have never read so many bad reviews about one company in my life. I hope Walmart stops doing business with them, Walmart is a much better company than ecopusa ( the crooks) and should now be associated with them!

Thumbnail of user amandad218
1 review
4 helpful votes
January 8th, 2019

I ordered something from Ecop for my fiances birthday. The order was being sent to a wrong address. I have sent them 2 messages to have it corrected before it was shipped out. I got a message back that it my issue will be sent to someone who will handle it. It was never handled and they shipped it out. So i've sent a 3rd message and called and left a message. As of now, I have a gun cleaning kit being sent to the wrong address.

Thumbnail of user robertw1006
1 review
4 helpful votes
August 9th, 2019

They are a third party vendor through Walmart.com. They sent me a 30 piece item that is listed and pictured as a 37 piece item. They stated they made a mistake and listed the wrong pictures and item. After now having my money for a week and a half I can send it back and eventually get my money back. Bait and switch crooks. Walmart.com has done nothing at this point to fix the situation

Thumbnail of user joer305
1 review
4 helpful votes
May 16th, 2018

Ordered a Bianchi holster for my Taurus 92AF, the one I received was for the older model gun, mine has the accessory rail underneath so it would not even begin to fit the holster. I mailed it back to eCOP with a note explaining the problem, just got an e-mail from them that they can't take it back because of ink marks on the package, I never touched the package, now I'm trying to get it back so I can sell it at a gun store and find some other holster that might fit... Buyer Beware

Thumbnail of user jiml151
1 review
4 helpful votes
March 30th, 2018

I ordered a pellet rifle from this company, The wood stock was broken right out of the box. Took forever for them to refund my $$

Thumbnail of user dougr41
1 review
1 helpful vote
November 30th, 2017

Everything was what I was wanting, thanks. I received the knife that I ordered in excellent condition.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomf335
1 review
5 helpful votes
March 13th, 2019

My knife was never recieved it was 70 dollars and never got no email back or call I guess I lost 70 dollars this place is a $#*!ing joke this went on for 6 months and never got no emails or call back after thousands of calls and emails please dont lose your money $#*!ing piece of $#*! scamers

Thumbnail of user jamesc956
1 review
5 helpful votes
August 11th, 2018

Received a flashlight in only a standard plastic envelope with no protection. The flashlight had two scratches but was otherwise ok. Never have received a product so poorly packed before.

Thumbnail of user francisf14
1 review
10 helpful votes
September 29th, 2017

I ordered a item from Wal-Mart.com. I guess they do business with this ECOPUSA Scammer. Wal-Mart uses ECOP as a third party vender. ECOP sent me a complete wrong item and now walmart says contact ECOP and ECOP wont answer. I just got my money stolen from me, by this business

Thumbnail of user dougr36
1 review
7 helpful votes
September 26th, 2017

I ordered two packs on cigar float rigs 12 in a pack a total of 24 they told ebay I cancelled the order I did not they should have made it right FRAUD STAY AWAY FROM THIS COMPANY

Thumbnail of user camerone10
1 review
14 helpful votes
September 30th, 2016

My name is Cameron and I purchased a trail cam from this site. Figuring that they served police population I figured that I would give it a shot. The price was 60 bucks cheaper then anywhere else. Do long story short. They pulled the money out of my cabelas credit card. I have been waiting and waiting and it got sent to the upper management. They come back and say it's fraud... How is it fraud and yet you pull money off my credit card? Got in response with a customer service agent and now I cannot get a hold of them. They stated the web store has issued with being fraud. Now I have reported a fraud report on ecopusa due to them taking money and receiving nothing for it. Theft is what that is. I will never recommend this site to anyone for anything. It is a joke.

Thumbnail of user mv70
1 review
5 helpful votes
January 5th, 2018

I ordered a body cam from eCopUsa on the walmart website. What I got was a kitchen gadget, I still have the confirmation e-mail that shows what I ordered.

We're processing your order.
Walmart Customer Care
Help Center My Account
We're processing your order
Hello Michael,
Thanks for shopping with us. We're processing your order now and we'll email you again when there are status updates. You can also track the status via your account.
Sincerely,
-Your Walmart Customer Care Team
Order number: xxxxx

Ships from eCopUSA

Arrives between: Mon, Nov 6 and Fri, Nov 10
We'll send an email with tracking
Info when your order ships.
Shipping to:
Mike
Address omited
Item Qty Total
Compact & Portable HD Body Camera, Person Worn Camera (Audio & Video Recording), GPS Tracking, Night Vision, Built-in Battery, 16GB Memory
$115.00 1 $115.00
Items may arrive in multiple boxes on different days.

Order summary

Order subtotal: $115.00

I submitted a return it took a while but they accepted it reason (customer error). It took a while to get my money back but they did give it to me. I did have to pay return shipping. They have a lot of rules on their return shipping policy, like the packaging cannot be damaged, their packaging was a plastic shipping bag with no padding at all, so I bought a box because of the odd size of the item they shipped me, and padded the item. After I had all the trouble with this order I looked up reviews on eCopUsa, they were mostly bad. Last DO NOT BUY FROM THIS COMPANY!

Thumbnail of user jamesj180
1 review
7 helpful votes
November 8th, 2016

Bought knifes from them not the best quality I've been trying to reach out to them for a return an no one comes to phone it asked me to leave message an no one every calls :( would never buy from them again

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From the business

Ecop! Police Supply Is a U.S. based retailer of police equipment, tactical gear, firearms, knives, fishing, hunting, and outdoor gear - We ship international.

Company Representative

Thumbnail of user kp22
K P.

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