• Eddie Bauer

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Overview

Eddie Bauer has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Eddie Bauer ranks 2041st among Women's Clothing sites.

How would you rate Eddie Bauer?
Top Critical Review

“Atrocious customer service”

Michael D.
2/8/21

I only wish SiteJabber would allow "0 stars as "1" is being too kind. Back in 2020 I tried to be removed from Bauer's email list. What should be a simple click on the "Unsubscribe link" in their email (which doesn't actually complete the request, instead it produces a little "spinner" that goes round... and round... and round...). My next attempt was through their chat-line where I was assured that I would be removed. When that didn't work I followed up with an email with the date and name of the person I had talked to and was again assured that I'd be removed. Now, months and countless emails later (each one assuring me that I will be removed), I continue to receive these unwanted messages numerous times per week. I now forward these emails to the SPAM reporting authorities in both Canada and the USA in addition to SpamCop and have told Bauer that they have lost me as a customer forever.

Reviews (1)

Rating

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Thumbnail of user michaeld235
7 reviews
29 helpful votes
February 8th, 2021

I only wish SiteJabber would allow "0 stars as "1" is being too kind. Back in 2020 I tried to be removed from Bauer's email list. What should be a simple click on the "Unsubscribe link" in their email (which doesn't actually complete the request, instead it produces a little "spinner" that goes round... and round... and round...). My next attempt was through their chat-line where I was assured that I would be removed. When that didn't work I followed up with an email with the date and name of the person I had talked to and was again assured that I'd be removed. Now, months and countless emails later (each one assuring me that I will be removed), I continue to receive these unwanted messages numerous times per week. I now forward these emails to the SPAM reporting authorities in both Canada and the USA in addition to SpamCop and have told Bauer that they have lost me as a customer forever.

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