• ed2go

ed2go

Overview

ed2go has a rating of 1.24 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ed2go most frequently mention community college, and online course problems. ed2go ranks 1662nd among Education Other sites.

  • Service
    20
  • Value
    20
  • Returns
    18
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I bought a very expensive course from them that took 6 months to complete.
  • Received my link to the online classroom and was assigned an instructor.
How would you rate ed2go?
Top Positive Review

“Certificate”

Danielle D.
12/2/21

I had a overall good experience. It was convenient and I didn't have to worry about the stress of not finishing it into me. Thank you

Top Critical Review

“A waste.”

Tinisha T.
4/8/21

I completed their Certified Medical Administrative Assistant program about a year ago. It was so not worth the money it cost. All you did was read a book, watch a few clips, answer questions and take an easy test at the end of each chapter. Thought we would be using software of some kind to mimic working in an office or anything but what we did.

Reviews (50)

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Reviews that mention popular keywords

course (14) instructor (8) money (10) program (9)
Thumbnail of user randyf267
1 review
15 helpful votes
March 29th, 2021

Ed2Go set me up with First Associates/Vervent Inc for a student loan. This was the same bank that was indicted in the ITT scam. Everyone in that class action suit, got a total refund. Because I went through Ed2Go, I have to fight tooth and nail just to keep this off of my credit. Vervent Inc keeps lying to keep this on my credit report. The loan was disbursed Apr 2013 and it is still on my credit today, by saying the first delinquency was mar 2019. When in reality it was Jun 2013.
BEWARE ED2GO!

Tip for consumers:
STAY AWAY from ED2GO!!!!

Products used:
4 online courses

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Value
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Thumbnail of user kima766
1 review
12 helpful votes
May 21st, 2022

I signed up for the COC program that was offered at at the Community College in my state, it was a waste of money. All you're doing is reading and watching videos, you couldn't get anyone on the phone or respond to emails. I took the exam through AAPC and unfortunately I failed, after speaking with an instructor with AAPC I see how unprepared I was/am. Do not waste your money or your employers money. Beyond pissed

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Thumbnail of user amirap2
1 review
11 helpful votes
July 21st, 2020

Ive been studying with ed2go for over a year now for my certificate in business management and HS Diploma. Ive been changed over to four different academic coaches. The first one, I had requested to be changed multuple times because she could not abide by one simple request, dont call me until after noon. I explained again and again, I work night shift, Ive been alseep for 3 hours and youve woken me up until finally one day I lost it on her, her response? None, she stopped talking! About a month and a half later I finally got someone else due to other circumstances. You get stuck and cant get past a test? Good luck! Currently on #5 attempt for a history final and am offered no help! Ive been watching youtube videos and reading about the questions for daaays, they are so specific it seems impossible to actually find the amswer they want.
THE ONLY REASON WHY I HAVE PUSHED THROUGH IS BECAUSE I SPENT SO MUCH MONEY AND THEIR ARE NO REFUNDS!

Thumbnail of user ren3
1 review
11 helpful votes
July 9th, 2023

Review:
The online course from ed2go was a disappointment. Once I paid, there was no support or monitoring of my progress. The course materials lacked depth and clarity, making it difficult to learn effectively. Additionally, there was no online community for interaction. I would not recommend this course due to lacking support and engagement.

Thumbnail of user adrianon3
1 review
13 helpful votes
January 17th, 2022
Verified purchase

I had health issues and applied for an extension. A month ago I was told I would receive a response back in 1-3 business days. I have been reaching out to them since then and have not received any sort of response regardless as to how and who I try to contact from their company. Being that I paid for this course to help me get a cert out of pocket I am really upset with their lack of professionalism and would highly advise anyone thinking of taking a course through them to steer clear and find a company that is actually interested in helping you get your cert.

Tip for consumers:
Find a site that cares about their students and actually responds to them

Products used:
Network+ Certification Training

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Value
Returns
Quality
Thumbnail of user michelles3554
1 review
11 helpful votes
October 1st, 2022
Verified purchase

When I enrolled in this class I had really high hopes for it because it's provided through a very reputable state school. I have been so incredibly disappointed to find that it's just a bunch of read, click, read, click. How is it possible that in 2022 anyone thinks that kind of 'learning' could be engaging? I was sure there would be some interaction or at least some videos to break up all of the reading. The most interactive it gets is when you can click on a box that expands to show - you guessed it - MORE READING. Let's get with the times. Students need to learn in fun and interesting ways in order to stay engaged. If I wanted to read for 3 hours a night I could have just bought the certification review book at a fraction of the cost of this program.

Thumbnail of user lisas3977
1 review
15 helpful votes
April 4th, 2022

Do not waste the money or use their payment plan. The certificate don't help you at all when trying to gain a job. It's a scam.

Thumbnail of user robbie.w
1 review
3 helpful votes
August 29th, 2023

I paid $2,495 for "Cisco CCNA Certification Training (Voucher Included)", well guess what? Apparently the exam voucher is NOT included unless you complete their absolute train wreck of a program. Save your money, there exists several FREE YouTube guides that contain much more in depth and easier to follow training for this exam.

Tip for consumers:
Their customer service is even worse,.. dare to question why you can't receive the voucher you paid for? Get hung up on and put into an endless IVR loop.

Products used:
Cisco CCNA Certification Training (Voucher Included)

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Thumbnail of user tinishat
1 review
11 helpful votes
April 8th, 2021

I completed their Certified Medical Administrative Assistant program about a year ago. It was so not worth the money it cost. All you did was read a book, watch a few clips, answer questions and take an easy test at the end of each chapter. Thought we would be using software of some kind to mimic working in an office or anything but what we did.

Service
Value
Returns
Quality
Thumbnail of user vickyr146
1 review
10 helpful votes
August 2nd, 2022

If you are taking continuing ed, classes, please do not click at the end of a Michigan Virtual class, where classes are offered. You will be mislead and lose money and time and energy. These courses are certificate only and it gets you nothing. I have lost money, time and credit taking classes here. It is unjust. Please, if you are taking classes for you teacher renewal, check with the State of Michigan and do NOT take ed2go,

Tip for consumers:
check with your state for teaching renewal to see if the school is listed. Money and a lot of time lost on a site that slips into Michigan Virtual at the end of one of their courses. They are approved, the courses that you can click into is not.

Products used:
classes

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Thumbnail of user dtatum007
1 review
0 helpful votes
March 15th, 2024

I paid $300 for some Corporate Drafting courses. The classes are open enrollment every 3 months. I had an emergency and could not start the course. Ed2go refused to let me start the same course in the next 3 months. They took my money and basically said "to bad." They then claimed there was 14 day period, which I did not receive. I don't know any place where one takes classes and the school will not work with you in critical situations until now. Who has $300 to give away? If you have an emergency this company will say thanks for the cash! How will you know if you're going to have an emergency? Best to check with an actual school or another online service, this one is happy to take your money and run!

Products used:
None, the company refused to work with me at all and took my money.
They mentioned a 14 day time period, but I never received anything saying that.

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Value
Quality
Thumbnail of user tracim113
1 review
20 helpful votes
May 12th, 2021

After signing up for Ed2Go classes to earn certificates in Digital Marketing and Social Media for Business, I was excited to begin learning new skills that would hopefully help me in my career. The links to my classes was sent by UGotClass. I was disappointed when I discovered the content was mostly unimaginative, with "canned" slide presentations and links to outdated articles on both subjects. I jumped through the hoops, though, in hopes of at least learning something new. After 3 months of working through the content, I was awarded the certificates I earned, only to find out they are generic with the wording "Certificate of Achievement" (no mention anywhere of Digital Marketing or Social Media for Business on the certificates). A picture of my "Digital Marketing Certificate" from UGotClass / LERN is included with this review... I could have read up on digital marketing and social media for business on my own, and made my own certificates instead of spending hundreds of dollars on these courses. Very big disappointment! If you are looking for credible courses to help advance your career, and counting on having proof of your efforts, don't go with Ed2Go.

Thumbnail of user jamies1123
1 review
6 helpful votes
September 7th, 2022
Verified purchase

Purchased Full Stack Software Developer.

The first two units were extremely easy for me since I have prior knowledge of the topics. Moving into the following units I became so lost I couldn't continue.

In addition to that I have extreme extenuating circumstances preventing me from being able to proceed even if I wanted to. I reached out to customer service and explained my situation to see about getting a refund and they were very unhelpful, and were unable to even offer me a partial refund.

I wish I would have saved my money and just taken classes on LinkedIn or even just followed tutorials on YouTube.

SAVE YOUR MONEY!

Tip for consumers:
Don't take the Full stack software developer class. Save your money.

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Thumbnail of user crazycats1233
1 review
3 helpful votes
July 20th, 2023

I took the Pharmacy Technician certification course. The course was primarily comprised of reading, writing, and sparsely watching short videos. This did not feel like enough and failed to properly prepare me for the technician certification test (the ED2GO tests should have been more challenging and had more relevant questions). In addition, many physical books did not arrive until months later. For example, I completed the course in about 5 months' time. 7 months after purchase I am just now receiving a lab kit for the course. Overal, I am very disappointed in my experience and believe this company to be a scam.

Tip for consumers:
I urge any universities that use ED2GO (as that is how I found them) to immediately disassociate from them.

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Thumbnail of user cathyj227
1 review
4 helpful votes
May 29th, 2022

A mess. I wasn't in the class two weeks asked for refund and it took Stephanie Kelly a week to call me. She is not professional at all. I emailed and called and she just need to get better. I paid $70.00 i only got $52.00. Wrong just wrong. Durham Tech gave me all my money. Next time i will stay within my area. Wake Tech

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Thumbnail of user jeanninem28
1 review
16 helpful votes
February 12th, 2020

What a bunch of crap and waist of money My poor son who has a disability btu has a brain was tricked into this crappy program and then to take the certification test and find things in the test that were not covered in the program. Shame on you my son only wanted something to show he can do it.

Thumbnail of user lizm790
1 review
4 helpful votes
April 14th, 2023

Unfortunately, I signed up for the Medical Coding course through Coconino Community College. After filling out online information form, I immediately received phone calls from fast-talking tele-marketers calling me, even over the weekend reading from a script, "You better sign up before the deadline." They even offered me a discount on the course. Presently going through this online course, I realize it will not prepare me, or anybody else, for Certification. Not only that, but it took them over two weeks after starting Medical Terminology course to send out textbooks. Sent (8) eight emails (can provide) and received emails back saying they're on backorder blah, blah, blah. They did not even offer a two-week extension for the inconvenience. Feeling duped and deceived, I did some research on Ed2Go, which is owned by Cengage. IMPORTANT: Cengage filed for bankruptcy in 2014, and was bought out by a Global investment group. I am disappointed in Coconino College for selling this course, which is just a shakedown for money that victimizes people hoping to acquire job skills. Like other posters here my refund was denied.

Products used:
Medical Coding.

Thumbnail of user telaniar
1 review
9 helpful votes
January 15th, 2022

Don't believe the false advertisements for one-on-one assists or practical hands-on teaching with load boards, software, or anything other than information. You can find all the information you get from ed2go, on the internet for free. There are some courses that will give hands-on practice and assist for a cheaper price. Ed2go Freight Broker class online gives information. You will have to print your certificate from your email pages because a student reported them to BBB for never receiving one. They do not find agent placement after you complete the course, has they say. Keep short, find a better class. Ed2go freight broker class is not worth $1800. Throughout the course, there is never a teacher doing anything. They collect the money and go.

Tip for consumers:
Go to another course for cheaper, more assists and practical hands-on learning. Ed2go is not worth attending for $1800. You get nothing other than information than you can get off the internet for free. Also, the information on the internet often makes it easier to understand. Ed2go does not stick to one subject per chapter (no books) and extenses simple lesson into days. Ex. 6month course can be done in 1 month. Really overextended lessons, never attended by a teacher or anyone.

Products used:
Information

Thumbnail of user daveb899
1 review
14 helpful votes
April 13th, 2020

I took a small Java course to learn computer programming, for about $200. It was good, similar to a beginner book but the instructor was helpful & answered questions timely. Nice. At the end of the year they offered year end discounts, I took an Accounting Course, and a more expensive Java course, hoping to really get compentant. The accounting was similar, reasonable price, only a bit dated (printouts not spreadsheet) and alot of payroll that nowadays people would likely use a service for. Still, the instructor was very helpful.

Except for this AWFUL $1,000 Java course I've taken. It's terrible. Imagine reading a book on your computer screen, no humanized or instructor crafted notes. A few videos from an obvious previous training website platform, where they just kinda show you Java, like they're bragging about it or something?! Uhmm, excuse me guys, when can I join in? I feel like I'm 14 watching my 18 year old brother & his friends hog up the computer time.

Awful. Do not sign up for any expensive courses. $100-$200, maybe at your own risk, but anything else previous students seem to have signed up for a similar fate. Bad course, no real value, no refunds. No job growth from it. You've been warned. DO NOT SPEND BIG MONEY HERE! Courses are very shoddy and not real 'professional training'.

Thumbnail of user danielled566
1 review
1 helpful vote
December 2nd, 2021

I had a overall good experience. It was convenient and I didn't have to worry about the stress of not finishing it into me. Thank you

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Thumbnail of user jessicah714
1 review
29 helpful votes
June 11th, 2020

When I searched a specific school with the desired certificate, ed2go.com always popped up. The sketchy part is when you click on their website the school banner changes on ed2go.com to make you think it is affiliated with that specific school. I even reached out to my university asking if they had a partnership with ed2go.com and they said they do not. DO NOT SPEND YOUR MONEY AT THIS WEBSITE.

Thumbnail of user susanm320
1 review
19 helpful votes
June 27th, 2017

Just finished an excellent Excel course in three sections through Excelsior College, NY. Highly recommended. Registered for SharePoint 2016 through another institution but still ed2go and dropped it within days. Confusing content, poor customer service, just frustrating. Had high expectations given the Excel experience. They also don't seem interested in feedback. Won't go back to ed2go. Checking out Lynda! So far great.

Thumbnail of user jh1302
1 review
3 helpful votes
June 17th, 2023

This needs to addressed 20 years back one would find these shanty buildings around town that were called " Fly by night schools " which is a non credit, non transferable course, certificate course or courses. Your certification was of course a joke because it was outdated to begin.
We have heard about ECPI and ITT Tech school scams and the banks that took advantage of potential students in the 1980s. After that most these schools went bankrupt. Because of the post pandemic situation, the restrictions have been lifted for more online classes. Enter edtogo which is nothing more than these old scam classes and they have now somehow been labeled legitimate an have infected their way into colleges and their "WorkCenter adult education programs ". Since most are online and self paced the teachers in remote locations lead these classes. Most but all involve reading the book and answer questions maybe paper or two.
You can email the teacher but they limited compared say a flipping zoom meeting. Gone is any interaction between the students and teachers not real-time so the individual interaction is lost. This was the exact reason with those old "Fly by night schools" failed so here is a mental picture.old car new paint same broken engine. The interesting thing is the price difference. Let's compare 200 back in the day to now about $2000 to $5000 because they link at professional level test to become entry level certified. This gives a false impression that you will get enough traction to pass this test. Nope the subjects are rigged provide the absolute minimum. So unless you do outside preparation for those 90 test questions of course not even providing job opportunities edtogo gets a free ride. The colleges benefit with their blood money because they are making a scam become legit.
Honestly you're better off to prep for the exam then secure the book or knowledge and pay for the exam yourself. But hold on now.ohh you not allowed to take the sit in exam till you can produce a certificate of completion. What a catch 22.

Thumbnail of user sharp9
1 review
4 helpful votes
August 25th, 2022

From my experience, Everything was terrible, You are not gonna learn anything is basically just textbook and selftaught! I learn more on youtube than the actually program that suppose to teach you! Now i'm in my 2 month I have to pay the total amount $3000! Because I'm not learning anything! Nobody is gonna help you! The instructor that suppose to help you will take forever to reply! If you are reading this is either you are reading the reviews or you are already fall a victim in this scam! THis is not okay! Spread it so no other student would fall for this!

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Thumbnail of user nanb6
1 review
24 helpful votes
May 19th, 2016

Completed ICD 10 Coding Course online through a local college. Course was well organized, informative and was completed without any problems. Waited 10 weeks and made multiple phone calls, ultimately threatened to take action before I was transferred to Manager of Student Services who immediately intervened and got Completion Certificate mailed out next day.

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