Elite Appliance

Adam at Elite was awesome to work with and would recommend. This product was new in box and was disappointed because fan won't shut off, did not come with brass burners, wok ring or trivet that was described in product information. Adam could not have known that and he was very helpful and easy to work with. Delivery times and everything Eliite and Adam could control was done as described. I have already given several friends and family Adam's phone number.

We dealt with Eddie McBroom and Jeremy Cash. They were outstanding individuals who got us the product we needed, demo the Meile products, then found product at the price range we were looking for. Jeremy even helped us after hours on a Friday at 6:30pm from his car, to get our New Meile washer to engage its opening software program. He did it by phone.Just over the top service.
Our delivery driver Kevin was just as helpful and courteous. Arrived on time as well. Well done. He even took the pallets and boxes away. Perfect!

The equipment was poorly packaged and came damaged. I reached out to customer service to return the product. After numerous phone calls and hassles, they agreed to take it back and that a shipping company will pick up the fridge. It's now two weeks and the fridge is still sitting in my garage. This company has very poor customer service and doesn't communicate well. I will be posting this terrible experience on the internet.

I purchased a professional range and a professional hood from Elite Appliance online. They offered the best price by far. I live in Birmingham, Alabama. The products were delivered on time with no hassle. The customer service was outstanding. I was able to visit their store while attending a wedding in For Worth. Eddie was great in making sure my order was correct and recommended the hood I needed. I will definitely recommend any friends to shop from them.

My sales person Micheal Goldberg is fantastic. He is prompt to respond, answers all technical questions..and makes the whole experience seamless. With my most recent purchase..I received the appliances in approx. 1 week! that was perfect because we were under tight deadlines. Thank you Elite appliance! For this reason, I have shifted my purchases from Capital Distributing to YOU!

Jeff Evans helped me 3 years ago purchase my oven, range top and dishwasher. The experience was so pleasant and seamless that of course I called him directly to furnish my new kitchen when I move! Highly recommended.

Elite appliance didn't review the appliance properly before identifying the root issue. The technician didn't pull the machine from the area it lies or open it to see what all was going on with it. Stuck a flash light and hand under and decided he needs what it was and moved on. Had assumptions and ordered part with warranty company based on that. It took a month for the company to return and service. Yet again didn't complete the job. Having to get another appliance company out to do the job properly.

Adam was awesome !
He was really helpful throughout the purchase and I will highly recommend your company as a great source for all appliances.
Thank you !

Sales person was helpful and courteous. He followed up but never pushy and always willing to work with us. Eliteappliance carries a wide range of kitchen appliances and brand. Their pricing is very competitive. Our experience was great and highly recommend other shoppers to shop at Elite.

As far as the product goes, we have not installed it yet because the kitchen is still under renovation.

Eddie was Great, and Professional! Very knowledgeable with his products. Able to match internet sale price. Very pleasant experience!

Jeremy Cash was very helpful. I called in with a question and he handled my order over the phone in about 3minutes. Thank you!

Ii called after my LG refrigerator stoped getting cold. Dylan told me they did repair LG, I also had a stand up freezer that the automatic cleaner wasn't working on and the ice shutoff didn't work. Justin the repair person came in, looked at the refrigerator said it was the compressor, it was under warranty and left me the wrong number to call LG. LG said an authorized repair company needed to call for the part! I called Elite back and they told me their LG person is on a medical leave! Attached is the "clean ice machine, that still produces too much ice and the cleaner still doesn't work! So for $178. I need to call another company that can do the proper repair! The cleaning was $89. It's not that clean, the stop ice sensor still doesn't work and the clean light is still on because he didn't repair it either.

I was told in order to get the price quoted and pick up date from the store I had to buy the product at that moment, I had no problem with that. The fridge was not their on the day promised, this fridge is used for beverages on my patio and I was for entertaining that weekend and since it wasn't available until the following week we used coolers.

Eddy took order. Great service. Very satisfied with his ability to assist me. Thank you! We had tried to order from Home Depot but they could not install till later. Then we tried Nebraska Furniture. They were absolutely no help. Elite was perfect. Thanks again.

Professional, courteous, patient, responsive, and great listening skills. I look forward to receiving the products and seeing how the install goes when we are ready.

Shopping and buying and customer service were helpful. Paid for expedited delivery and didn't receive order until 6/12. Had at least 8 phone calls with elite and shippers to track down products and secure a delivery date. Original estimate from my local warehouse once they received on 6/7 was 3 weeks for delivery. Very frustrating.

It was all just great. The sales guy, the help he provided in our selections, his follow up, the guy you recommended for install, the products themselves are BEAUTIFUL! (2 ranges and a dishwasher). I'm extremely satisfied. The only reason I rated the will I recommend you a 2 is because I don't really talk to people about where they buy their appliances. Overall, I give you guys a 10!

Your show room with many kitchen displays and equipment samples are what sets you light years ahead of the competition. Walking in the front door and observing the first displays conveys a feeling of finally, after Ho Hum Lowe's and Home Depot, someone has their act together.

Your interior design people did a fantastic job in color selection and textures of different construction materials used.

Very satisfied with purchase of vicking 45 inch stovetop with 6 burners. I've never liked glass top burners, but i love this one. Very easy to clean & cooks really fast, takes some getting use too.Has option of 3 setting for burner elements. Delivery came on time, actually 3 days earlier than what was excepted. I highly recommend this stovetop if you do a lot of cooking like I do. Thanks

Terrible service from the order to delivery was almost 2 weeks. It went to 2 different delivery services after it left your store 5 days after you said it would. The delivery service that you sent it to in San Diego did not deliver to Coronado so it sat another day and night waiting for another delivery company to pick it up. None of this you were able to relay to me after calling many times. No-one knew what the other was doing. Ann Kennedy

Corey was so friendly and professional as he worked with me to find my perfect fit on an appliance package! Elite has the best brands at the best price and finds you every discount available. I highly recommend to anyone! Big thank you to Corey for a wonderful experience!

Jeff was quite knowledgeable. He did not stalk us but let look around and then answered our questions. No pressure at all. He got back to us with the info we needed concerning our existing appliance and it's connection. Great prices. Overall fantastic experience.

Adam helped us every step of the way throughout our renovation. He has been incredibly responsive, knowledgeable, and reliable, and we have sung his praises to our contractor and several friends.